This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Room Mate Alicia offers 34 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Room Mate Alicia features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Art Deco hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).
Room Mate Alicia is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Room service (during limited hours) is available.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 14.95 per person
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
5 floors
Art Deco architecture
Built in 2003
Eco-friendly cleaning products used
Living plant wall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Free local calls
Heating
Iron/ironing board on request
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 14.95 per person
Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Room Mate Alicia
Room Mate Alicia Hotel
Room Mate Alicia Hotel Madrid
Room Mate Alicia Madrid
Room Mate Alicia Hotel
Room Mate Alicia Madrid
Room Mate Alicia Hotel Madrid
Room Mate Alicia Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location, we love plaza Santa Ana and it’s walkability. Only bad thing is that since you’re in front of the plaza it gets noisy at night, so if you’re a light sleeper get a higher floor. The hotel was great.
The locatipn is amazing. The ropm is comfortable. Our stay was marvelous. We will come back for sure. The front desk people ate polite, efficient and extremely kind. A perfect hotel close ro at least 3 metro lines (within 0.6 km).
They have a fantastic team working here, and the rooms are well laid out and comfortable. My only complaint is there is no easy way to open a window wide enough, which was a bit of an issue without air conditioning.
The rooms were so clean and very comfortable. The lady that cleaned our room I believe her name was Alejandra (she had blond hair) was so kind and left our room so well cleaned that it made me feel just like I was home. The front desk staff was also very kind and helpful! I will be staying here in two months when I go back for sure!
We really enjoyed our stay! It was too cold to use the pool on our patio but the space was still nice! Lots of seating throughout the entire unit (including the balcony)! The only issue that we encountered was a strange smell. I noticed it the first night when we went to bed (it was coming from the comforter). I finally decided that it was a dirty dog smell. I have dogs myself so was not too grossed out by it but it did tell me that they need to sanitize the laundry a little better… Staff was pleasant and the breakfast was perfect! We definitely would stay again!
The staff were lovely and gave us an early checkin when we arrived. The hotel is very centrally located near Sol station and despite being on a square was very quiet as the windows were double glazed. When we came back there was a lovely card and bottle of wine welcoming us back!
Great room, but a little awkward for 2 friends with the shower being right beside the one bed. No privacy at all. You have to be really good friends to stay in this room together.
Carol
Stayed 3 nights in Sep 2024
6/10 Okay
Dean
Oct 8, 2024
Liked: Staff & service
Disliked: Room comfort
Very very noisy on the lower door particularly on the weekend. Upper floors not so bad. Staff tried to be accommodating, but being next to a popular plaza it is unfortunately unavoidable