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Smartr Madrid Chueca

3.5 star property

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Photo gallery for Smartr Madrid Chueca

Front of property
32-inch flat-screen TV with digital channels, TV
Free WiFi, bed sheets
32-inch flat-screen TV with digital channels, TV
32-inch flat-screen TV with digital channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Washer
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Calle Perez Galdos 7, Madrid, España, 28004
  • Plaza Mayor
    ‪15 min walk‬
  • Prado Museum
    ‪17 min walk‬
  • Royal Palace of Madrid
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (C - 4 pax)

Apartment, 1 Bedroom (C - 4 pax) | Free WiFi, bed sheets

Apartment, 1 Bedroom (C - 4 pax)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom (B - 6 pax)

Apartment, 2 Bedrooms, Private Bathroom (B - 6 pax) | Free WiFi, bed sheets

Apartment, 2 Bedrooms, Private Bathroom (B - 6 pax)

  • 409 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (A - 2 pax)

Apartment, 1 Bedroom (A - 2 pax) | Free WiFi, bed sheets

Apartment, 1 Bedroom (A - 2 pax)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Free WiFi, bed sheets

Apartment, 2 Bedrooms, City View

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (A - 4 pax)

Apartment, 2 Bedrooms (A - 4 pax) | Free WiFi, bed sheets

Apartment, 2 Bedrooms (A - 4 pax)

  • 398 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse

Penthouse | Free WiFi, bed sheets

Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (B - 3 pax)

Free WiFi, bed sheets

Apartment, 1 Bedroom (B - 3 pax)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartr Madrid Chueca

3.5-star apartment in Madrid Centro
Free WiFi in public areas and multilingual staff assistance are available at this smoke-free apartment building. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washing machine and a dining area, and other amenities include free WiFi and a coffee/tea maker. Weekly housekeeping is available.
Smartr Madrid Chueca offers 14 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided weekly.

Smartr Madrid Chueca features multilingual staff and an elevator. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Smartr Madrid Chueca is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Mixer
  • Stovetop
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with digital channels

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Multilingual staff
  • Virtual front desk

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (up to 7 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT2408, VT2409

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

SmartRentals II
Madrid SmartRentals Chueca II Apartment
Madrid SmartRentals II Apartment
Madrid SmartRentals II

Smartr Madrid Chueca Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 202 out of 566 reviews
Rating 8 - Good. 177 out of 566 reviews
Rating 6 - Okay. 94 out of 566 reviews
Rating 4 - Poor. 49 out of 566 reviews
Rating 2 - Terrible. 44 out of 566 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Eduardo

Disliked: Cleanliness, property conditions & facilities
Customer service was bad Sofa bed was broken and they don’t return the calls 2 people from my party had to move the mattress and sleep in the floor Property needs a complete maintenance before rent it again We will never come back
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, room comfort
My friend'sbag never get here we sill wei still
Stayed 3 nights in Nov 2024

10/10 Excellent

Sissy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great. There were cafés in less than 10 meters from the front doors. We were less than a 10 minute walk from a market. We were also at the centerpoint between places like the Royal Palace and Parque de El Retiro. The living space itself was clean, had good appliances, and great water pressure.
Stayed 5 nights in Nov 2024

4/10 Poor

Sabrina

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great. The space is functional. There were hairs in the bathroom. The communication and check in process were very challenging.
Stayed 2 nights in Nov 2024

4/10 Poor

Yanira

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Michael

Poor communication allowing access to the suite. Wrong phone number given. 2 and a half hours wasted upon arrival in Madrid. Constantly humming fridge right next to bedroom. Bedroom door did not clear floor. Loud scraping noise. Above nightclub. Lots of streetnoise into early morning hours. No instructions for washing machine. Impossible to interpret large number of symbols on machine. Very poor value for $$. Quite pricey for what it was. Very disappointing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elisabeth

Traveled with group
Liked: Cleanliness, room comfort
Great location in Madrid
We really enjoyed our stay in Madrid, and Chueca was a great neighborhood. We were able to walk to the Prado and Thyssen museums, and there was an abundance of cafes, restaurants, bars and shopping just outside our door. The dining/kitchen area was a bit tight, especially when the twin sofa bed was opened, and we couldn't quite figure out how to fully retract it back into a piece of furniture to sit on, but the bed itself was comfortable. We requested a double bed in the bedroom, but had two twins instead. I guess we could have shoved them together, but there still would have been a "crack" so we didn't bother. It was great to have the washing machine, but we could never figure out if it was also a dryer. Perhaps some simple instructions in English would have been useful--the "all in one" option is not common in the US. Overall, I would thoroughly recommend a stay at Smartr Madrid Chueca!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, room comfort
We had a great stay at the apartments. It was great to have access to laundry, a kitchenette, a dishwasher, etc. in the middle of a long trip. The welcome bag provided was a nice touch, containing everything we might need including a sponge and a dishwasher and laundry pod. Great area with lots to do/see in a short distance. The property provided quick response when we had a question.
Stayed 3 nights in Nov 2024

