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Petit Palace Tres Cruces

3.0 star property

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Photo gallery for Petit Palace Tres Cruces

Reception
Quadruple Room | Minibar, in-room safe, desk, blackout drapes
Standard Double Room | Street view
Daily buffet breakfast (EUR 15 per person)
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
C/Tres Cruces 6, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Royal Palace of Madrid
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | View from room

Basic Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Hotel Madrid Gran Via 25 Affiliated by Meliá

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.3 out of 5, Excellent, (1003)
The price is $190
per night
$209 total
includes taxes & fees
Apr 2 - Apr 3
Hotel Madrid Gran Via 25 Affiliated by Meliá

About this property

Petit Palace Tres Cruces

3-star hotel in Madrid Centro
Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Tres Cruces offers 53 air-conditioned accommodations with minibars and laptop-compatible safes. 20-inch flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Tres Cruces features multilingual staff, tour/ticket assistance, and concierge services. Wired and wireless Internet access is complimentary. This Madrid hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

Petit Palace Tres Cruces is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 per person

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 30 per day (2625 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Petit Palace Tres Cruces
Petit Palace Tres Cruces Hotel
Petit Palace Tres Cruces Hotel Madrid
Petit Palace Tres Cruces Madrid
Petit Palace Tres Cruces Centro Hotel Madrid
Petit Palace Tres Cruces Hotel
Petit Palace Tres Cruces Madrid
Petit Palace Tres Cruces Hotel Madrid

Petit Palace Tres Cruces Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 1000 reviews
Rating 8 - Good. 435 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey Ronald

Business traveler
Liked: Staff & service
Location super. Staff professional and polite. Room tiny but mostly comfortable. Room, bathroom, and overall facility is a little bit tired and in need of some updates—especially shower fixtures.
Stayed 4 nights in Dec 2024

4/10 Poor

manuel

Disliked: Cleanliness, property conditions & facilities
Habitaciones muy oscuras, se activó la luz a media noche, todo muy estrecho sin espacio
Stayed 1 night in Dec 2024

2/10 Terrible

Victor, Silver Spring

Stayed 2 nights in Nov 2024

10/10 Excellent

Tejal

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right smack in the middle of Gran Via...soo convinient for first time visitors to Madrid. Food and shopping was so close and had hundreds of options for everyone. The room was spacious, and comfortably fit 4 people. The AC was barely working but luckily we travelled during the colder months and were able to manage with the windows open. Overall a quaint place with great options for food and adventures nearby. P.S. they also accomodate your luggage if you arrive before check in time or need someplace to store your stuff post checkout. Super convinent
Stayed 2 nights in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Nathan

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Jesenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Thank you
Stayed 4 nights in Sep 2024

8/10 Good

Ayleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Area around property rated average due to on-going construction, but location is pretty close to all tourist attractions. Enjoyed our stay, and price-quality relation is good.
Stayed 3 nights in Aug 2024

6/10 Okay

Marcie

Traveled with partner
Liked: Cleanliness, staff & service
Room was poorly designed, no night stands, just a small shelf about 4” above the floor. No place to put suitcases, no luggage rack. Shower was very nice with a rain shower head, handheld devise and side sprayers. Breakfast was 14€ so we passed. Plenty of eating places nearby. Very close to Gran Via Metro stop. Nice staff, especially Ares. Didn’t think it was good value, considering our room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very conveniently located to grand via.
Stayed 2 nights in Aug 2024

6/10 Okay

Tami de la

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean but seemed older and small. The room was very small and the air conditioner was broken for the night. The staff was very helpful in providing a fan and room discount, but the sleep was not good. The location is good and off the main Gran Via and easily walkable to any major attraction.
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

Diego

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
It was a nice please, clean, close to the Gran via.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really good. Really close to the subway and also the old part of town. Nice building around the area too.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kurt

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

rosario

Stayed 2 nights in Jun 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so nice, Pabli is the best, very kind and helpful. The location is very convenient even with all the construction happening on the area. There was only one little thing we did not like.. the AC was very loud in our room.
Stayed 3 nights in May 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor wifi
Good location, walkable to main sights. Breakfast was decent. But wifi was very spotty.
Stayed 5 nights in May 2024

4/10 Poor

Stephen, Forest Ranch

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very small room with no where to open our suitcase. Had a view of the wall of the next building. Worst of all, which was not the hotel's fault, but should have been brought to our attention before booking was that the street in front and around the entire area was closed for construction. We had to walk uphill four blocks from where the taxi left us off. Being disabled this was a terrible surprise. The stall were great and the location overall was in a good area near the Gran Via.
Stayed 3 nights in May 2024

2/10 Terrible

Beatriz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like
Stayed 3 nights in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Brent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good/very nice. Commitment to sustainable packaging
Stayed 3 nights in May 2024

10/10 Excellent

Elsie, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable!
Stayed 3 nights in Apr 2024