3-star Pozuelo de Alarcon hotel close to Madrid Zoo Aquarium
This smoke-free hotel features a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Exe Pozuelo offers 76 accommodations with minibars and safes. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Pozuelo de Alarcon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. This Pozuelo de Alarcon hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary.
Exe Pozuelo is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Food and drink
Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 11 to 13 per person
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Things to do
TV in common areas
Family friendly
Free crib
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
100% renewable energy
4 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1998
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
43-inch TV with satellite channels
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual furnishings
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 11 to 13 per person
Rollaway bed fee: EUR 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
NH Pozuelo Ciudad Imagen Hotel Pozuelo de Alarcon
NH Pozuelo Ciudad Imagen Hotel
NH Pozuelo Ciudad Imagen Pozuelo de Alarcon
NH Pozuelo Ciudad Imagen
Exe Pozuelo Hotel
Pozuelo Ciudad de la Imagen
Exe Pozuelo Pozuelo de Alarcon
NH Pozuelo Ciudad de la Imagen
Exe Pozuelo Hotel Pozuelo de Alarcon
Exe Pozuelo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great stay, kind people, reception always very helpful and room were clean and staff was very good.
Ricardo
Stayed 4 nights in May 2023
8/10 Good
Daniel
Business traveler
Nov 10, 2022
Liked: Cleanliness, staff & service, amenities
Rooms are comfortable and clean. Not sure if there's a plumbing issue on the 4th floor but there was a slight smell of sewage in the bathroom at times. There is free internet, though it's slow (you have to pay extra for the fast internet.) Breakfast was very nice, no issues at all. I would happily stay here again.
Large comfortable room, pet friendly, great breakfast, good rate. The only downside is that the AC was not working because we stayed there in Spring before the AC was enabled. It wasn’t terrible warm but a bit surprising for a 4 star hotel. Overall good experience and I’d definitely stay there again.
Hotel is ok,mind you couldn't get much in the way of heat as the system seemed to be having problems and was being sorted out by maintenance company....