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Crowne Plaza Madrid - Centre Retiro an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Exterior
Exterior
Bar (on property)
Meeting facility
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Parking available
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
Calle Pez Volador 1, Madrid, 28007
  • El Retiro Park
    15 min walk
  • Ginos Dr Esquerdo 66
    2 min walk
  • Sainz de Baranda Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    14 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Desk, laptop workspace, blackout drapes, soundproofing

Premium Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, soundproofing

Junior Suite, 1 King Bed with Sofa bed

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

4-star hotel in Retiro
Along with a restaurant, this smoke-free hotel has a fitness center and self parking. Additionally, a 24-hour front desk, a garden, and a banquet hall are onsite.
Crowne Plaza Madrid - Centre Retiro an IHG Hotel offers 157 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. This Madrid hotel also offers a fitness center, a garden, and an elevator. Parking is available onsite for a surcharge.

Crowne Plaza Madrid - Centre Retiro an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Crowne Plaza Madrid - Centre Retiro an IHG Hotel has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Crowne Plaza Madrid - Centre Retiro an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 313 reviews" "
Rating 8 - Good. 57 out of 313 reviews" "
Rating 6 - Okay. 17 out of 313 reviews" "
Rating 4 - Poor. 4 out of 313 reviews" "
Rating 2 - Terrible. 3 out of 313 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca, Carrollton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the bar/restaurant was friendly and attentive. Armando was accommodating, offering suggestions on what to see in the city and what to eat and drink at the restaurant.
Stayed 12 nights in Sep 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Denise

Stayed 4 nights in Aug 2024

10/10 Excellent

Celina D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tarun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
The staff are exceptionally friendly. From the breakfast to the reception and even the bar everyone was exceptional. They even helped with the luggage when they saw us struggling. We got an IHG late checkout, the taxis they called were cheaper by 50% from Uber and they suggested the best routes to travel by bus or metro. Every member of staff was pleasant and spoke English well. The rooms are not very big but very clean and well furnished with a lot of storage.
Stayed 3 nights in Sep 2024

8/10 Good

Jorge, garfield

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place but far away from everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anlu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Diana Margarita Montoya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really pretty and modern. Room was very spacious not to mention the bathroom! We were kinda stress about someone trying to open our door, never got really sure if it was the guest from next door or someone really trying to open, when we reported the incident to front desk the inly thing receptionist told me was it was probably trying to get the other door, hotel it's pretty but as 2 girls we weren't feel safe.
Stayed 1 night in Aug 2024

8/10 Good

Renzo, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite place to stay. You need to make sure to get on the right entrance otherwise you will need to carry your luggage on many steps. The hotel is quite, and it comes with a trade off of not having many restaurants or places to eat near by. I had to walk about 8min for a brunch, or take Uber for 10-15 min to downtown. It’s conveniently close to the airport (about 15-20 min on Uber, about 20 - 30 USD)
Stayed 1 night in Aug 2024

10/10 Excellent

Aymara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and clean rooms. The stuff was very helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza
Good clean room , slightly out of the main shopping area but quiet. Would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was very family friendly. We arrived before check in time, and were able to leave our luggage. They greeted us very kindly. The breakfast buffet and service was great! They have good options for kids too! We walked to retiro park everyday during our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenzhegul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved breakfast and cleanliness of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Stayed 1 night in Aug 2024

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly reception and the area is on the quiet side of the park but very walkable and with many places to grab a bite
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Amine

Stayed 1 night in Aug 2024

6/10 Okay

Mario, CANCUN

Traveled with partner
Liked: Staff & service
Good location
Stayed 1 night in Jun 2024

10/10 Excellent

Jose, Guayama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Rajiv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Madrid vacation
Awesome Experience. Staff was very nice, helpful and welcoming.
Stayed 3 nights in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Jul 2024

8/10 Good

Pedro Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rares-Mihai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024