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Petit Palace Savoy Alfonso XII

4.0 star property

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Photo gallery for Petit Palace Savoy Alfonso XII

Bar (on property)
Reception
Double Room, Park View (Retiro) | Minibar, in-room safe, desk, blackout drapes
Front of property
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle Alfonso XII, 18, Madrid, Madrid, 28014
  • Prado Museum
    ‪6 min walk‬
  • El Retiro Park
    ‪16 min walk‬
  • Plaza Mayor
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Double Room, Park View (Retiro)

Double Room, Park View (Retiro) | Minibar, in-room safe, desk, blackout drapes

Double Room, Park View (Retiro)

  • Park view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 213.5 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Park view

Junior Suite

  • Park view
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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  • Free WiFi
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4.5 out of 5, Wonderful, (1001)
$361 nightly
The price was $425
The price is $361 total
includes taxes & fees
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About this property

Petit Palace Savoy Alfonso XII

4-star Madrid hotel, connected to a rail/subway station in Retiro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include conference space, free use of bicycles, and concierge services.
Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Petit Palace Savoy Alfonso XII is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
El Retiro - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Retiro

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1852
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Petit Palace Alfonso Savoy
Petit Palace Alfonso XII
Petit Palace Savoy
Petit Palace Savoy Alfonso
Petit Palace Savoy Alfonso XII
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Hotel Madrid
Petit Palace Savoy Alfonso XII Madrid
Petit Savoy Alfonso Xii Madrid
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Madrid
Petit Palace Savoy Alfonso XII Hotel Madrid

Petit Palace Savoy Alfonso XII Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property ,good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and service
Stayed 5 nights in Feb 2025

10/10 Excellent

Mazahir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the museums and Retiro park. Very quiet and safe area. The breakfast was amazing with lot of variety. Staff was very friendly, helped us make dinner reservations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at this hotel. It is in a great location, walkable to many different restaurants and a beautiful park. I would highly recommend this place for anyone traveling to Madrid.
Stayed 2 nights in Jan 2025

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is near interest points
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

hugo

Stayed 2 nights in Jan 2025

8/10 Good

Kilian

Stayed 2 nights in Jan 2025

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Pésimo

Todo viejo y falta mantenimiento. Nada se parece a las fotos. El peor hotel que he estado en Madrid
Stayed 2 nights in Jan 2025

10/10 Excellent

Sebasian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful building super well locates in front of the park and it has one the best service I've ever had in Spain. The staff is super attentive. The only thing to improve is that the sink was all scratced but everything else was great. I would definitely stay here again

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities
This is a very nice hotel, elegant and clean, with very comfortable beds, and located right by beautiful park el Retiro. I have two complains, however: 1- The shower is really weird, very modern but with an impractical configuration. The commode is located right in front of the shower with no division, so the floor gets wet in the whole area. 2- they gave us a room with a view of an ugly light shaft. Also they offer a breakfast buffet but at annexhorbitant price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marco

Stayed 3 nights in Nov 2024

2/10 Terrible

Shahram

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, but the pictures does not match the inside reality.
Stayed 1 night in Dec 2024

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A delight

Ideal location, comfortable room, ideal walk-in shower, friendly staff, excellent breakfast, and the blackout curtains! We loved staying here. We had a room overlooking the park.
Stayed 7 nights in Dec 2024

10/10 Excellent

Meltem

Stayed 7 nights in Dec 2024

8/10 Good

Guy

Traveled with partner
Liked: Cleanliness, staff & service
Wonderful exterior but no frills modern inside. Clean and safe, with great location across from the park
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Stayed 2 nights in Dec 2024

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location, walkable to parque el retiro, puerta de alcala and restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus alfredo

Stayed 4 nights in Oct 2024

10/10 Excellent

Maria Ysabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in central location near the train station. The hotel is in the best area of Madrid.
Stayed 2 nights in Nov 2024

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel location was great and the staff was wonderful. The bathroom was very unusual. Definitely the least functional part of the room. The shower got water all over the floor. The main part of the hotel was absolutely beautiful! Overall, the day was good and I would recommend it. Just be aware. The bathroom will not be the best part of your stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime, Mexico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 8 nights in Oct 2024

2/10 Terrible

Kim

Disliked: Amenities
No hot water !!! Wont be staying again
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Excellent, concerned staff. Room (407) could use a bit of updating. Room was a very nice size….balcony was a nice feature. The location is superb!
Stayed 2 nights in Oct 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideally located, right across form the Retiro Park, close to major museums. From the moment I checked in I was comfortable and pleased with amenities and friendly, helpful staff. Breakfast was amazing, fitting for a "palace." Would stay there again in a heartbeat.
Stayed 4 nights in Oct 2024