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NH Collection Madrid Gran Vía

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Madrid Gran Vía

View from room
Rooftop bar
Rooftop bar
Rooftop bar
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

Map
Gran Via 21, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Puerta del Sol
    6 min walk
  • Plaza de Santa Ana
    9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    19 min drive

Room options

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Extra Large)

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View) | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double or Twin Room (Gran Vía View)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View) | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Gran Vía View)

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Gran Via View)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View)

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View | Extra Bed 3 Adults)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View | Extra Bed 3 Adults)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Pestana CR7 Gran Vía Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (944)
The price is $276
per night
$303 total
includes taxes & fees
Dec 14 - Dec 15
Pestana CR7 Gran Vía Madrid

About this property

NH Collection Madrid Gran Vía

4-star hotel in Madrid Centro
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and safes. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Madrid hotel also offers a terrace, dry cleaning/laundry services, and room service (during limited hours).

NH Collection Madrid Gran Vía is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Picalagartos - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Picalagartos - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 959 reviews" "
Rating 8 - Good. 165 out of 959 reviews" "
Rating 6 - Okay. 32 out of 959 reviews" "
Rating 4 - Poor. 13 out of 959 reviews" "
Rating 2 - Terrible. 11 out of 959 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience.
We had the opportunity to spend one night but couldn’t feel more comfortable and welcomed. Lot’s of smiles and attentive service, rooftop bar was really cool and great atmosphere. Awesome view from our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

RENE, ROMA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city Center hotel!! Close to Madrid must ser places and very confortable! All RH staff were kind and eager to help. Dont miss the terrace bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the NH Collection Madrid, and their customer service is exceptional. The hotel is also incredibly convenient, located right in the heart of everything.
Stayed 1 night in Aug 2024

10/10 Excellent

LAURIE, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place!! Super balcony views to gran via with an amazing rooftop. The rooms are excellent!! The amenities were excellent. Would definitely visit again!
Stayed 1 night in Aug 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Adnela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel was in a convenient location. Has a cute little rooftop bar on top. Walking distance to sights and shops. In a safe area. The staff are friendly and helpful. I forgot my sunglasses after I checked out and the staff have been very helpful returning them to me. Rooms are clean and well looked after.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best Nh hotel I have been on. Wonderful attention. The staff very friendly and helpful. The amazing 360 view rooftop. Definitely my favorite and will come back soon!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms and amazing view
Location of hotel was amazing. Right in the middle of everything. Room is as extremely comfortable and beautiful. Balcony overlooking Gran Via was amazing. Was able to watch the sunset from our room. Really happy and impressed with this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Great room with a division for the kids. Overall 9 out of 10. Highly recommend this hotel for families and it’s on the Gran Via. Location Location Location. Upgrade your stay to include the breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mital

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well situated and conveniently located in center of Madrid. Concierge was awesome and they recommended and helped book reservations. All the staff members were helpful. Would stay again…
Stayed 2 nights in Jul 2024

8/10 Good

Carlos, Boqueron

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect location. Dog lover hotel. Good breakfast. Very good front desk personnel. Reasonable room. The pillows a little hard for me. Bed ok. One issue with cleaning that we left and advise front desk to have tje room clean but when we came back no cleaning was performed. Then we left in the afternoon and came back two hours later and the room was not still clean. This communication needs to improved. Otherwise is an ok hotel for a stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Idette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Raynier, Hialeah

Buena localización
Stayed 2 nights in Jul 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. carlos, the manager was amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Niurka, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la habitación,buena hubicacion
Stayed 2 nights in Jul 2024

8/10 Good

Carlos Ivan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Around the property are some homeless people especially at night
Stayed 2 nights in Jul 2024

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well dedicated and professional employees. The best location you can have right in the heart of the center. Great facilities an amenities and hotel is clean and tidy all the time. Special thanks to the receptionist (Carolina) who I'll be forever thankful for her immediate action and after care when I's not feeling well. Keep up the excellent job guys, I'll be back for sur.
Stayed 17 nights in Jun 2024

8/10 Good

Geovani

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located
Stayed 2 nights in Jun 2024

10/10 Excellent

Doris, UPLAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. The hotel breakfast and sky bar have views to die for. Our shower and balcony. Perfect
Stayed 3 nights in Jul 2024

10/10 Excellent

mellissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024