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Pestana Plaza Mayor Madrid

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Plaza Mayor Madrid

Interior
Cocktail bar
Couples treatment rooms, sauna, body treatments, aromatherapy
Indoor pool, seasonal outdoor pool, sun loungers
Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Calle Imperial, 8, Madrid, 28012
  • Plaza Mayor
    2 min walk
  • San Miguel Market
    4 min walk
  • Plaza de España - Princesa
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    28 min drive

Room options

View all photos for Loft

Loft | Minibar, in-room safe, desk, laptop workspace

Loft

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor | Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Suite (Plaza Mayor)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Superior Room (Plaza Mayor)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Classic Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Designer toiletries, hair dryer, bathrobes, slippers

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Pool

Barceló Torre de Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1441)
The price is $271
per night
$298 total
includes taxes & fees
Dec 7 - Dec 8
Barceló Torre de Madrid

About this property

Pestana Plaza Mayor Madrid

4-star hotel in Madrid Centro
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Pestana Plaza Mayor Madrid offers 87 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Pestana Plaza Mayor Madrid features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Madrid hotel also offers a seasonal outdoor pool, a fitness center, and a library.

Pestana Plaza Mayor Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Terraza Plaza Mayor - This restaurant serves lunch and dinner.
Café de la Plaza – Pátio - This café specializes in Regional cuisine and serves light fare only. Open select days.
Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 35 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar
  • Café de la Plaza – Pátio
  • Terraza Plaza Mayor

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 13 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from November 18 2024 to November 22 2024 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 35 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
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Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Pestana Plaza Mayor Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 673 out of 844 reviews" "
Rating 8 - Good. 118 out of 844 reviews" "
Rating 6 - Okay. 30 out of 844 reviews" "
Rating 4 - Poor. 12 out of 844 reviews" "
Rating 2 - Terrible. 11 out of 844 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return!
Everyone was extremely friendly and helpful. Roof top bar was a fantastic way to relax on a hot day. Very conveniently located. We will definitely stay here again on our next trip to Madrid.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing spa with a gorgeous indoor pool. Great outside pool as well. Walk to everything and right on the beautiful Plaza Mayor! Great room!
Stayed 3 nights in Aug 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, staff friendly and helpful, spa a little piece of heaven. Roof top pool a hidden gem. A relaxing and joyful stay with friends.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lauralee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast buffet food and service excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional stay! Staff were fantastic, location unbeatable, highly recommend to anyone visiting Madrid!
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

ILCHA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property perfectly located. Shout out for Benjamin for all his help.
Stayed 4 nights in Jul 2024

10/10 Excellent

Valeria

Stayed 3 nights in Jul 2024

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location couldn’t be better. The breakfast was amazing. The room was nice but cramped (with a television awkwardly hanging near the bed in a way that it was impossible not to bang into it). My only other complaint was that we asked for a top sheet and never got one. Overall, we enjoyed the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located by Plaza Mayor. Great hotel rooms!
Stayed 1 night in Jul 2024

10/10 Excellent

Belynda, MANHATTAN BEACH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service at the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. The only only part that I didn’t like was at least still didn’t have the rooftop open. The room was small but functional. The restaurant was very good. Staff were really nice. I had the best massage at their spa.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lauren, Weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

mark, Winston Salem

A bit loud at night and mornings but a beautiful square in a great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the property was very nice and helpful!
Stayed 3 nights in Jul 2024

8/10 Good

Vance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. We stayed in a room over looking Plaza Mayor which offered fantastic views. Pools are small so can get really crowded. Breakfast wasn’t worth the extra charge, easier to go to Starbucks or the market. Staff was friendly and helpful. Location was a great bonus as 15min walk to all the sites.
Stayed 4 nights in Jul 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Dyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Dyan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Great location. Highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Beautiful hotel, great location, incredible service and amazing amenities.
Stayed 4 nights in Jun 2024