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Melia Castilla

4.0 star property

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Photo gallery for Melia Castilla

Executive lounge
Suite (Castilla Suite The Level) | View from room
Garden
Bar (on property)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Plaza de Castilla
    ‪7 min walk‬
  • Bernabéu Stadium
    ‪12 min walk‬
  • Puerta del Sol
    ‪10 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (The Level Lounge Access)

Down comforters, minibar, in-room safe, desk

Deluxe Room (The Level Lounge Access)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supreme Room

Supreme Room | Down comforters, minibar, in-room safe, desk

Supreme Room

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (The Level Lounge Acces)

View from room

Premium Room (The Level Lounge Acces)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Down comforters, minibar, in-room safe, desk

Premium Triple Room

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

Down comforters, minibar, in-room safe, desk

Classic Room

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Melia Room, Room, Connecting Rooms

Room amenity

Melia Room, Room, Connecting Rooms

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Communicated The Level (2Ad+2Ch)

Down comforters, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

  • 797 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level) | Down comforters, minibar, in-room safe, desk

Suite (Castilla Suite The Level)

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Communicated The Level (2Ad+1Ch)

Down comforters, minibar, in-room safe, desk

Family Communicated The Level (2Ad+1Ch)

  • 797 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces) | Down comforters, minibar, in-room safe, desk

Junior Suite (The Level Lounge Acces)

  • 560 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

  • 678 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2+2)

Room amenity

Family Room, Connecting Rooms (2+2)

  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for The Level, Premium Triple Room

View from room

The Level, Premium Triple Room

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

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About this property

Melia Castilla

4-star hotel in Tetuán
Along with 3 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a conference center are onsite.
Melia Castilla offers 909 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

Melia Castilla features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Melia Castilla has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
L'Albufera - This restaurant specializes in Spanish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
Distrito 798 - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Lobby Café - This café specializes in international cuisine and serves breakfast and light fare. Reservations are required. Open daily.
El Pelícano - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (EUR 27 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Distrito 798
  • El Pelícano
  • L'Albufera
  • Lobby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1970
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 17 to September 01
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Melia Castilla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 932 reviews
Rating 8 - Good. 267 out of 932 reviews
Rating 6 - Okay. 50 out of 932 reviews
Rating 4 - Poor. 19 out of 932 reviews
Rating 2 - Terrible. 15 out of 932 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT breakfast buffet! Close to the airport. Pool open only in summer.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joanna

Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice neighborhood. Several options around for dining. Rooms are very spacious, clean and service is amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

michel

Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab customer service all round!
Another great stay at the Meliá for Christmas. The staff were as friendly and welcoming as ever especially Jose on reception, who made checking in with multiple reservations a breeze and our upgrade to a level room feasible. Miguel who was always ready to take our kitchen order at breakfast, Elviro who always welcomed us with a smile and asked us how we were when taking our drinks orders and breakfast and in the level and the wonderful lady from Bulgaria who worked in the level during our stay who was always so friendly and attentive. A hug shout out to the room Service team for making our room so welcoming everyday once we returned to the hotel. Thanks to all the staff and feliz navidad!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Juliet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fun time although it was very cold outside but went to restaurants close by and had many options to go to
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at the hotel we love it every time. Please pay attention to the details inside the rooms and bathrooms some spots needs cleaning and fixing,heavy noise early morning from room above, other than that the hotel is amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Abdulkadir

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Quazi

Stayed 4 nights in Nov 2024

10/10 Excellent

CARMEN, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and relaxing. Love it
Stayed 3 nights in Oct 2024

10/10 Excellent

Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great service. The “Level” floors and great and include a great lounge with free breakfast, snacks and happy hour with appetizers.
Stayed 1 night in Nov 2024

10/10 Excellent

Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great service.
Stayed 1 night in Oct 2024

10/10 Excellent

feng

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it! It's very well located (close to S. Bernabeu stadium and Paseo de la Castellana Av.). I love the space of the room and the bathroom, which is in a separate area. The breakfast buffet has several options. The hotel has multiple areas to have a coffee or work.
Stayed 5 nights in Oct 2024

10/10 Excellent

Litsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We stayed in connecting rooms for our family of four and it was perfect. The hotel is in a safe area with great restaurants and close to the Real Madrid stadium. Everyone was kind. The room was comfortable and very clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Francesca

Stayed 2 nights in Sep 2024

2/10 Terrible

Francesca

Stayed 1 night in Sep 2024

8/10 Good

Fatme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent in all areas, front disk, breakfast, room, and personnel
Stayed 3 nights in Sep 2024