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Petit Palace Plaza España

4.0 star property

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Photo gallery for Petit Palace Plaza España

Reception
Bicycling
Triple Room | Minibar, in-room safe, desk, free WiFi
Front of property
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
San Bernardo 3, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Royal Palace of Madrid
    ‪8 min walk‬
  • Plaza Mayor
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Habitación Doble abuhardillada

Habitación Doble abuhardillada | Minibar, in-room safe, desk, free WiFi

Habitación Doble abuhardillada

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, free WiFi

Standard Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Twin Bunk Bed and 2 Twin Beds

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About this property

Petit Palace Plaza España

4-star hotel in Madrid Centro
Along with free use of bicycles, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Plaza España offers 57 air-conditioned accommodations with minibars and safes. Smart televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Plaza España features tour/ticket assistance, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

Petit Palace Plaza España is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 30 per day (2625 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Petit Palace Plaza España Hotel Madrid
Petit Palace San Bernardo Hotel
Petit Palace San Bernardo Hotel Madrid
Petit Palace San Bernardo Madrid
Petit Palace Plaza España Hotel
Petit Palace Plaza España Madrid
Petit Plaza Espana Madrid
Petit Palace Plaza España Hotel
Petit Palace Plaza España Madrid
Petit Palace Plaza España Hotel Madrid

Petit Palace Plaza España Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 321 out of 933 reviews
Rating 8 - Good. 410 out of 933 reviews
Rating 6 - Okay. 133 out of 933 reviews
Rating 4 - Poor. 46 out of 933 reviews
Rating 2 - Terrible. 23 out of 933 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kevork

Disliked: Cleanliness

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
Overall great. The only thing was that the food servers were incredibly rude when the meals were over.
Stayed 2 nights in Nov 2024

10/10 Excellent

cinzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location , super nice staff, super good breakfast, comfortable beds. I would return at anytime.
Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very great area, close to the main places and that staff was very helpful!
Stayed 2 nights in Jul 2024

6/10 Okay

Denis

Traveled with family
Liked: Cleanliness
Our room was not ready when we checked in and we had to wait about an hour. Staff was brusque but efficient. In the morning, I went to the front desk and asked to have my name on the breakfast list. They did so. I got 1 cup Of coffee. But shortly after, I was harassed and accused of sneaking in. I explained that my name had been added but I was basically called a liar. I was upset and left and had breakfast elsewhere. At checkout, I got an apology but still had to pay for a breakfast I never had. 17€.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a fantastic location to be able to walk everywhere, we didn't use the Metro once in four days. Some great eating places nearby, once you are off of the main areas. Would definitely use the hotel again if in Madrid.
Stayed 4 nights in Jul 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and convenient.
Stayed 3 nights in Jun 2024

8/10 Good

Elbert

Traveled with family
Liked: Cleanliness, staff & service
Very convenient location close to metro and shopping. Room was ok. Staff was fine
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Modern bathroom, comfortable bed. Just right for a city stay. Great staff.
Stayed 2 nights in Jun 2024

8/10 Good

Nir

Traveled with family
Liked: Cleanliness, staff & service
All and all - good value for money! The staff are very nice and cooperative, The location is excellent (max 10 minutes walk from EVERYTHING), The room was a bit disappointing (smaller than I anticipated), Satisfying breakfast and 24/7 coffee machine for hotel guests
Stayed 5 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were exactly what I needed during my stay in Madrid. Very close to everything. The staff was very friendly (special mention to Elisa and Ana who helped me with everything I needed). Definitely I would recommend and visit in the future.
Stayed 4 nights in Jun 2024

4/10 Poor

ROY

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
El personal que atiende el area del desayuno no tiene profesionalismo y mucho menos atencion al cliente,por solo la actitud de este personal cambia la experiencia en el hotel, yo no lo recomiendo y mucho menos regresaria
Stayed 8 nights in May 2024

10/10 Excellent

Janeth

El desayuno es bien rico !!!
Stayed 3 nights in Apr 2024

6/10 Okay

Jose

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Mike, Stamford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful. Room was a little warm, but quiet. Excellent location. Got yelled at for taking a pastry 5 minutes after breakfast hour ended (a bit odd).
Stayed 4 nights in Apr 2024

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Mar 2024

8/10 Good

Antoinette Shavonne

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay!
Stayed 8 nights in Feb 2024

8/10 Good

Eithan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a stay
Location is amazing, just in the heart of the old city and very close to the metro. The stuff was very helpful and friendly. The room was simple and clean. The water pressure in the shower was pretty low though. Very good breakfast buffet.
Stayed 4 nights in Jul 2023

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money, great location.
Stayed 2 nights in Jul 2023

2/10 Terrible

Denise

Stayed 2 nights in Jun 2023

10/10 Excellent

Livia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean, close to food and shopping, modern interior design
Stayed 5 nights in Jun 2023

4/10 Poor

MARTA

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Some staff don’t know how theat the guests, dinning area small , noisy, ac noisy.
Stayed 8 nights in Apr 2023

10/10 Excellent

Darlene

Stayed 2 nights in May 2023

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone in the hotel was very nice an helpful
Stayed 4 nights in Mar 2023