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Hotel Isla de la Garena

4.0 star property

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Photo gallery for Hotel Isla de la Garena

Lobby
Lobby
Coffee shop
Porch
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
Galileo Galilei, 18, Alcala de Henares, Madrid, 28806
  • La Garena Plaza Shopping Center
    ‪11 min walk‬
  • Puerta de Madrid
    ‪6 min drive‬
  • Antiguo Hospital de Santa María la Rica
    ‪8 min drive‬
  • Madrid (TOJ-Madrid-Torrejon)
    ‪7 min drive‬

Room options

Deluxe Suite, Hot Tub

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, individually decorated, individually furnished

Single Room

  • 301 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Pool Access

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, Pool Access

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

PCM Forum Alcalá

  • Hot Tub
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (533)
The price is $124
per night
$136 total
includes taxes & fees
Feb 25 - Feb 26
PCM Forum Alcalá

About this property

Hotel Isla de la Garena

4-star Alcala de Henares hotel with private balconies
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Hotel Isla de la Garena offers 79 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include bathtubs with deep soaking bathtubs and bidets.

This Alcala de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Hotel Isla de la Garena features a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 9 meeting rooms. This business-friendly hotel also offers a seasonal outdoor pool, a rooftop terrace, and barbecue grills. Complimentary covered self parking is available on site, along with a car charging station.

Hotel Isla de la Garena is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.
Hotel Isla de la Garena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14.50 for adults and EUR 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 22 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 14.50 for children
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Isla Garena
Isla Garena Alcala de Henares
Isla Garena Hotel
Isla Garena Hotel Alcala de Henares
Isla de la Garena
Hotel Isla de la Garena Hotel
Hotel Isla de la Garena Alcala de Henares
Hotel Isla de la Garena Hotel Alcala de Henares

Hotel Isla de la Garena Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 102 reviews
Rating 8 - Good. 45 out of 102 reviews
Rating 6 - Okay. 13 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice clean good staff and beautiful will love to stay again
Stayed 2 nights in Mar 2024

8/10 Good

Raphael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice comfortable hotel.
A nice hotel, conveniently located. I had a room which faced the swimming pool on the 3rd floor and this was nice and reasonably quiet. Room facilities were good. Breakfast was modest but had everything required including delicious freshly squeezed orange juice. I shall definitely stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Hugo

Stayed 3 nights in Nov 2023

10/10 Excellent

Cheryl

Stayed 7 nights in Sep 2023

8/10 Good

Maria Juliana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Practical and Clean
We needed something close to the airport. It’s a clean, comfortable hotel with a friendly staff. A little outdated but good, the neighborhood is a bit industrial.
Stayed 1 night in Jul 2023

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!

10/10 Excellent

Pratap

Stayed 1 night in Oct 2022

10/10 Excellent

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, stayed here many times, no negatives. Going back next week.
Stayed 4 nights in Jan 2022

8/10 Good

Monica A

Stayed 2 nights in Oct 2021

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Ecellent hotel, well wroth the stay. Thank you
Stayed 7 nights in Sep 2021

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, staff & service, room comfort
A kettle in the room for a drink in the morning would have been nice
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Ok for a night for business trip
The hotel is located in a business area and if you don't have a car you need to stay there. I had diner there, there is a diner menu for 15,5 with quite good quality food. The swimming pool is just opened from 5pm till 9pm and the best lounge chairs could be reserved to outisde visitors depending when you go. The maintenance of the hotel maybe after Covid-19 could be improved. The service at reception desk was ok.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We only stayed here because all hotels in Madrid were booked (soccer final) and we needed to be close to the airport to catch a flight the next day. The hotel is in the industrial area, but there are a couple of stores/cafés within walking distance (about 15 minutes), like El Corte Inglés and Hipercor. The room was okay, but two light bulbs were out, which made it very dark; the bathtub was rusty in a few places and you could see where they tried to patch it a bit; and there was hair in the sink from the previous guest. The hotel itself is nice, although it could use some updating. The drive to the airport was about 20 minutes (via the toll road), so that was convenient.
Stayed 1 night in May 2019

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, air conditioned rooms, lovely outdoor pool,
Stayed 4 nights in May 2019

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cold but I slept better because of it. Breakfast Ok but not fancy.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient
Very nice hotel. Excellent toiletries. Clean. Very good breakfast. Friendly staff. There is a shopping area and good restaurants in walking distance.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool
Stayed here whilst on business in Guadalajara after a recommendation from a colleague. Hotel is very spacious and clean . Outside pool is fantastic! I would stay here again
Stayed 2 nights in Jul 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great for local business trip Plenty to do
Stayed 7 nights in Jul 2018

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joe, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant place to stay!
It was very pleasant and we could have a good rest after each evening of 3 days convention we had. For a 4 star hotel though it would be nice if they had coffee or tea facility plus pen and paper. Location was not the best either.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in quiet area, with easy access to other areas of the city. It's surrounded by large but clean and calm warehouses and business headquarters, but within walking distance to nightlife and restaurants. The hotel itself was well maintained though the outdoor pool was unavailable and needing repairs. The spa was nice and calming. The hotel would do well to have information in the rooms or given to arriving guests regarding there services as I wouldn't have known what was available if it hadn't been for the Expedia website.

6/10 Okay

Pete, Spain

Business oriented hotel on town outskirts.
Difficult to find from address provided. OK hotel with acceptable facilities.