*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities or services will be unavailable from October 13 2024 to May 17 2025 (dates subject to change):
- One of the swimming pools
The property will be renovating from November 18 2024 to November 22 2024 (completion date subject to change). The following areas are affected:
- Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
In addition to a full-service spa, Pestana Plaza Mayor Madrid features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Madrid hotel also offers a seasonal outdoor pool, a fitness center, and a library.
Pestana Plaza Mayor Madrid is a smoke-free property.
- Library
- Couples/private dining
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Spa treatment room(s)
- Tours/ticket assistance
- Electric car charging station
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Sauna
- Smoke-free property
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Distance from property (ft) 525
- Number of meeting rooms - 1
- Luggage storage
- Distance from property (meters) 160
- Offsite parking discounted rates available
- Lot hours - 24 hours
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Reception hall
- Laundry facilities
- Total number of rooms - 87
- Multilingual staff
- Fireplace in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Pestana Plaza Mayor Madrid offers 87 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Bathrobes
- Hair dryer
- In-room safe
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Blackout drapes/curtains
- Slippers
- Satellite TV service
- Free WiFi
- TV size: 49
- TV size measurement: inch
- Partially open bathroom
- Free cribs/infant beds
- In-room climate control (heating)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
Parking
Offsite parking discounted rates available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Terraza Plaza Mayor - This restaurant serves lunch and dinner.
Café de la Plaza – Pátio - This café specializes in Regional cuisine and serves light fare only. Open select days.
Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 1
- Couples treatment rooms
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Minimum age to access spa is 18
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Pool access ramp on site
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Nearby Activities
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 150 per stay
- A damage deposit of EUR 150 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
- Nearby parking fee: EUR 35 per day(525 ft away; open 24 hours)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.
Service animals are allowed
Service animals are exempt from fees/restrictions
Credit card pre-authorization
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-out is not available
Security system
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
Online penalty collection
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from May to September.
Pool access available from 11:00 AM to 8:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
The property is professionally cleaned.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Pestana Plaza Mayor Hotel Madrid
- Pestana Plaza Mayor Hotel
- Pestana Plaza Mayor Madrid
- Hotel Pestana Plaza Mayor Madrid
- Madrid Pestana Plaza Mayor Hotel
- Hotel Pestana Plaza Mayor
- Pestana Plaza Mayor Madrid Hotel
- Pestana Plaza Mayor Madrid Madrid
- Pestana Plaza Mayor Madrid Hotel
- Pestana Plaza Mayor Hotel
- Pestana Plaza Mayor
- Hotel Pestana Plaza Mayor Madrid Madrid
- Madrid Pestana Plaza Mayor Madrid Hotel
- Hotel Pestana Plaza Mayor Madrid
- Pestana Plaza Mayor Madrid Madrid
- Pestana Plaza Mayor Madrid
- Pestana Plaza Mayor Madrid Hotel Madrid
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
