Motel One Madrid-Plaza de España

4.0 star property

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Photo gallery for Motel One Madrid-Plaza de España

Reception
Special One with Twin Bed | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
The One with Terrace | View from room
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle De Tutor 1, Esquina Ventura Rodriguez, Madrid, 28008
  • Gran Via
    ‪5 min walk‬
  • Royal Palace of Madrid
    ‪11 min walk‬
  • Puerta del Sol
    ‪17 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

The One with King Bed

  • Sleeps 2
  • 1 King Bed

The One with Twin Beds

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

SPECIAL ONE with King Bed

  • Sleeps 2
  • 1 King Bed

Special One with Twin Bed

  • Sleeps 2
  • 2 Twin Beds

The One with Terrace

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Motel One Madrid-Plaza de España

4-star hotel in Madrid Centro
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Motel One Madrid-Plaza de España offers 97 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 484 square feet (45 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Motel One Madrid-Plaza de España is a smoke-free property.

A complimentary manager's reception is offered each day.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14.50 for adults and EUR 7.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 7.25 for children
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Hotel Madrid Plaza Espana
Mercure Madrid Plaza Espana
Accor Madrid Plaza De Espana
Madrid Sofitel
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Mercure Madrid Plaza Espana Hotel
Mercure Plaza Espana Hotel
Mercure Plaza Espana

Motel One Madrid-Plaza de España Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 1005 reviews
Rating 8 - Good. 405 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 17 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion super confortable, muy buena oferta de desayuno. Muy buena ubicacion.
Stayed 2 nights in Feb 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Clean room, friendly staff and let us check in early. Pretty loud overall. Slamming doors, pounding on doors late at night. I guess typical Friday/Saturday night behavior.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

Everything you need and real care from every member of staff we met. The beds were exceptionally comfortable. WiFi very fast. Bar service exceptional
Stayed 2 nights in Feb 2025

10/10 Excellent

SUA

Stayed 3 nights in Jan 2025

8/10 Good

Kalugamage AR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No coffee or tea or kettle in room
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Stayed 1 night in Jan 2025

8/10 Good

Dearbhla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, central hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

FAISAL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

petra

Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Gini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel. Nothing special for the price.

Stayed here after my original accommodation had a power cut. I therefore paid through the nose as it was xmas and last minute. I felt for the price it eould be more plush/luxurious but it was just above basic. Nice bathroom, excellent shower. Comfy bed but pillows were not to my comfort needs. The room was darker and smaller than expected. For a property of this price and standard i would have definately expected a kettle and tea making facilities. The place was decent and no real complaints but not really value for money.
Stayed 2 nights in Dec 2024

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sergio

Stayed 3 nights in Nov 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kundan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Gabi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the hotel, little comment for improvement!

I love this hotel, one comment, shower head was not functioning properly, i requested to change on the first day (out of 4) but it was not changed
Stayed 4 nights in Nov 2024

10/10 Excellent

Ruth

Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Mordechai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great lobby bar. Rooms were nicely decorated and comfortable, but towel racks were loose and shower door leaked. They turn off AC in November and our room was incredibly hot so we needed to keep the window open which was noisy. Walking distance to bars and restaurants and longer walk to all the sites. Breakfast was adequate, with cold selections only. Reception and bar staff were amazing.
Stayed 2 nights in Nov 2024

8/10 Good

Zuleyka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean and spacious room. One thing, if you are an American traveling in the fall/winter, be advised there is no A/C in the room. Typical for any hotel in Europe.
Stayed 5 nights in Nov 2024

6/10 Okay

david

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel and room was nice as expected in a Motel one but the interior noise from the hotel made it impossible to sleep. Doors slamming, pounding from upstairs and shouting - wouldnt stay in this particular hotel again
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Tram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property decor was modern and it is within walking distance if a lot of shopping stores and walkable to attractions and metro.
Stayed 1 night in Oct 2024

10/10 Excellent

JAYNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Although this hotel is central and has great access to shops, restaurants and several metro stations it was also very quiet so we had a good nights sleep. We arrived late on a Monday night and the receptionist recommended a few nearby restaurants which would still be open. Over the next few days we tried them all and they were all really good and reasonably priced. The room itself and the bathroom were clean and looked like they had been freshly decorated. The room we had had a balcony and although the weather wasn't quite good enough for sunbathing I could see it being a pleasant place to sit on a warm summer's evening. I would recommend the hotel and the area if visiting Madrid.
Stayed 4 nights in Oct 2024

10/10 Excellent

angela a

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024