6/10 Okay

JM

Liked: Cleanliness
It was adequate and v central
Stayed 4 nights in Oct 2024

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness
The apartment was ok (3C) but didn't look like any of the photos advertising the property. It could definitely do with a refresh if paint & bedding to make it look more appealing
Stayed 1 night in Oct 2024

10/10 Excellent

Hugh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, some late night noise from the club opposite.
Stayed 2 nights in Oct 2024

2/10 Terrible

Katy

Traveled with family
Disliked: Cleanliness, room comfort
Nunca vayan
Terrible! Nada parecido a lo ofrecido, no dan soluciones y no quisieron devolver el dinero cuando se reclamó del lugar. Decidimos no dormir ahí
Stayed 1 night in Sep 2024

10/10 Excellent

Julissan

Liked: Cleanliness, amenities, property conditions & facilities
Place look ok, I didn’t like the area, didn’t feel safe in the early morning when I pick up the taxi, but the apartment inside look pretty good , easy to reach them for asking question
Stayed 1 night in Oct 2024

10/10 Excellent

Anzette

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra, Ormond Beach

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very convenient to center city, buses, dining.
Stayed 2 nights in Oct 2024

2/10 Terrible

Fabrizzio

Traveled with family and small children
Disliked: Property conditions & facilities
Very noisy. There were parties all night every night even on Sundays and Mondays. We couldn't sleep.
Stayed 3 nights in Sep 2024

8/10 Good

Adam Tadeusz

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Samantha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very bad neighbourhood. noise extremly loud, noone cares about you. loud music past 2am and drunk people on the road. you can hear every word and definitely you cannot sleep.
Stayed 2 nights in Jun 2024

2/10 Terrible

Loshan

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Like having a broken AC in Madrid’s 37C summer? Love being gaslighted by their support staff that the AC has been fixed, when both ‘technicians’ they’ve sent over aren’t HVAC staff and only cleaned the air filter and played around with the remote? Then this is the perfect hotel for you. This apartment has no front desk, and getting into contact with any staff can be a hassle. Once you are in contact, their staff is absolutely useless. Anything goes wrong? Then you’ll have to make do. - They only gave 2 rolls of toilet tissue to a family of 6 people staying 6 nights. - The dishwashing liquid literally comes in ration side packs of 20ml. - Don’t even bother cooking in the apartment, cause they might have a kitchen, but have a lot of missing pans, and equipment. And the living room will be boiling, with the lack of AC. - toilet extractor fan doesn’t work. A short story. A t-shirt and a dress fell off of the clothes drying hanger. The cleaning person told us it’s not her job. We contacted the ‘front desk’ through WhatsApp, was told the cleaning staff would bring the clothes the next morning. The next morning, no update. We contact over WhatsApp, and after some confusion they realise the apartment below is owned by someone else. Be very careful drying clothes, since they don’t offer any clips to pin clothes on to. Been in 7 different hotels all over Iberia, over a month now. Been to so many different hotels… this is absolutely the worst hotel I’ve been to!
Stayed 6 nights in Aug 2024

8/10 Good

Rachel Hauser

Liked: Cleanliness, property conditions & facilities
I enjoyed the area, very lovely and walkable. The apartment was nice and clean. My only concern was that the so called “queen bed” was not a queen, but rather 2 twin beds pressed together, and the beds kept moving at night and we’d fall in the hole. Highly uncomfortable. Also, there was no hair conditioner.
Stayed 2 nights in Aug 2024

10/10 Excellent

Flor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was near everything. It was the perfect location! The apartment was clean and safe. It was very easy to get to. I would definitely rent this place again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier, Miami

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only thing we experienced that wasn’t expected was the internet which never worked
Stayed 3 nights in Aug 2024

10/10 Excellent

Kiah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

metin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Place was nice and clean We have everything we want inside house
Stayed 4 nights in Jul 2024

6/10 Okay

lisa

It was very noisy. And we found it difficult to get in because we didnt have any wifi and a message on how to get in was done that way. Would prefer an actual person or information sent a few days prior to arrival. Had to find wifi nearby and then walk back and try to get in.
Stayed 2 nights in Jul 2024