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Rafaelhoteles Atocha

4.0 star property

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Photo gallery for Rafaelhoteles Atocha

Relax at the bar with a long counter and comfortable stools.
Relax in our stylish lobby, featuring a central seating area, artistic mural, and reception desk.
Relax in a stylish room with a comfortable bed, a sleek chair, and a flat-screen TV.
Welcome to Rafael Hoteles, where guests can enjoy a convenient entrance via covered walkway and parking for their vehicles.
Relax in the shaded patio area, surrounded by lush greenery and comfortable seating.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • El Retiro Park
    ‪16 min walk‬
  • Prado Museum
    ‪20 min walk‬
  • Gran Via
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room (2 adult + 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Double Room (2 adult + 1 child)

8.6 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (extra bed)

1 bedroom, minibar, in-room safe, desk

Double Room (extra bed)

8.8 out of 10
Excellent
(10 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

8.6 out of 10
Excellent
(23 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Rafaelhoteles Atocha

4-star hotel in Arganzuela
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 11485 square feet (1067 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Rafaelhoteles Atocha has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 22 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (11,485 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 42.9 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 5 for children
  • Covered self parking fee: EUR 22 per night
  • Rollaway bed fee: EUR 42.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 416 out of 1013 reviews
Rating 8 - Good. 416 out of 1013 reviews
Rating 6 - Okay. 122 out of 1013 reviews
Rating 4 - Poor. 37 out of 1013 reviews
Rating 2 - Terrible. 22 out of 1013 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good night stay

Quick check in, staff helpful, room clean and beds comfy. Good location for early morning train from Atocha.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía fue buenisima, los empleados son súper atentos,y el hotel es muy bonito y céntrico.
Stayed 1 night in Apr 2025

8/10 Good

Alba Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, walkable area and safe
Stayed 4 nights in Mar 2025

8/10 Good

Juan F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the train station
Stayed 2 nights in Mar 2025

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Received a bottle of champagne VIP
Stayed 1 night in Mar 2025

8/10 Good

Catalina Rosa

Stayed 1 night in Mar 2025

10/10 Excellent

david, Peterborough

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff n hotel even before the hotel staff surprised me with a bottle of cold sparkling wine in my room! Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, just a 7-10 minute walk to the Atocha train station. We had an early departure the next morning, and getting there was quick and hassle-free.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

Jerome, Garden Grove

Traveled with group, Traveled with family
Liked: Cleanliness
Great neighborhood, central Location. Everything was perfect.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maryam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean. Near the Atocha station.
Stayed 1 night in Jan 2025

8/10 Good

César

Traveled with family
Liked: Staff & service, room comfort
Good location and price, breakfast wasn’t good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Xiao Juan, Delta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean room.
Stayed 3 nights in Jan 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Stayed 1 night in Dec 2024

10/10 Excellent

Virginia, Rochester

Stayed 1 night in Dec 2024

10/10 Excellent

asa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very attentive and helpful. Hotel was clean and well maintained.
Stayed 4 nights in Dec 2024

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very well set. My kids loved this place. The employees where very helpful also. I would stay here again if i visit Madrid. Amazing city 😇
Stayed 1 night in Dec 2024

10/10 Excellent

MD Hasanul

Stayed 1 night in Dec 2024

8/10 Good

Jhan, Miami

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice location and service was quite good too . Thank you for having me
Stayed 4 nights in Dec 2024

10/10 Excellent

Katherin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

6/10 Okay

wendy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower and shampoo gel bottle is empty. Ask if we could have an upgrade room. The front desk lady did not care to take care us. The room curtain dropped down hit the table very dangerous..
Stayed 1 night in Dec 2024