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InterContinental Madrid by IHG

5.0 star property

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Exterior
Exterior
Interior
Presidential Suite, 1 King Bed, Terrace (View, Ava Suite, Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Body treatments, Thai massages, sports massages, facials, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Explore the area

Map
Paseo de la Castellana 49, Madrid, Madrid, 28046
  • Bernabéu Stadium
    ‪3 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Plaza Mayor
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

  • 427 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room (Club Lounge Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room (Club Lounge Access)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed, Terrace (View, Ava Suite, Club Lounge Access)

Presidential Suite, 1 King Bed, Terrace (View, Ava Suite, Club Lounge Access) | Terrace/patio

Presidential Suite, 1 King Bed, Terrace (View, Ava Suite, Club Lounge Access)

  • 1032 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (View, Club Lounge Access)

Junior Suite, 1 King Bed with Sofa bed (View, Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed (View, Club Lounge Access)

  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds

  • 285 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Club Lounge Access, extrabed option)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed (Club Lounge Access, extrabed option)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 Queen Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, Multiple Beds (View, Club Lounge Access)

Presidential Suite, Multiple Beds (View, Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Presidential Suite, Multiple Beds (View, Club Lounge Access)

  • 1141 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room, 1 King Bed (Club Lounge Access, Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed (Club Lounge Access, Castellana View)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Club Lounge Access, Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds (Club Lounge Access, Castellana View)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds, Accessible

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

InterContinental Madrid by IHG

5-star hotel in Chamberí
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
InterContinental Madrid by IHG offers 302 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, Thai massages, facials, and body treatments.
InterContinental Madrid by IHG features a health club and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 15 meeting rooms, and limo/town car service. Event facilities measuring 17829 square feet (1657 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

InterContinental Madrid by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
El Jardin Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hungarian, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 45 per night)
  • Secured, covered valet parking on site (EUR 45 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 39 for adults and EUR 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Jardin Restaurant

Things to do

  • 24-hour gym
  • Piano
  • Sauna
  • Shopping

Family friendly

  • Baby toys
  • Children's toys
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (17,829 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • In-room massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1953
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night, plus a deposit of EUR 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 39.0 for adults and EUR 19.5 for children
  • Covered self parking fee: EUR 45 per night
  • Covered valet parking fee: EUR 45 per night
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel

InterContinental Madrid by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 443 out of 712 reviews
Rating 8 - Good. 186 out of 712 reviews
Rating 6 - Okay. 44 out of 712 reviews
Rating 4 - Poor. 28 out of 712 reviews
Rating 2 - Terrible. 11 out of 712 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CLARENA

Stayed 1 night in Dec 2024

2/10 Terrible

ana

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifullly - run hotel. Great front desk, great breakfast, great room, very clean. Will return!
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good service and friendly staff. Hotel is bit dated
Stayed 1 night in Dec 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Todo muy bien excelente hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

BERNARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lady in front desk Ima. Bernardo.
Stayed 2 nights in Nov 2024

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jose H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location staff very helpful much to do around the are
Stayed 1 night in Oct 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, delicious breakfast, very helpful staff, comfy beds, spacious bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Gaith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff excellent customer service easy and fast check in and check out very clean room
Stayed 5 nights in Sep 2024

4/10 Poor

Raul, Lima

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs to be refurbished
Stayed 1 night in Jun 2024

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and elegant. The staff was welcoming and helpful- from the bellman and VIP Checkin to the cleaning staff and lounge staff. We really enjoyed our stay! We will be back.
Stayed 5 nights in Aug 2024

10/10 Excellent

MARBETHE

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel and staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Ali

I ended paying 440 euro extra for the room over I already paid Expedia
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024

10/10 Excellent

Susanna, San Antonio Texas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and delicious club level food and drinks
Stayed 7 nights in Jul 2024

10/10 Excellent

Tabitha

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Garrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard of facilities, room size. Location ok. Staff friendly, helpful, courteous and professional. Only shortcomings were other than news channels, there was no English tv or movies and there were no separate sheets on the bed which would have been preferrable to Doona/quilt given the temperature. Highly recommended.
Stayed 3 nights in Jul 2024

2/10 Terrible

joseph, allentown

I tried to cancel my reservation due to an unexpected surgery that I needed to have on June 25th resulting in me being non weight bearing for 8 weeks and therefore unable to travel. The hotel was completely inflexible refusing to refund my pre-payment despite me being a regular customer in the past. I am a business owner of a US based company who has a subsidiary in Madrid. This requires me to make regular visits to Spain. I can guarantee that future visits will not include staying at this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024