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Occidental Madrid Este

4.0 star property

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Exterior
Interior
In-room safe, desk, soundproofing, free cribs/infant beds
Sauna
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
Calle De Julian Camarillo, 19-21, Madrid, Community of Madrid, 28037
  • Calle de Alcalá
    ‪10 min walk‬
  • Arturo Soria Plaza Shopping Center
    ‪5 min drive‬
  • Riyadh Air Metropolitano
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

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About this property

Occidental Madrid Este

4-star hotel in San Blas-Canillejas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Occidental Madrid Este offers 108 accommodations with laptop-compatible safes and hair dryers. 32-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Occidental Madrid Este features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 1507 square feet (140 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Occidental Madrid Este is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
El Hayedo - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Hayedo

Things to do

  • Gym
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,507 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Barcelo Hotel Madrid
Occidental Madrid Este Hotel
Barceló Torre Arias Hotel
Barcelo Torre Arias Hotel Madrid
Barceló Torre Arias Hotel Madrid
Barceló Torre Arias Madrid
Torre Arias
Occidental Este Hotel
Occidental Este
Madrid Este
Occidental Madrid Este Hotel
Occidental Madrid Este Madrid
Occidental Madrid Este Hotel Madrid

Occidental Madrid Este Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 262 reviews
Rating 8 - Good. 111 out of 262 reviews
Rating 6 - Okay. 22 out of 262 reviews
Rating 4 - Poor. 6 out of 262 reviews
Rating 2 - Terrible. 3 out of 262 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay near the airport.
Picked this hotel because it looked very nice and is within 15 minutes of the airport. It was very nice, There were only two issues we had. The first was that our rooms were very warm and we couldn’t get the temperature to go below a certain level. The second was that we couldn’t use our free breakfast, because it didn’t open until 8 am.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and the hotel is in good location, the people are nice too
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, everything there was clean the front desk people were very nice and the breakfast was my favorite part. The guy serving in the restaurant was very helpful and nice. We’d love to comeback.
Stayed 3 nights in Nov 2019

8/10 Good

John

Traveled with partner
Liked: Cleanliness
The room was smallish but OK. Only little issue was the grout around the bathtub/ shower was discolored brown and looked bad. The location is OK. About halfway between the airport and downtown Madrid, so not really convenient for either. The metro stop is about a 15 minute walk away. We didn't find any nearby restaurants open for dinner. Most of the neighborhood places are for lunch for the nearby office workers.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
good hotel close to Ifema but not so good for public transport there. Not too expensive by taxi to congress area and good metro line into the centre of Madrid (stops at Opera in central area) at ciudad lineale (green line) about 15 minutes walk away. Room very comfy and well appointed but had a problem with the lock so had to change rooms on 3rd morning. Room identical so my only complaint in the room was the lack of drink making facilities (no kettle etc). Tried to order room service on Sunday night at 11.20pm and was told the kitchen was closed even for a cake and a cuppa! Disappointing. Other than that, breakfast was great - excellent choice, wonderful tasty fresh squuezed orange juice, good selection of fruit, cold meats/cheese etc, breads/pastries, toaster, hot breakfast and option to order fresh cooked eggs - fried, omelette etc. Coffee from machine but good coffee. Restaurant staff very obliging even if found it a bit strange to sit in the cafe part on Friday night on arrival as restaurant wasn't open! Food good - quickly prepared, waiter very friendly and professional. All in all, despite a couple of hitches about the room lock and room service, happy to recommend it.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The check in was fast. The staff was nice. The hotel was clean.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Amazing hotel. Easy free parking on the street.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great hotel near airport. Very convenient. Staff was very friendly and helpful. Only complaint I have is the air-conditioner wasn’t cooling very well.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was that the rooms are small.
Stayed 3 nights in May 2019

10/10 Excellent

ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent review
Fantastic service from the start. The staff at Reception were helpful, polite and friendly at all times. The room was very clean and tidy, this was also maintained everyday by the cleaning staff, they did an excellent job. The A/C worked fine and there was a variety of TV channels available. The buffet breakfast was on point too, nice selection of cereals, various sweet pastries, variety of fresh bread, cold meats and eggs. The staff at the buffet restaurant are always there to help and they too provided excellent service, including the chefs too! We used the metro to travel into Madrid Central everyday, the station was only like a 10 minute walk way, not bad at all. Overall, we had a fantastic experience staying at the hotel, thanks to all the staff who were ar hand at all times to help us out. I would definitely stay at this hotel again when i come back to Madrid.
Stayed 6 nights in May 2019

10/10 Excellent

Shahnaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good hotel and I enjoyed staying. Al
It was a very good hotel and I enjoyed staying. Although food in the restaurant was not fantastic.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 9 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel
This hotel was a great value for what I paid. The location isn't the best, and it is a little far from any metro stops so it is a little far to access the public transportation (with the exception of the bus). There is a mini bar available in the room. I didn't have the best sleep, because the beds would constantly move (they were on wheels). The shower was oddly setup, so there was a bunch of water on the floor after I used it. Otherwise, a solid experience, even with my limited Spanish.
Stayed 2 nights in Dec 2018

4/10 Poor

Kwang Hui

Liked: Cleanliness
Disliked: Staff & service
Bad decision for hotel in Madrid
The area is near a business district so if you are a leisure traveller it's not a wise decision to book around this area. In addition the receptionist does not speak good English. Hence it is very difficult for us to communicate with the hotel staff. You also have to be careful about the bathroom tiles as it gets veey slippery.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and the rooms are clean and spacious.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
This hotel didnt want to activate the air conditioned to make my stay comfortable. The staff was not sensitive. It is supposed that this kind of hotel should work to make travelers' experience comfortable. I won't be back and won't recommend this facilities
Stayed 4 nights in Oct 2018

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little stay
Very good stay. Only stayed one night as we was in Madrid watching football. About a 5/10 minute walk to the metro
Stayed 1 night in Oct 2018

10/10 Excellent

Kristine

The hotel was very nice! Clean and helpful staff. The only down side is there was standing sewage right outside in the street and it was horrible walking to the metro.
Stayed 1 night in Sep 2018

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in Madrid
Used as an airport stopover after arriving on a late plane into Madrid. Very good value and an excellent breakfast. So long as you don’t mind using the metro it would be a good choice for Madrid - not much in the local area though.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018