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NH Collection Paseo del Prado

5.0 star property

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Photo gallery for NH Collection Paseo del Prado

Exterior
Superior Room | 1 bedroom, premium bedding, minibar, in-room safe
Lobby
1 bedroom, premium bedding, minibar, in-room safe
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Free WiFi
  • Gym

Explore the area

Map
Plaza Canovas del Castillo, 4, Madrid, Madrid, 28014
  • Prado Museum
    ‪2 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Gran Via
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Superior Room, Courtyard View

Superior Room, Courtyard View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Courtyard View

8.8 out of 10
Excellent
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (Prado View)

Premium Room (Prado View) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Prado View)

8.4 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Interior)

Superior Room (Interior) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room (Interior)

9.4 out of 10
Exceptional
(21 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (XL, Prado View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (XL, Prado View)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Room (XL, Prado View, Extra Bed 2 AD+1CH)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (XL, Prado View, Extra Bed 2 AD+1CH)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room, View

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, View

9.4 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room amenity

NH Collection Madrid Suecia

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1002)
$190 nightly
The price is $190 total
includes taxes & fees
NH Collection Madrid Suecia

About this property

NH Collection Paseo del Prado

5-star Madrid hotel, connected to a shopping center in Madrid Centro
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
NH Collection Paseo del Prado offers 113 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided.

NH Collection Paseo del Prado is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
NH Collection Paseo del Prado has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 23 to 32 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1904
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 to 32 per person
  • Nearby parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

NH Paseo Prado
NH Paseo Prado Hotel
Nh Paseo Del Prado Hotel Madrid
NH Collection Paseo Prado Hotel Madrid
NH Collection Paseo Prado Hotel
NH Collection Paseo Prado Madrid
NH Collection Paseo Prado
NH Collection Paseo del Prado Hotel
NH Collection Paseo del Prado Madrid
NH Collection Paseo del Prado Hotel Madrid

NH Collection Paseo del Prado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane, Escondido

Traveled with group
Liked: Staff & service, property conditions & facilities
Very nicely located, room was satisfactory but small, barely room to be anywhere other than the bed
Stayed 3 nights in Apr 2025

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Hotel

Great Hotel. Excellent service and the Concierge service was outstanding. Great location aswell
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel Gabriel, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to museums & hi spd train system. close enough to get to the shopping district.
Stayed 5 nights in Apr 2025

8/10 Good

Amit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Perfect! Location + Staff!!!

Awesome location! Near The Prado, Atocha train station, plaza Major (and Mercado de San Miguel!!!) and shopping… 10 to 20 minutes walking to everything you want to see! Breakfast was excellent and plentiful, with so many choices! Rooms are well thought out and very clean! Front desk and bell staff were extremely helpful and friendly! I would stay here again in a heartbeat!
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upscale modern hotel steps from Prado and Thyssen-Borneo’s museums. Staff are professional and friendly. They let us check in early at no charge. Plenty of cute restaurants on back streets up the hill behind the hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a location within walking distance of great museums such as the Prado.
Stayed 3 nights in Feb 2025

8/10 Good

Tony

Stayed 2 nights in Feb 2025

10/10 Excellent

Jesus

Stayed 1 night in Feb 2025

10/10 Excellent

Amir

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Hector, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, unbeatable location, friendly staff, the breakfast was very good and available until noon. We walked to most places but there’s also a taxi stop right outside so super convenient. The train station is also about a 15 min walk.
Stayed 7 nights in Feb 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed feelings. My opinion its not a 5 stars hotel. Missing some major features. Also, breakfast isn't included. In order to pay €7 less you have to prebook? And the place wasn't busy at all. Gym is on the rooftop, but to get there one has to get outside and walk the stairs. Anyway, bot coming back.
Stayed 4 nights in Jan 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael, Irvine

Stayed 3 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel and Staff, all great !!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable rooms, bottle of wine in the room for free and champagne in the lobby are nice, amazing breakfast! Highly recommend this hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful design, bed was a little firm for my taste.
Stayed 1 night in Nov 2024

8/10 Good

Pennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and check-in was under renovation. One elevator (the only one down to the breakfast area) was not working. Room was beautiful but so chilly, I could not sit and read. Room was colder than the hallways and the elevators. I turned the heat to the max (23 C or 73 F) but it never rose to that temperature. There was no way to make it warmer. I appreciate they are trying to conserve energy, but if the heat is malfunctioning, there should be an option to set it higher, hoping the actual temperature would still be reasonable. Maintenence came, and management also and said they had fixed something centrally, but it never improved. If I had been staying one more night, I would have requested another room, but it wasn't worth it for my 18 hour stay. The room's odd shape and single air vent may have contributed. There was a reasonable sized bedroom with a bathroom leading off at an angle, and an alcove with chair and minibar at another angle. Sort of Y shaped. Another odd design feature was in the bathroom. A makeup mirror was located on the far end of the sink counter. But the only way to get there was between a towel rack that was attached to the counter and a bidet on the other size. There was only a 6 inch wide space to get to the mirror, and I estimate it was 3 or 4 feet long, so you couldn't lean over to reach it. Sometimes, rooms booked through Expedia mean you get the least desirable rooms, and I think this may have been the case. Pluses- stylish, great location staf
Stayed 1 night in Nov 2024

8/10 Good

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Pablo A

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was being remodeled. Thus the Bar was closed, the Front Desk was moved to another area. The staff was extremely friendly. Unfortunately the “superior room with View” room was TINY in the first floor with a “great” view of the trees. When asked about the accommodations they insisted that was the room assigned. Mixed feelings about this Hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

6/10 Okay

Wallace

Liked: Cleanliness
Disliked: Property conditions & facilities
The room is small, but that's not the real problem. The furniture in the room are clumsy, i.e., not the right types for the limited space, and poorly positioned making the room rather cluttered. For a hotel of this class, it's odd that there is only one elevator.
Stayed 2 nights in Nov 2024