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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Relax on the rooftop terrace with a panoramic view of the city, surrounded by lounge chairs and a small table.
Enjoy dining in this stylish space with tables and chairs arranged for guests, surrounded by decorative panels and columns.
Relax in this stylish room with a large bed, two nightstands, and a city view.
Enjoy panoramic views of the city skyline from this rooftop terrace, featuring comfortable seating areas and a variety of seating options.
Experience the unique blend of modern design and urban views in our reception area, featuring a curved reception desk, green wall, and expansive city views.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 43, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.4 out of 10
Exceptional
(39 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(91 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

9.6 out of 10
Exceptional
(54 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

9.4 out of 10
Exceptional
(38 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Suite (Gran Via view)

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Junior Suite (Gran Via view)

  • Sleeps 2
  • 1 King Bed

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About this property

Room Mate Macarena, Madrid Gran Vía

3-star Madrid hotel, connected to a shopping center in Madrid Centro
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Room Mate Macarena, Madrid Gran Vía features a seasonal outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. A poolside bar is on site where guests can unwind with a drink. This Madrid hotel also offers concierge services, a front-desk safe, and pool umbrellas. A total renovation of this property was completed in December 2019.

Room Mate Macarena, Madrid Gran Vía is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 10 to September 30
Pool access available from 10:30 AM to 6:30 PM
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 823 out of 1123 reviews
Rating 8 - Good. 230 out of 1123 reviews
Rating 6 - Okay. 54 out of 1123 reviews
Rating 4 - Poor. 6 out of 1123 reviews
Rating 2 - Terrible. 10 out of 1123 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was comfortable and clean, staff was amazing.
Stayed 6 nights in Apr 2025

10/10 Excellent

ISRAEL VARGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel to stay in downtown. Centric to everything! I stayed for 6 days and I never took any bus or subway, everything’s steps away from the hotel. Breakfast yummy, staff friendly and accommodating. Clean, clean and clean I highly recommend this place.
Stayed 4 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Katerina

Stayed 1 night in Apr 2025

10/10 Excellent

Erick

Stayed 7 nights in Mar 2025

10/10 Excellent

Ehud

Stayed 7 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente valor un espacio perfecto para que ellos que buscan espacios modernos con alto diseño y divertidos. Habitaciones que me quedé a pesar de qué es pequeña tiene todo lo necesario está súper bonita y bien diseñada. Nunca me había quedado en esta cadena anteriormente pero al conocerla me parece fenomenal. El desayuno está muy completo y tiene una vista súper bonita de los Techos y la montana. Al bajar estas en el centro de la Gran Vía que puedes caminar al restaurante café y tienda
Stayed 1 night in Apr 2025

10/10 Excellent

Jeannie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is in a busy area convenient to shopping and sites, it was very quiet in the room. The room was lovely, comfortable and very clean with all necessary amenities. The rooftop terrace was amazing, with a bar that served food also. The breakfast area had a terrace also with a great view and great breakfast choices. I will definitely return!
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time -again-

Visiting Madrid, and staying at Macarena must be together. Great place, conveniently located in Gran Vía, close to all touristic attractions, and very safe. Fantastic breakfast until noontime, and the reception desk and all staff are going the extra mile, always with a smile. Highly highly recommended
Stayed 8 nights in Mar 2025

8/10 Good

Stephen, Amsterdam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a roof bar and pool. Central area of Madrid with a metro station very nearby.
Stayed 7 nights in Mar 2025

6/10 Okay

Daniel, CABA

Liked: Cleanliness, staff & service
El hotel se encontraba en obras de renovación. La recepción en el piso 9, lo que lleva a subir y luego bajar al cuarto. Lo mismo en el check-out. El cuarto no tenía ninguna silla, y estaba plagado todo el espacio de apoyo, con publicidad o productos para la venta. Fue necesario removerlos para poder ubicar alguna pertenencia propia. Encontré la relación calidad precio no muy buena. No es un hotel recomendable para mi.
Stayed 1 night in Mar 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

GERARDO, Mayaguez

Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with my daughter was amazing! GREAT location and beautiful hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location cool property. Very convenient!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in upon arrival in Madrid at 8am by agreeing to upgrade to a larger room. That made all the difference for the start of my vacation! Much appreciated! The room was comfortable and the bathroom well-equipped.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I loved the hip vibe of the hotel, the swanky decor and artistic flair, the attention to details in the room amenities and the graciousness and attention of the staff. Breakfast buffet is an absolute must add-on, so glad we did that. Staff even gave us breakfast to go as we left early for our flight. Terrace bar is spectacular as well
Stayed 3 nights in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location and has one of the best showers I’ve experienced!
Stayed 3 nights in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was extremely helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nyrma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a very beautiful decoration! The staff is very kind. The breakfast was good
Stayed 2 nights in Mar 2025

8/10 Good

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities
I truly appreciate the incredibly friendly and attentive staff who made my daughter’s birthday celebration so special. Their care and consideration did not go unnoticed, and it meant a lot to us. The breakfast was a delightful experience with a wonderful variety of tasty options. However, I did find the room to be quite small, even compared to other Room Mate locations I’ve experienced. Additionally, there were renovations happening on our floor, which unfortunately made our stay a bit noisy at times. The hotel’s location in the city center is certainly vibrant, but it does come with its challenges, including large crowds and heavy traffic at all hours. On a positive note, the round-the-clock security gave us a great sense of safety throughout our stay. While I don’t think we will return here because of the room size, I sincerely hope to be able to enjoy the facilities next time we visit Madrid. Thank you again for your kindness and hospitality.
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Omayra

Stayed 1 night in Mar 2025