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Petit Palace Puerta del Sol

3.0 star property

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Photo gallery for Petit Palace Puerta del Sol

View from property
Reception hall
Superior Room, Terrace (Puerta del Sol View) | Down comforters, minibar, in-room safe, desk
Double Room, City View | City view
Superior Room, Terrace (Puerta del Sol View) | Down comforters, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Royal Palace of Madrid
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪48 min drive‬

Room options

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View) | Down comforters, minibar, in-room safe, desk

Superior Room, Terrace (Puerta del Sol View)

  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

Quadruple Room | Down comforters, minibar, in-room safe, desk

Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Down comforters, minibar, in-room safe, desk

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Down comforters, minibar, in-room safe, desk

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Double Room, City View | Down comforters, minibar, in-room safe, desk

Double Room, City View

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Petit Palace Puerta del Sol

3-star hotel in Madrid Centro
Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Puerta del Sol features a vending machine, multilingual staff, and tour/ticket assistance. Wired and wireless Internet access is complimentary. This Madrid hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.

Petit Palace Puerta del Sol is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Petit Palace Puerta del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KAROL

Stayed 2 nights in Nov 2024

10/10 Excellent

Licela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a good location, our room had good size terrace, room was on the smaller side, it was a bit tight but that was expected. Front desk staff was friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion, la atencion de el personal es extraordinaria, Blanca es excepcional. Altamente recomendado
Stayed 2 nights in Nov 2024

10/10 Excellent

Johanna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cerca de la puerta del sol y plaza mayor. El desayuno muy bueno y variado. Las habitaciones limpias y cómodas.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 4 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I the heart of Puerta de Sol
Stayed 2 nights in Dec 2024

10/10 Excellent

CARLOS

Stayed 4 nights in Nov 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Great location and close to Sol Metro. Building could use some TLC.
Stayed 1 night in Nov 2024

10/10 Excellent

Lakshmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid visit with family
Best place to stay in city center with subway , pizza and many more restaurants very close by. Breakfast has so many varieties and staff are very friendly. Cleaning service is the best too. Being in city center it's an all night crowd and little noisy until 1am. Never the less I will prefer the same in my next visit without a second thought.
Stayed 5 nights in Dec 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Azadeh

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathroom didn’t have any fan.
Stayed 8 nights in Nov 2024

8/10 Good

Olga E.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, room comfort
Vacations
Nice place. Well placed in the middle of all activities at Madrid
Stayed 3 nights in Nov 2024

8/10 Good

Ryan

Good location but terrible bed
Great central location, but the bed was terribly uncomfortable. The staff was excellent! The room was good and clean, but was quite tiny!
Stayed 2 nights in Nov 2024

10/10 Excellent

JILL, COLUMBIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Sol Metro station is just a few steps away. Plenty of restaurants nearby! Highly recommend this place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olga E.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Vivian

Traveled with group
Liked: Staff & service
They use a photo that is not the property hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in the heart of Puerta del Sol, very centrally located, easily walkable to many areas and right near metro station. Despite great location, hardly any street noise was heard in our room. We were on 6th floor with lovely balcony views. Breakfast was also very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very centrally located for our long weekend to Madrid. We walked everywhere! Room was small but clean and provided shampoo, conditioner and body wash so you don’t have to worry about bringing it with you. Front desk staff was very helpful. The only downside was that it was loud if the windows were open.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ismael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the metro station and many places. Staff and breakfast were really nice.
Stayed 3 nights in Nov 2024

8/10 Good

Monica

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe & breakfast was so good
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel
Stayed 7 nights in Nov 2024

8/10 Good

Gina, Ottawa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with very friendly and helpful staff, but the area itself is quite noisy, with large groups of noisy people walking by at all hours of the night. If you are a light sleeper I would recommend something a bit farther out.
Stayed 4 nights in Nov 2024

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Staff were very helpful on all levels.
Stayed 3 nights in Nov 2024