Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Puerta del Sol features a vending machine, multilingual staff, and tour/ticket assistance. Wired and wireless Internet access is complimentary. This Madrid hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.
Petit Palace Puerta del Sol is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Offsite parking available (EUR 28 per day); discounts available
Food and drink
Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
Things to do
Free bicycle rentals
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Minibar
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
Nearby parking fee: EUR 28 per day
Pet fee: EUR 25 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid
Petit Palace Puerta del Sol Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 629 out of 1003 reviews" "
10 - Excellent
629
Rating 8 - Good. 279 out of 1003 reviews" "
8 - Good
279
Rating 6 - Okay. 68 out of 1003 reviews" "
6 - Okay
68
Rating 4 - Poor. 17 out of 1003 reviews" "
4 - Poor
17
Rating 2 - Terrible. 10 out of 1003 reviews" "
2 - Terrible
10
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
Ana Beatriz
Oct 25, 2024
Liked: Cleanliness, staff & service
This is an average 3 star hotel. Shower room was spacious. Bedroom small and no sockets near bedside table
Staff is super helpful and the location is very central. You can walk everywhere
We had a wonderful stay at petit Palace Puerta del Sol. The staff were exceptionally welcoming and helpful , making us feel at home right away. The room was very comfortable, and we loved the convenient location. We would definitely recommend this hotel and look forward to returning!
The front desk staff was superb; Some of the best service I’ve encountered. The hotel is in a great location, central to many things. The free breakfast was nice with a variety of offerings. The room was cramped for my family of 4, but we were only there for one night. The balcony on the room was nice and large with views of Plaza del Sol. The bathroom was a good size with a swinging door that couldn’t be latched in place when closed. I’d prefer a door that at least latches in place. As an American I like toilet privacy. We were in 605 (king bed with twin bunks and balcony).
We came across 2 “earwig” bugs in our room, which may have entered from the balcony door. Not a huge deal and we didn’t encounter any other insects. We were only there to sleep and shower anyway as we were exploring Madrid the majority of the time. Overall, this was a good place to stay for a single night without breaking the bank.
One woman at the reception wasn’t too friendly. Everything else was okay. I put “inconvenient” because the taxi can’t drop off or pick up in front of the hotel.
Great location, clean, friendly staff and great breakfast.
Alexander
Stayed 3 nights in Jul 2024
10/10 Excellent
Mari
Traveled with group
Sep 2, 2024
We stayed at this property last week. Staff were very helpful and friendly. Location was very close and convenient to shopping, restaurants and transportation. Breakfast buffet was good. We would definitely stay there again.