InterContinental Madrid, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Madrid, an IHG Hotel

Exterior
Suite, 1 King Bed, Club Lounge Access (Ava, Castellana View, Terrace) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Interior
Exterior
Body treatments, Thai massages, sports massages, facials, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Explore the area

Map
Paseo de la Castellana 49, Madrid, Madrid, 28046
  • Paseo de la Castellana
    1 min walk
  • Donde Michel
    1 min walk
  • Gregorio Maranon Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

Suite, 1 King Bed, Club Lounge Access (Ambassador, Terrace)

  • 427 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Room, Club Lounge Access

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Club Lounge Access (Ava, Castellana View, Terrace)

  • 1032 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, View (Club Lounge Access)

  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Twin Beds

  • 285 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 King Bed (Club, Extra Bed Option)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Club Lounge Access (Castellana View)

  • 1141 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, 1 King Bed, Club Lounge Access (Castellana View)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Twin Beds, Club Lounge Access (Castellana View)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 2 Twin Beds, Accessible Bathtub

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

InterContinental Madrid, an IHG Hotel

5-star hotel in Chamberí
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
InterContinental Madrid, an IHG Hotel offers 302 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, Thai massages, facials, and body treatments.
InterContinental Madrid, an IHG Hotel features a health club and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 15 meeting rooms, and limo/town car service. Event facilities measuring 17829 square feet (1657 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

InterContinental Madrid, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
El Jardin Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hungarian, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 37 per night)
  • Secured, covered valet parking on site (EUR 37 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 39 for adults and EUR 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Jardin Restaurant

Things to do

  • 24-hour gym
  • Piano
  • Sauna
  • Shopping

Family friendly

  • Baby toys
  • Children's toys
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (17,829 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • In-room massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1953
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night, plus a deposit of EUR 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 39.0 for adults and EUR 19.5 for children
  • Covered self parking fee: EUR 37 per night
  • Covered valet parking fee: EUR 37 per night
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel

InterContinental Madrid, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 424 out of 688 reviews" "
Rating 8 - Good. 183 out of 688 reviews" "
Rating 6 - Okay. 44 out of 688 reviews" "
Rating 4 - Poor. 28 out of 688 reviews" "
Rating 2 - Terrible. 9 out of 688 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gaith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff excellent customer service easy and fast check in and check out very clean room
Stayed 5 nights in Sep 2024

4/10 Poor

Raul, Lima

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs to be refurbished
Stayed 1 night in Jun 2024

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and elegant. The staff was welcoming and helpful- from the bellman and VIP Checkin to the cleaning staff and lounge staff. We really enjoyed our stay! We will be back.
Stayed 5 nights in Aug 2024

10/10 Excellent

MARBETHE

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel and staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Ali

I ended paying 440 euro extra for the room over I already paid Expedia
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024

10/10 Excellent

Susanna, San Antonio Texas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and delicious club level food and drinks
Stayed 7 nights in Jul 2024

10/10 Excellent

Tabitha

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Garrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard of facilities, room size. Location ok. Staff friendly, helpful, courteous and professional. Only shortcomings were other than news channels, there was no English tv or movies and there were no separate sheets on the bed which would have been preferrable to Doona/quilt given the temperature. Highly recommended.
Stayed 3 nights in Jul 2024

2/10 Terrible

joseph, allentown

I tried to cancel my reservation due to an unexpected surgery that I needed to have on June 25th resulting in me being non weight bearing for 8 weeks and therefore unable to travel. The hotel was completely inflexible refusing to refund my pre-payment despite me being a regular customer in the past. I am a business owner of a US based company who has a subsidiary in Madrid. This requires me to make regular visits to Spain. I can guarantee that future visits will not include staying at this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

10/10 Excellent

katya aranda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Una estancia genial, mucho cuidado en los detalles. Lo mejor todo el personal de servicio
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Madrid
We stayed at this hotel as part of a longer trip through Spain. This was by far the best hotel. The service was excellent. The breakfast was excellent. The rooms were very large and clean. The breakfast buffet is excellent. It’s not located near the Madrid central attractions, but the overall service makes it worth it to stay a little further out. I would not hesitate to stay here again. I cannot think of a single negative thing about this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Tanit, Pirrbright

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Cheerful and warm staff
From checkin to checkout, the service was impeccable. Laura at the reception desk greeted me and my crew with cheer and warmth. My group will come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Alnoor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, friendly helpful staff, excellent room with a balcony and plenty of space. All amenities one might expect were available. The Club soace is delightful. Will return!
Stayed 4 nights in Jun 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Myles

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, nice, very helpful staff but very old style
Stayed 1 night in May 2024

10/10 Excellent

Farbod

Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in staff to bar and restaurant staff. All excellent. A special mention to the team in the 1st floor club lounge. They were excellent.
Stayed 3 nights in May 2024

10/10 Excellent

george

Stayed 4 nights in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024