Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Tres Cruces offers 53 air-conditioned accommodations with minibars and laptop-compatible safes. 20-inch flat-screen televisions come with digital channels.
Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Tres Cruces features multilingual staff, tour/ticket assistance, and concierge services. Wired and wireless Internet access is complimentary. This Madrid hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).
Petit Palace Tres Cruces is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Offsite parking available (EUR 30 per day); discounts available
Food and drink
Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 per person
Things to do
Free bicycle rentals
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
4 floors
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
20-inch flat-screen TV with digital channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop-compatible safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
This property welcomes adults only
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 15 per person
Nearby parking fee: EUR 30 per day (2625 ft away)
Pet fee: EUR 25 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Petit Palace Tres Cruces
Petit Palace Tres Cruces Hotel
Petit Palace Tres Cruces Hotel Madrid
Petit Palace Tres Cruces Madrid
Petit Palace Tres Cruces Centro Hotel Madrid
Petit Palace Tres Cruces Hotel
Petit Palace Tres Cruces Madrid
Petit Palace Tres Cruces Hotel Madrid
Petit Palace Tres Cruces Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 428 out of 1001 reviews
10 - Excellent
428
Rating 8 - Good. 435 out of 1001 reviews
8 - Good
435
Rating 6 - Okay. 105 out of 1001 reviews
6 - Okay
105
Rating 4 - Poor. 22 out of 1001 reviews
4 - Poor
22
Rating 2 - Terrible. 11 out of 1001 reviews
2 - Terrible
11
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Manisha
Traveled with family and small children, Traveled with partner, Traveled with family
This is a small hotel close to everything, but is still peaceful and quiet. We were able to walk easily to the main attractions. Breakfast was really good, staff was friendly and helpful. Would stay here again
Manisha
Stayed 1 night in Dec 2024
6/10 Okay
Jeffrey Ronald
Business traveler
Dec 9, 2024
Liked: Staff & service
Location super. Staff professional and polite. Room tiny but mostly comfortable. Room, bathroom, and overall facility is a little bit tired and in need of some updates—especially shower fixtures.
Great property right smack in the middle of Gran Via...soo convinient for first time visitors to Madrid.
Food and shopping was so close and had hundreds of options for everyone.
The room was spacious, and comfortably fit 4 people.
The AC was barely working but luckily we travelled during the colder months and were able to manage with the windows open.
Overall a quaint place with great options for food and adventures nearby.
P.S. they also accomodate your luggage if you arrive before check in time or need someplace to store your stuff post checkout. Super convinent
Area around property rated average due to on-going construction, but location is pretty close to all tourist attractions.
Enjoyed our stay, and price-quality relation is good.
Ayleen
Stayed 3 nights in Aug 2024
6/10 Okay
Marcie
Traveled with partner
Sep 4, 2024
Liked: Cleanliness, staff & service
Room was poorly designed, no night stands, just a small shelf about 4” above the floor. No place to put suitcases, no luggage rack. Shower was very nice with a rain shower head, handheld devise and side sprayers. Breakfast was 14€ so we passed. Plenty of eating places nearby. Very close to Gran Via Metro stop. Nice staff, especially Ares. Didn’t think it was good value, considering our room.
Hotel was clean but seemed older and small. The room was very small and the air conditioner was broken for the night. The staff was very helpful in providing a fan and room discount, but the sleep was not good. The location is good and off the main Gran Via and easily walkable to any major attraction.
Staff is so nice, Pabli is the best, very kind and helpful. The location is very convenient even with all the construction happening on the area. There was only one little thing we did not like.. the AC was very loud in our room.
Very small room with no where to open our suitcase. Had a view of the wall of the next building. Worst of all, which was not the hotel's fault, but should have been brought to our attention before booking was that the street in front and around the entire area was closed for construction. We had to walk uphill four blocks from where the taxi left us off. Being disabled this was a terrible surprise. The stall were great and the location overall was in a good area near the Gran Via.