A business center, free use of bicycles, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Petit Palace Plaza Mayor offers 64 air-conditioned accommodations with minibars and safes. Plasma televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include complimentary bicycles.
Wired and wireless Internet access is complimentary. A business center is on site at this 4-star property. This Madrid hotel also offers multilingual staff, tour/ticket assistance, and concierge services.
Petit Palace Plaza Mayor is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Offsite parking available (EUR 30 per night); discounts available
Food and drink
Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 16 for children
Things to do
Free bicycle rentals
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Accessibility
Elevator
More
7 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Plasma TV with digital channels
Food and drink
Minibar
More
Air conditioning
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
LED lighting
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
Nearby parking fee: EUR 30 per night (328 ft away)
Pet fee: EUR 25 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Palace Mayor
Petit Palace Mayor
Petit Palace Mayor Hotel
Petit Palace Mayor Hotel Plaza
Petit Palace Plaza Mayor Hotel Madrid
Petit Palace Plaza
Petit Palace Plaza Mayor
Petit Plaza
Petit Palace Mayor Madrid
Petit Palace Mayor Plaza Hotel Madrid
Petit Palace Mayor Plaza Hotel
Petit Palace Mayor Plaza Madrid
Petit Palace Plaza Mayor Hotel
Petit Palace Plaza Mayor Madrid
Petit Palace Plaza Mayor Hotel
Petit Palace Plaza Mayor Madrid
Petit Palace Plaza Mayor Hotel Madrid
Petit Palace Plaza Mayor Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 616 out of 1001 reviews
10 - Excellent
616
Rating 8 - Good. 281 out of 1001 reviews
8 - Good
281
Rating 6 - Okay. 68 out of 1001 reviews
6 - Okay
68
Rating 4 - Poor. 18 out of 1001 reviews
4 - Poor
18
Rating 2 - Terrible. 18 out of 1001 reviews
2 - Terrible
18
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Jennifer
Aug 18, 2025
Jennifer
Stayed 2 nights in Aug 2025
6/10 Okay
Parvaneh
Traveled with family
Aug 6, 2025
It’s okay for couple of days. The good thing was the location: close to city center
I didnt like that i wasnt able to get an early check in...when u fly 8 hours and arrive early morning you're tired and hot feom 37 degree weather....and being told to go shop or go eat and come back later was disappointing...no one wants to shop and eat tired and hot and trying to orient yourself in a new city. Location was amazing once i was able to sleep.
The staff was friendly, the location is great, but the AC was not working well in our room, so it was pretty miserable. They wouldn’t move our room and couldn’t fix it.
The hotel was a disappointment, excerpt for the front desk I would not recommend this hotel. The room had a very bad design and the hotel has a very bad industry design style.
Verified traveler
Stayed 4 nights in Jul 2025
10/10 Excellent
Vivian
Traveled with family
Jul 5, 2025
Liked: Cleanliness, staff & service, room comfort
Everything was good just I think the odor need to be more neutral.
If will stay again it will be a yes!!!! Great location and employees very nice.
This hotel is centrally located next to Plaza Mayor, where there are many dining and shopping options. Walking distance to the Royal Palace and other historical sites. The rooms were spacious with very comfortable bedding. Bathrooms have good showers. Staff were helpful and courteous. There was a bit of noise coming from the streets due to its central location. But overall we had a great stay!
Great service, decent breakfast, amazing location. One elevator was broken which slowed us down a little but the place was great. The view from the balcony was amazing, the AC worked, the kettle worked. Would absolutely stay there again.