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NH Madrid Atocha

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Madrid Atocha

Minibar, in-room safe, desk, blackout drapes
Superior Room | Minibar, in-room safe, desk, blackout drapes
Lobby
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014
  • Paseo del Prado
    ‪3 min walk‬
  • Museo Nacional Centro de Arte Reina Sofía
    ‪5 min walk‬
  • Prado Museum
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | Minibar, in-room safe, desk, blackout drapes

Basic Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Lobby sitting area

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Pool
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1779)
The price is $241
per night
$266 total
includes taxes & fees
Feb 7 - Feb 8
Hard Rock Hotel Madrid

About this property

NH Madrid Atocha

3-star hotel in Retiro
Along with a restaurant, this smoke-free hotel has a 24-hour business center and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
NH Madrid Atocha offers 68 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 312 square feet (29 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

NH Madrid Atocha is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
NH Madrid Atocha has a restaurant serving light fare only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 312 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1947
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 35 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid

NH Madrid Atocha Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 905 reviews" "
Rating 8 - Good. 344 out of 905 reviews" "
Rating 6 - Okay. 81 out of 905 reviews" "
Rating 4 - Poor. 34 out of 905 reviews" "
Rating 2 - Terrible. 24 out of 905 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was very close from the main station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Odessa, ELIZABETHTOWN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice. Breakfast is good, but can be better. Clean. The room & facilities condition needs overhaul for the price paid.
Stayed 1 night in Oct 2024

8/10 Good

Maria, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ying, Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 1 night in Oct 2024

8/10 Good

Ulises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the city’s main train station, the staff is nice, rooms are clean and the neighborhood very pretty; rooms are a bit small but no different from many other hotels in this price range
Stayed 1 night in Oct 2024

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel bonito con buena ubicación, no mas no menos por lo que se paga
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Susana, Tucson

Liked: Cleanliness, staff & service, amenities
The hotel is ideally located and has the most remarkable people working to make their visitors feel card for. Regrettably the door to my room had serious deficiencies and I was unable to make the mechanism work…
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent location directly across the street from the major train station and adjacent to the city's metro. It is also a short walk to Madrid's major art museums. The rooms and elevator are a little on the small size, but that is to be expected in the heart of a major European city. The breakfast was fantastic.
Stayed 8 nights in Oct 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to a metro station
Stayed 3 nights in Oct 2024

6/10 Okay

Tiffany

Disliked: Cleanliness, property conditions & facilities
Convenient location near the train station (we had an 8am train the next morning). Room was very small and smelled like cigarettes.
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, but much smaller that anticipated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maricely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eduartina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone really helpful
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Giancarlo R

Liked: Property conditions & facilities, room comfort
Little gem in Madrid
It’s a pretty basic hotel , but it’s very nice , modern , Camila at the front desk, was the most helpful and nice , also the lady from house keeping, Binni, so very nice too, I would stay there again , location is perfect , very close to el retiro and atocha station
Stayed 4 nights in Aug 2024

8/10 Good

Isabel

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Single beds touching each other
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal en recepción y cafetería en el desayuno es encantador. Muy contentas con el trato recibido, la ayuda y la flexibilidad.
Stayed 2 nights in Aug 2024

8/10 Good

Christiane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason why I would give a 4 stars is because the room was much smaller than the pictures shown online. Otherwise, everything was great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nooman

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Jun 2024