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Petit Palace Triball

3.0 star property

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Photo gallery for Petit Palace Triball

Interior
Bicycling
Sports facility
Minibar, in-room safe, desk, blackout drapes
Double Room, Terrace | Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
$164
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
C/ Gonzalo Jimenez de Quesada, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Quadruple Room, Gran Via View

Quadruple Room, Gran Via View | Minibar, in-room safe, desk, blackout drapes

Quadruple Room, Gran Via View

9.8 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room, Terrace

Double Room, Terrace | Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(31 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

9.2 out of 10
Wonderful
(18 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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About this property

Petit Palace Triball

3-star hotel in Madrid Centro
Along with a business center, this smoke-free hotel has free use of bicycles and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Petit Palace Triball offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. 20-inch flat-screen televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a business center and meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Petit Palace Triball is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 33 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 5 to 18 years old)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Palace Italia
Petit Palace Triball Hotel Madrid
Petit Palace Italia Hotel
Petit Palace Italia Hotel Madrid
Petit Palace Italia Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel Madrid

Petit Palace Triball Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were compact but clean and pleasant. Staff was present and helpful and the location was excellent. Near enough to everything but a quiet nights sleep which isn’t common in the area. AC worked great in the summer heat. We had a room with bunk beds and they were a perfect option for a family of four with two teens trying to save by not getting a second room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 4 nights in Aug 2025

10/10 Excellent

KARLITA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó este hotel! La ubicación, todo está cerca, camine a todos los lugares turisticos. Los empleados muy amables en especial Laura y Ares. Gracias! Definitivamente volveré a este hotel y lo recomendaré an mis amistades!
Stayed 5 nights in Jul 2025

2/10 Terrible

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC was not working and shower sink didn't work
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Perfect location to everything. Very nice hotel. Great view of Gran Via
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, wonderful breakfast!

Great family hotel room in the center of Madrid.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gonzalo

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Perfect location! Excellent room with friendly, helpful staff. Very comfortable and reasonably priced. Would definitely stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Nos gustó su ubicación y desayuno
Stayed 2 nights in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Nimari

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location; just few steps from Gran Via metro station. The hotel is beautiful, super clean and the staff are friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit noise and some mold in the bathroom, other than that perfect place to stay if you want to be in the center of everything, I do not recommend it for those with cars, walking every where is the best feature. I will go again no doubt.
Stayed 3 nights in Jun 2025

10/10 Excellent

Seth

Perfect location
Stayed 3 nights in May 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is high quality.
Stayed 2 nights in May 2025

10/10 Excellent

Arturo

Stayed 3 nights in Apr 2025

6/10 Okay

HUI B

Liked: Amenities
No kettle no room coffee,you need to go down to lobby
Stayed 3 nights in May 2025

6/10 Okay

Marcos

Stayed 3 nights in May 2025

8/10 Good

Raymi, SANTO DOMINGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Reception staff is very attentive Rooms are very comfortable
Stayed 3 nights in May 2025

4/10 Poor

BABY LIZELLE

Disliked: Staff & service, property conditions & facilities
Our room was not cleaned on our second day. No one explained that we had to put out a sign for this to be cleaned when we found out they said that it was no longer possible. The area is not what we expected it’s very very busy. Will not stay here again nor recommend staying here. Breakfast was pretty good though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to all major attractions and shopping. The staff were very helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

RUTA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

8/10 Good

Gechani

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025