Along with a restaurant, this smoke-free hotel has a 24-hour business center and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
NH Madrid Atocha offers 68 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 312 square feet (29 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.
NH Madrid Atocha is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
NH Madrid Atocha has a restaurant serving light fare only.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 35 per day)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 13 to 32 per person
A restaurant
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
24-hour business center
312 square feet of conference space
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
100% renewable energy
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1947
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegetarian breakfast available
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillow menu
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Limited room service
Minibar
More
Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 13 to 32 per person
Nearby parking fee: EUR 35 per day
Pet fee: EUR 25 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid
NH Madrid Atocha Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It’s a pretty basic hotel , but it’s very nice , modern , Camila at the front desk, was the most helpful and nice , also the lady from house keeping, Binni, so very nice too, I would stay there again , location is perfect , very close to el retiro and atocha station
It is a convenient property to the station.
I did not like the extra charge for early check in and having a room on 2nd floor facing the noise of direct traffic.
Staff could do upcharge and have me higher up away from the traffic at least.
Hotel cerca de aeropuerto, con bus para ir. Al rededor hay restaurantes, supermercados y lindas calles.
Desayuno buffet, excelente. Muy bueno.
Evelyn
Stayed 1 night in May 2024
10/10 Excellent
Susan
Jun 4, 2024
Liked: Property conditions & facilities
Closeness to train station
Susan
Stayed 1 night in May 2024
2/10 Terrible
allen
Jun 1, 2024
Stay at Nh. National instead
Uncooperative staff
allen
Stayed 1 night in May 2024
2/10 Terrible
carlos
May 24, 2024
carlos
Stayed 1 night in May 2024
10/10 Excellent
Sarah
May 22, 2024
Sarah
Stayed 1 night in May 2024
6/10 Okay
Patricia
Traveled with partner
May 5, 2024
Liked: Staff & service
Nice and convenient hotel but a bit overpriced. Secure, clean, conveniently located and nice breakfast. Beds are not very comfortable though and there was not air conditioning adjustment available.