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Motel One Madrid-Plaza de España

4.0 star property

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Photo gallery for Motel One Madrid-Plaza de España

Reception
Minibar, in-room safe, desk, blackout drapes
Comfort Room, 1 King Bed, Balcony | View from room
Bar (on property)
Comfort Room, Twin beds | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle De Tutor 1, Esquina Ventura Rodriguez, Madrid, 28008
  • Gran Via
    ‪5 min walk‬
  • Royal Palace of Madrid
    ‪11 min walk‬
  • Puerta del Sol
    ‪17 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Twin beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, Twin beds

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | View from room

Suite, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | View from room

Comfort Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Balcony

Comfort Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Comfort Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Twin beds

Minibar, in-room safe, desk, blackout drapes

Comfort Room, Twin beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

Motel One Madrid-Plaza de España

4-star hotel in Madrid Centro
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Motel One Madrid-Plaza de España offers 97 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 484 square feet (45 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Motel One Madrid-Plaza de España is a smoke-free property.

A complimentary manager's reception is offered each day.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14.50 for adults and EUR 7.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 7.25 for children
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Hotel Madrid Plaza Espana
Mercure Madrid Plaza Espana
Accor Madrid Plaza De Espana
Madrid Sofitel
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Mercure Madrid Plaza Espana Hotel
Mercure Plaza Espana Hotel
Mercure Plaza Espana

Motel One Madrid-Plaza de España Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 1005 reviews
Rating 8 - Good. 411 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gabi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel, little comment for improvement!
I love this hotel, one comment, shower head was not functioning properly, i requested to change on the first day (out of 4) but it was not changed
Stayed 4 nights in Nov 2024

10/10 Excellent

Ruth

Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Mordechai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great lobby bar. Rooms were nicely decorated and comfortable, but towel racks were loose and shower door leaked. They turn off AC in November and our room was incredibly hot so we needed to keep the window open which was noisy. Walking distance to bars and restaurants and longer walk to all the sites. Breakfast was adequate, with cold selections only. Reception and bar staff were amazing.
Stayed 2 nights in Nov 2024

8/10 Good

Zuleyka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean and spacious room. One thing, if you are an American traveling in the fall/winter, be advised there is no A/C in the room. Typical for any hotel in Europe.
Stayed 5 nights in Nov 2024

6/10 Okay

david

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel and room was nice as expected in a Motel one but the interior noise from the hotel made it impossible to sleep. Doors slamming, pounding from upstairs and shouting - wouldnt stay in this particular hotel again
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Tram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property decor was modern and it is within walking distance if a lot of shopping stores and walkable to attractions and metro.
Stayed 1 night in Oct 2024

10/10 Excellent

JAYNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Although this hotel is central and has great access to shops, restaurants and several metro stations it was also very quiet so we had a good nights sleep. We arrived late on a Monday night and the receptionist recommended a few nearby restaurants which would still be open. Over the next few days we tried them all and they were all really good and reasonably priced. The room itself and the bathroom were clean and looked like they had been freshly decorated. The room we had had a balcony and although the weather wasn't quite good enough for sunbathing I could see it being a pleasant place to sit on a warm summer's evening. I would recommend the hotel and the area if visiting Madrid.
Stayed 4 nights in Oct 2024

10/10 Excellent

angela a

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

guillermina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely noisy
Stayed 1 night in Oct 2024

10/10 Excellent

rebeca t

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and accommodating. Great location. Great room and facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor, Toa Baja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrica y excelente desayuno
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great location
A great hotel and a good location. It was an easy walk to a lot of places ls including the hop on hop off bus. If it’s your thing, order a whisky sour at the bar. The bartender there does a great job.
Stayed 2 nights in Oct 2024

8/10 Good

Aidan

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to Plaza d'Espana and walking distance to a lot of great sites!
Stayed 10 nights in Sep 2024

8/10 Good

Juan P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an outstanding stay at Motel One Madrid. The staff were outstanding from the moment we walked into the hotel. The room was perfect—great AC, great size, great all around. The house cleaning staff were the best…very understanding to our needs and helped me with my Spanish and vice versa. There is a great neighborhood associated with the motel, along with numerous restaurants to choose from, a local grocery and many close attractions. It was a wonderful stay of 10 days. Greg n Judy Andrews
Stayed 11 nights in Sep 2024

8/10 Good

Yomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and efficient with all the necessary trappings; plus it is well located just off Plaza Espana. It's a very easy walk to Grand Via and most places in the center, or an easy rideshare or subway ride away. Rooms are spacious, comfortable, and clean, though kettles/coffee machines are absent. Staff quite friendly and helpful. Overall a very good stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Geetha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & clean place to stay
We loved the location with convenient access to eating & transport. It was very well maintained & clean.
Stayed 4 nights in Sep 2024

8/10 Good

Cem Kaan

Traveled with family
Liked: Staff & service
In general the hotel offers the acceptable Motel One standards, the room size and design comparably better than other Motel One hotels I have stayed. However, the hotel has a serious smell problem, once you walk into the lobby you are face to face with a pungent sewage smell at most times. Same goes for the toilet, from time to time you have urine smell in the toilet. This is not pleasant at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024