*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and 3 meeting rooms.
Wireless Internet access is complimentary. Event facilities measuring 646 square feet (60 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, spa services, and a library. Onsite parking is available (surcharge).
NH Collection Palacio de Tepa is a smoke-free property.
- Library
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Valet parking (surcharge)
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- Wheelchair accessible
- Food and water bowls
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 60
- Distance from property (ft) 656
- Number of meeting rooms - 3
- Luggage storage
- Distance from property (meters) 200
- Concierge services
- Total number of rooms - 83
- No accessible shuttle
- Number of floors - 5
- Number of buildings/towers - 1
- Number of bars/lounges - 1
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 2010
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 646
- Ballroom
- Banquet hall
- Vegetarian breakfast available
- Television in common areas
- 24-hour fitness facilities
- Wedding services
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
NH Collection Palacio de Tepa offers 83 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Slippers
- Bathtub only
- In-room safe (laptop compatible)
- Satellite TV service
- Pillow menu
- LCD TV
- TV size: 43
- TV size measurement: inch
- MP3 docking station
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Valet parking (surcharge) , Offsite parking discounted rates available
Internet
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM.
Entre Letras - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.
- Number of treatment rooms 1
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Handrails in stairways
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately EUR 30.90 for adults and EUR 30.90 for children
- Valet parking fee: EUR 40 per day
- Nearby parking fee: EUR 40 per day (656 ft away)
- Pet fee: EUR 35 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
UnionPay
Guest education on local ecosystems and culture
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser use by guests actively encouraged
Car not required
Debit cards not accepted
Staffed front desk
No rollaway/extra beds available
Property registry number - HM:4689
Smoke detector
Online penalty collection
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 35 per accommodation, per night
- Dogs and cats only
- 2 total (up to 55 lbs per pet)
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
A car is not required for transportation to and from this property.
Hotel Names
- Nh Palacio
- Nh Palacio Tepa
- Nh Palacio Tepa Hotel
- Nh Palacio Tepa Hotel Madrid
- Nh Palacio Tepa Madrid
- NH Collection Palacio Tepa Hotel Madrid
- NH Collection Palacio Tepa Hotel
- NH Collection Palacio Tepa Madrid
- NH Collection Palacio Tepa
- Nh Palacio De Tepa Hotel Madrid
- NH Collection Palacio de Tepa Hotel
- NH Collection Palacio de Tepa Madrid
- NH Collection Palacio de Tepa Hotel Madrid
Awards & Affiliations
The property is a member of Historic Hotels of the World.
Hotel Reviews
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