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ibis Styles Madrid Airport Valdebebas

3.0 star property

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Photo gallery for ibis Styles Madrid Airport Valdebebas

Exterior
Interior
Bar (on property)
Premium Room, 1 Double Bed, Terrace | Soundproofing, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • Parking available
  • Pet friendly
$78
includes taxes & fees
Aug 17 - Aug 18

Explore the area

View in a map
C. de Fernando Higueras, 55, Hortaleza,, Madrid, 28055
  • Real Madrid City
    ‪16 min walk‬
  • IFEMA
    ‪2 min drive‬
  • Bernabéu Stadium
    ‪11 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪5 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed, Terrace

Soundproofing, free WiFi, bed sheets

Premium Room, 1 Double Bed, Terrace

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed, Terrace

Soundproofing, free WiFi, bed sheets

Premium Room, 1 Double Bed with Sofa bed, Terrace

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 Double Bed

Soundproofing, free WiFi, bed sheets

Business Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Soundproofing, free WiFi, bed sheets

Superior Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Soundproofing, free WiFi, bed sheets

Superior Room, 1 Double Bed

8.4 out of 10
Very good
(25 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 2 Twin Beds

Soundproofing, free WiFi, bed sheets

Business Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Soundproofing, free WiFi, bed sheets

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(35 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Soundproofing, free WiFi, bed sheets

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Soundproofing, free WiFi, bed sheets

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis Styles Madrid Airport Valdebebas

3-star hotel in Hortaleza
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool.
Ibis Styles Madrid Airport Valdebebas offers 260 air-conditioned accommodations with hair dryers. 50-inch LED televisions come with digital channels.

Bathrooms include rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This Madrid hotel also offers a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge).

Ibis Styles Madrid Airport Valdebebas is a smoke-free property.

A complimentary manager's reception is offered each day.
Ibis Styles Madrid Airport Valdebebas has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 8:00 PM at scheduled times and on request
  • Covered self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 5.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 8 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 5.5 for children
  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January 01 to September 15

Property is also known as

Ibis Styles Madrid Valdebebas
ibis Styles Madrid Airport Valdebebas Hotel
ibis Styles Madrid Airport Valdebebas Madrid
ibis Styles Madrid Airport Valdebebas Hotel Madrid
ibis Styles Madrid Airport Valdebebas (Opening April 2025)
Ibis Styles Madrid Airport Valdebebas (Apertura Marzo 2025)

ibis Styles Madrid Airport Valdebebas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 185 out of 356 reviews
Rating 8 - Good. 91 out of 356 reviews
Rating 6 - Okay. 43 out of 356 reviews
Rating 4 - Poor. 22 out of 356 reviews
Rating 2 - Terrible. 15 out of 356 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good stay and good breakfast. Except I booked it specifically because of the shuttle from and back to the airport. I waited for more than an hour for the shuttle. I later found out that due to holiday the earliest shuttle was 830pm. My flight arrived at 3pm. Needless to say I was not happy about that
Stayed 1 night in May 2025

8/10 Good

Shamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except the location and public transportation is great! It is about an hour out of Madrid’s city by public transportation but close enough by uber or taxi.
Stayed 2 nights in May 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable hotel with shuttle to Madrid airport. Staff were very helpful.
Stayed 1 night in May 2025

4/10 Poor

Steward, Fairfield

Disliked: Staff & service
Terrible service and rude staff. They didn’t clean the room and when we tried to buy water they said their bar was closed.
Stayed 2 nights in May 2025

6/10 Okay

Yousef, Shuhada

Disliked: Staff & service, property conditions & facilities
I didn’t like the attitude of the receptionists.
Stayed 1 night in May 2025

10/10 Excellent

Houda

Traveled with family
Liked: Amenities, property conditions & facilities
Very clean. Newly done!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, pleasant environment ,thankyou
Stayed 1 night in May 2025

10/10 Excellent

richard

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sheikh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Philip was very welcoming and showed he cares.
Stayed 1 night in May 2025

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very excessive prices on cocktails, for example 1 Tanqueray tonic 11, €50 is a robbery or it is theft by the Bartender
Stayed 1 night in May 2025

10/10 Excellent

rodolfo

Stayed 2 nights in May 2025

4/10 Poor

Juan Antonio

Stayed 2 nights in May 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The experience was excellent. People are very considerate and kind. Good attitude to help our needs. Definitely will recomened. Blessing
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 5 nights in May 2025

2/10 Terrible

Alice

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Do not stay here

Nothing works at this hotel. Shuttle van from airport did not come to pick us up even after three phone calls to the hotel. Reaching the hotel by phone was extremely difficult. I was on hold for over ten minutes twice. The room key did not work so every time we wanted to enter we had to be escorted by a hotel staff person. Staff was inexperienced and very slow. They have limited knowledge of English. This is a hotel to be avoided.
Stayed 1 night in May 2025

4/10 Poor

Surysaday, brookville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
the property is new and apparently they just opened a couple of weeks ago and that might be why everything with staff, check ins, check out, coffee bar was so disorganized. The staff just look like they were all running around but no one knew what to do. it took more than 20min to check in. i waited over 15min to purchase a coffee cause they were all running around and no one even acknowledged me standing there waiting, even though they all saw me. And the worst part of the stay, was witnessing a guest complaining her purse with money and passports had disappeared from her room and the staff pretty much told her they couldn't do anything... not a good experience
Stayed 3 nights in May 2025

2/10 Terrible

Meyyappan

Liked: Cleanliness
Disliked: Staff & service
This a new property. The rooms are good. But the staff are terrible. First off, I was not given the room I booked. I booked a superior room with a sofa bed, but was given a standard room. I didn’t realize this for 2 hours. When I found out there were no amenities in the room, not even a bottle of water (I’d be happy to pay) or a coffee machine, I went down to the front desk and they said it was a standard room and it doesn’t come with anything. Then I had to show them my Expedia booking and then they changed my room to another one with a coffee machine but no sofa bed. The shuttle doesn’t run according to the schedule they posted. So don’t be surprised if you stand for 45 min and don’t see one. The phones in the rooms don’t work (atleast yet). Overall, was very disappointed and would not book this place again.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel so things are clean and nice. Airport shuttle was excellent. Pool and some of the landscaping not finished beginning of May. Although close to the airport, we didn’t get a lot of noise from aircraft.
Stayed 1 night in May 2025

6/10 Okay

Kathryn

Liked: Staff & service, property conditions & facilities, room comfort

The shuttle to the airport is not reliable

I booked this hotel for the shuttle to the airport. Unfortunately yes they have a shuttle, but it only picks up on weekends & holidays at 20:00, 21:00, and 22:00. Not convenient for a hotel near the airport. I arrived at 10:30am so I would have to wait 10 hours for a shuttle. Or pay €22 for a taxi. If you are booking for the shuttle, look elsewhere! This was hugely disappointing! Most other hotels had shuttles every 15-30mins. Even on week days there are 1.5 hrs in between shuttle runs. My room's floor also needed a sweeping it was very dirty.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

8/10 Good

Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

martha z

Liked: Cleanliness, property conditions & facilities
Están ajustándose por lo nuevo del lugar.las personas encargadas no son muy amables parece que cualquier pregunta les molestará deberán mejorar su actitud el transporte al aeropuerto es excelente muy buen personal amable y atentos en todo mucho que aprenderles para el personal de adentro del hotel
Stayed 1 night in May 2025

10/10 Excellent

Thelma Faith

Stayed 2 nights in Apr 2025