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Room Mate Macarena - Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena - Gran Vía

Terrace/patio
Seasonal outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Exterior
Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 19.95 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 43, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Plaza de Callao
    ‪1 min walk‬
  • Plaza de España - Princesa
    ‪2 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Emperador

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1524)
The price is $356
per night
$392 total
includes taxes & fees
Mar 20 - Mar 21
Hotel Emperador

About this property

Room Mate Macarena - Gran Vía

3-star Madrid hotel, connected to a shopping center in Madrid Centro
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Room Mate Macarena - Gran Vía offers 130 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Room Mate Macarena - Gran Vía features a seasonal outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. A poolside bar is on site where guests can unwind with a drink. This Madrid hotel also offers concierge services, a front-desk safe, and pool umbrellas. A total renovation of this property was completed in December 2019.

Room Mate Macarena - Gran Vía is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 10 to September 30
Pool access available from 10:30 AM to 6:30 PM
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Via
Room Mate Macarena - Gran Vía Hotel
Room Mate Macarena - Gran Vía Madrid
Room Mate Macarena - Gran Vía Hotel Madrid

Room Mate Macarena - Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1039 reviews
Rating 8 - Good. 206 out of 1039 reviews
Rating 6 - Okay. 45 out of 1039 reviews
Rating 4 - Poor. 5 out of 1039 reviews
Rating 2 - Terrible. 11 out of 1039 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lizmaira

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid stroll
Located at Gran Via closed to everything a tourist wishes to see with multiple transportation venues (metro, bus, etc). Breakfast was ok for a couple of days, one gets tired afterwards as it’s the same every day. Room was clean and very nice decorated, bed was way too firm for our taste. The rooftop was nice but too cold to enjoy it (November). The staff was friendly and attentive, overall a good experience.
Stayed 5 nights in Nov 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well located on Gran Via, close to lots of the main things we wanted to see in Madrid. The staff were friendly, breakfast was great with plenty of options. The rooms were clean (maybe slightly on the small side, but not too small), and ours was right next to the elevator, which we could hear most of the night when trying to sleep, so if staying here you may want to request one away from the elevator if possible.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
One of the best places I have ever stayed in. Bed was sooooooooooo comfortable, large tv staff very helpful would definitely recommend. Two things could be improved- the shower can get quite slippery and no hand rail to hold yourself and the tv needed more English speaking channels or be able to connect to Netflix etc
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 3 nights in Oct 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 8 nights in total in a city view room. It was surprisingly quiet and peaceful to sleep at night considering how busy Grand Via is. The pro of being so centrally located also makes it a bit of a con when you’re tired at the end of a busy day exploring and have to dodge waves of people coming at you to get back to your hotel. The breakfast was perfect with plenty of selection. The front desk staff are friendly and helpful. The room was large with plenty of storage. I wouldn’t want to stay here with a friend - there is zero privacy for the bathroom but was fine with a couple. Additionally, housekeeping was a bit inconsistent with time - one day they were knocking on the door just before 8am when we hadn’t left for the day, the next day they were knocking on the door at 3:30pm when we had come back for a nap to prepare for a late night. Our last day there, the didn’t restock the coffee and we had run out of hand soap which didn’t get refilled - non of the containers of toiletries were refilled during our stay of 8 nights. Overall a good stay and we will book with the Room Mate brand again, but will look for a less busy neighborhood which is more our vibe than Grand Via with its global brands and constant crowds.
Stayed 5 nights in Nov 2024

10/10 Excellent

HAGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient
Stayed 4 nights in Nov 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing m! Beautiful hotel, large room
Stayed 2 nights in Nov 2024

10/10 Excellent

alvaro n

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal excelentr desde la puerta hasta arriba. miguel angel y juan carlos inician con una coordial bienvenida.puedo recomendar el hotel. pu
Stayed 5 nights in Nov 2024

10/10 Excellent

Leslie, Katy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and spacious room! Breakfast was a good add and well worth it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gian Carlo

Stayed 4 nights in Nov 2024

10/10 Excellent

Neus, Wellesley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Excellent location in the city center. The rooftop bar has amazing views of the city. Staff is courteous and very friendly. The breakfast buffet is plentiful. the rooms are spacious and well appointed. I like the mid century modern design of the property. My go to hotel in Madrid.
Stayed 2 nights in Oct 2024

10/10 Excellent

ISP

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique set up and friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

giselle, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

JUAN GABRIEL PENAGOS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio de todo el personal, ubicacion cercana a todo, habitaciones con ventanas que bloquean el ruido y un brutal desayuno….muy recomendable para tu visita en Madrid
Stayed 1 night in Oct 2024

8/10 Good

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place ! Great views
Stayed 2 nights in Oct 2024

8/10 Good

Nectario, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's fine
Stayed 5 nights in Oct 2024

10/10 Excellent

Faviola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time visiting Madrid and this hotel was perfect for the stay for me and my husband. The rooftop is a plus. The rooms were pretty and the bed was very comfortable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lucia

Stayed 1 night in Sep 2024

10/10 Excellent

Kathye, oak park

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 3 nights in Oct 2024