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Petit Palace Santa Bárbara

4.0 star property

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Photo gallery for Petit Palace Santa Bárbara

Reception
View from room
Bar (on property)
Terrace/patio
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
Plaza de Santa Barbara, 10, Madrid, Madrid, 28004
  • Gran Via
    ‪11 min walk‬
  • WiZink Center
    ‪3 min drive‬
  • Bernabéu Stadium
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room, Balcony, City View

Superior Double Room, Balcony, City View | Minibar, in-room safe, individually furnished, desk

Superior Double Room, Balcony, City View

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, individually furnished, desk

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, Balcony, City View

View from room

Junior Suite, Balcony, City View

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually furnished, desk

Standard Double Room

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, individually furnished, desk

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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About this property

Petit Palace Santa Bárbara

4-star hotel in Madrid Centro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and free use of bicycles are onsite.
Petit Palace Santa Bárbara offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 54 square feet (5 square meters) include conference space. This Victorian hotel also offers a library, a terrace, and multilingual staff.

Petit Palace Santa Bárbara is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
The Place to be - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Place to be

Things to do

  • Free bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 54 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Petit Palace Santa Barbara Hotel Madrid
Petit Palace Santa Bárbara Hotel Madrid
Petit Palace Santa Bárbara Hotel
Petit Palace ta Bárbara Hotel
Petit Santa Barbara Madrid
Hotel Petit Palace Santa Bárbara Madrid
Hotel Petit Palace Santa Bárbara
Petit Palace Santa Bárbara Madrid
Petit Palace Santa Bárbara
Petit Palace Santa Bárbara Hotel
Petit Palace Santa Bárbara Madrid
Petit Palace Santa Bárbara Hotel Madrid

Petit Palace Santa Bárbara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and excellent staff! They helped us get an extra room, call Royal Palace for hours and tickets (The palace was suddenly closed due to a meeting.) The breakfast was delicious and the rooms were quiet and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Great location, design and value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Lucia

Stayed 3 nights in Dec 2024

10/10 Excellent

Hector, san diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, service was awesome. Could walk to every place. Really nice hotel and affordable
Stayed 9 nights in Nov 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable clean room, good shower, excellent breakfast, would definitely stay again
Stayed 4 nights in Nov 2024

2/10 Terrible

Carmen

Traveled with group
Disliked: Cleanliness, property conditions & facilities
I found the size and quality of the rooms not suitable for a 4 star hotel. The furniture is bad quality, broken and of no taste. The rooms are small. There is no lobby space to sit. It is not good for the money
Stayed 4 nights in Nov 2024

6/10 Okay

Sianny

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is located at a very strategic place, close to metro and dining options. The area is safe. They provided of bottles of water for free, which we appreciate. Our room faces the side street and it's super quiet. Things which could be improved: - Property upkeep: sink faucet came off the sink, button for the shower is jammed, door handle of the bathroom is loose and makes clanky noise everytime it's used - Mattress is comfortable but is squeaky when you get on/off Overall, it's a nice stay and I would stay here again if we were in Madrid again.
Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Stayed 2 nights in Nov 2024

10/10 Excellent

Alba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and I feel safe
Stayed 8 nights in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Oct 2024

4/10 Poor

AARON

Stayed 2 nights in Oct 2024

10/10 Excellent

JOSE, South Miami

Stayed 2 nights in Sep 2024

10/10 Excellent

Bernice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
Really good location for the airport. The state of the Hotel was slightly disappoiting for the price and star rating. A few mouldy bathroom areas and could do with an uplift! Quite good breakfast, the usual limited vegan options.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The for in the shower was slippery, no outlets for US
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and amazing breakfast. Great, helpful staff. Good location. We were given a w/c accessible room for 4 of us. Bathroom was huge but shower surface was slippery and water got all over bathroom floor when we used shower. There was a set of bunk beds. The person sleeping up top found the ladder extremely uncomfortable to use when getting up and down - very hard on feet.
Stayed 2 nights in Oct 2024

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very nice. The hotel itself fell extremely short and is not worth staying there. There was graffiti on the front of the hotel, the condition of the property, halls, and room was horrible. The high price per night did not line up with the expected quality or vibe. I honestly felt completely ripped off.
Stayed 6 nights in Oct 2024

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruvicela Reyes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very good located and immaculate clean,you can get walking around.There’s many restaurants,bars and shopping centers in the area.The breakfast buffet is very delicious and fresh.Staff is very helpful and friendly except Olga. The area is very safe. I really recommend to stay in Petite Palace Santa Barbara.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near to barrio Salamanca and Serrano street!
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the metro. Great bars nearby and was within a comfortable long walking distance to the center. Breakfast was great. I'd stay here again
Stayed 4 nights in Apr 2024

6/10 Okay

Abdallah

Liked: Cleanliness, amenities, property conditions & facilities
My only complaint is if you stay in a room that looks over the courtyard, be prepared to wake up at 7:30 every morning from the noise. Breakfast starts at 7:30 and the dining area is in the courtyard, so all the noise made echoes and reverberates up to the rooms. I know the staff has to do their job to get ready but it really was impossible to sleep through.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard, NY

Stayed 1 night in Aug 2024

10/10 Excellent

Juan, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice room
Stayed 5 nights in Aug 2024