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Melia Castilla

4.0 star property

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Photo gallery for Melia Castilla

Executive lounge
Creator video
Lobby
Massage
Executive lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
$239
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Place, Plaza de Castilla
    ‪8 min walk‬
  • Place, Bernabéu Stadium
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪8 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (The Level Lounge Access)

Deluxe Room (The Level Lounge Access) | Down comforters, minibar, in-room safe, desk

Deluxe Room (The Level Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supreme Room

Supreme Room | Down comforters, minibar, in-room safe, desk

Supreme Room

9.8 out of 10
Exceptional
(9 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (The Level Lounge Acces)

Premium Room (The Level Lounge Acces) | Down comforters, minibar, in-room safe, desk

Premium Room (The Level Lounge Acces)

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Down comforters, minibar, in-room safe, desk

Premium Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

Down comforters, minibar, in-room safe, desk

Classic Room

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Melia Room, Room, Connecting Rooms

Room amenity

Melia Room, Room, Connecting Rooms

10.0 out of 10
Exceptional
(6 reviews)
  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Communicated The Level (2Ad+2Ch)

Down comforters, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

  • 797 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level) | Down comforters, minibar, in-room safe, desk

Suite (Castilla Suite The Level)

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Communicated The Level (2Ad+1Ch)

Down comforters, minibar, in-room safe, desk

Family Communicated The Level (2Ad+1Ch)

  • 797 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces) | Down comforters, minibar, in-room safe, desk

Junior Suite (The Level Lounge Acces)

  • 560 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

  • 678 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

10.0 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2+2)

Room amenity

Family Room, Connecting Rooms (2+2)

9.0 out of 10
Wonderful
(8 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for The Level, Premium Triple Room

The Level, Premium Triple Room | Down comforters, minibar, in-room safe, desk

The Level, Premium Triple Room

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for The Level Premium Room

Lobby

The Level Premium Room

  • Sleeps 2

View all photos for Classic twin Room

Down comforters, minibar, in-room safe, desk

Classic twin Room

  • Sleeps 2

View all photos for Deluxe double Room

Down comforters, minibar, in-room safe, desk

Deluxe double Room

  • Sleeps 2

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

  • Sleeps 2

View all photos for Premium queen Room

Down comforters, minibar, in-room safe, desk

Premium queen Room

  • Sleeps 2

View all photos for Classic Room

Down comforters, minibar, in-room safe, desk

Classic Room

  • Sleeps 2

View all photos for Supreme Room Non smoking

Bathroom | Designer toiletries, hair dryer, towels

Supreme Room Non smoking

  • Sleeps 2

View all photos for Connecting Family Room

Down comforters, minibar, in-room safe, desk

Connecting Family Room

  • Sleeps 2

View all photos for The Level Deluxe Room

Lobby

The Level Deluxe Room

  • Sleeps 2

View all photos for Deluxe twin Room

Down comforters, minibar, in-room safe, desk

Deluxe twin Room

  • Sleeps 2

View all photos for The Level Junior Suite

Down comforters, minibar, in-room safe, desk

The Level Junior Suite

  • Sleeps 2

View all photos for Supreme twin Room

Designer toiletries, hair dryer, towels

Supreme twin Room

  • Sleeps 2

View all photos for Premium twin Room

Down comforters, minibar, in-room safe, desk

Premium twin Room

  • Sleeps 2

View all photos for The Level Castilla Suite

Lobby

The Level Castilla Suite

  • Sleeps 2

View all photos for Classic queen Room

Down comforters, minibar, in-room safe, desk

Classic queen Room

  • Sleeps 2

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

Premium Family Kid Room

  • Sleeps 4

View all photos for Supreme queen Room

Down comforters, minibar, in-room safe, desk

Supreme queen Room

  • Sleeps 2

View all photos for Premium Triple Room

Down comforters, minibar, in-room safe, desk

Premium Triple Room

  • Sleeps 3

View all photos for Melia Connecting Room

Down comforters, minibar, in-room safe, desk

Melia Connecting Room

  • Sleeps 2

View all photos for Communicating Family Room

Down comforters, minibar, in-room safe, desk

Communicating Family Room

  • Sleeps 2

View all photos for The Level Premium Triple Room

Down comforters, minibar, in-room safe, desk

The Level Premium Triple Room

  • Sleeps 3

View all photos for Family Triple Room

Down comforters, minibar, in-room safe, desk

Family Triple Room

  • Sleeps 2

View all photos for The Level Family Communicated Room

Down comforters, minibar, in-room safe, desk

The Level Family Communicated Room

  • Sleeps 2

View all photos for the Level Grand Suite

Down comforters, minibar, in-room safe, desk

the Level Grand Suite

  • Sleeps 2

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About this property

Melia Castilla

4-star hotel in Tetuán
Along with 3 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a conference center are onsite.
Melia Castilla offers 909 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

Melia Castilla features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Melia Castilla has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
L'Albufera - This restaurant specializes in Spanish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
Distrito 798 - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Lobby Café - This café specializes in international cuisine and serves breakfast and light fare. Reservations are required. Open daily.
El Pelícano - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (EUR 29 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Distrito 798
  • El Pelícano
  • L'Albufera
  • Lobby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1970
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 17 to September 01
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Reviews

Melia Castilla Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 655 out of 1008 reviews
Rating 8 - Good. 276 out of 1008 reviews
Rating 6 - Okay. 44 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

Reviews

10/10 Excellent

Muataz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We truly enjoyed our stay. We recommend this hotel to anyone that enjoys a nice swim and more relaxed stay. Staff were very kind and overall experience was great. Rooms are nice and showers are amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Analejandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very god accommodations !
Stayed 2 nights in Apr 2025

10/10 Excellent

Analejandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent staff and great accommodations. Will stay at this hotel again !
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis Rafael

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Recommended
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Arrived a few days ahead of Spain bus tour. Very friendly and helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice wotkout facilities. Beautiful pool. Staff was very helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Froy

Stayed 1 night in Jun 2025

10/10 Excellent

Shohista

Stayed 1 night in May 2025

10/10 Excellent

Ideraldo, stoneham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in May 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying with husband who was at a conference. Only issue I had was that sadly the pool area was closed with no sunbeds. I appreciate it was May but the temperatures still went as high as 27c and it would have been nice to use/ relax by the pool/ be near the pool inbetween sightseeing rather than sit with the various conference delegates.
Stayed 5 nights in May 2025

10/10 Excellent

Mariana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from the bus that can take you directly to the center of Madrid. Quiet location, very nice place. The rooms were clean and fully stocked. We enjoyed our stay here. The breakfast was so so good with plenty of options. We stayed 5 days and we were able to get various options.
Stayed 6 nights in Apr 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice very friendly
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfasts buffet. Great service. Would like to go back again
Stayed 10 nights in May 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
King size bed room was very comfortable and made for an excellent stay.
Stayed 2 nights in May 2025

10/10 Excellent

EDGAR ROBERTO

Stayed 3 nights in May 2025

10/10 Excellent

Ariel Valladares

Stayed 2 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional crew knowing how to treat guests at 5 star hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was fantastic. Little extra touches organising toiletries etc. Breakfast was best I had in a very long time!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, middle village

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure. Great for families and an awesome restaurant next door.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hrvoje

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mellia Lounge and Alevel Lounge offer an exceptional experience. Both places are beautifully designed, with a relaxing atmosphere, high-quality service, and attention to every detail. Whether you’re looking for a luxurious escape or a stylish spot to unwind, Mellia and Alevel set the perfect standard. Highly recommended for anyone seeking comfort, elegance, and top-tier service!
Stayed 3 nights in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was excellent! The location was perfect for our Soccer trip. Short 15 Taxi into the city center. The Level was a wonderful option!
Stayed 10 nights in Mar 2025