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Sercotel Gran Hotel Conde Duque

4.0 star property

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Photo gallery for Sercotel Gran Hotel Conde Duque

Lobby
Front of property
Serves lunch, dinner, and brunch
Basic Room | Premium bedding, down comforters, memory foam beds, minibar
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Plaza de España - Princesa
    ‪8 min walk‬
  • Gran Via
    ‪14 min walk‬
  • Lope de Vega Theatre
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪29 min drive‬

Room options

View all photos for Classic Triple Room

Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room (Exterior View)

Premium bedding, down comforters, memory foam beds, minibar

Classic Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Premium bedding, down comforters, memory foam beds, minibar

Basic Room

  • 96 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

  • 204 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Leonardo Hotel Madrid City Center

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, (1000)
The price is $102
per night
$112 total
includes taxes & fees
Feb 20 - Feb 21
Leonardo Hotel Madrid City Center

About this property

Sercotel Gran Hotel Conde Duque

4-star hotel in Chamberí
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 97 square feet (9 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Sercotel Gran Hotel Conde Duque is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Salon de te - This tapas bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 22 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (97 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1953
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 22 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 397 out of 848 reviews
Rating 8 - Good. 336 out of 848 reviews
Rating 6 - Okay. 83 out of 848 reviews
Rating 4 - Poor. 20 out of 848 reviews
Rating 2 - Terrible. 12 out of 848 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ghazal

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff, great coffee. Close to the main things by foot or taxi.
Stayed 2 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely two nights in Madrid
Staying near Alicante for a month we decided to have a short break in Madrid. This hotel was in they perfect location. We had arrived in Madrid by train into Chamartin and got the metro L1 to Bilbao, the hotel was a 5 mins walk from there. Check in was great and the reception staff really friendly and helpful. Our room was lovely and clean. The only negative was that the rooms are in no way soundproof! So if you're a light sleeper I would suggest taking some ear plugs. We didn't eat at the hotel so can't comment on the food. We covered all the main tourist attractions by foot, only using the metro to get to the main station, but the metro was very easy to use. We found a lovely place to have brunch and also a great place for tapas just 5 mins walk from the hotel - the receptionist gave us a great recommendation. All in all a fantastic stay for a great rate.
Stayed 2 nights in Sep 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Dilip

Liked: Cleanliness, staff & service
?
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

JOHN

Stayed 3 nights in Aug 2024

8/10 Good

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rayneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gregory B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and had great amenities at a reasonable price
Stayed 1 night in Jul 2024

8/10 Good

Gregory B

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

sheilagh

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe area. The was a park in front of hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great room. Staff were very kind and efficient.
Stayed 1 night in Jul 2024

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.
Stayed 2 nights in Jun 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Myat Thu

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Convenient area
Stayed 8 nights in May 2024

8/10 Good

Nancy, Richmond

Traveled with family
Liked: Cleanliness, property conditions & facilities
It's not right in the city center but there's metro nearby, but that metro has no escalator or elevator so if you have big luggage, beware you have to climb the stairs. We booked 2 rooms but was quite far apart on the same floor.
Stayed 2 nights in May 2024

10/10 Excellent

Alissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Sercotel was good. The hotel is in a very nice area and convenient to the Metro. The bathroom/shower needs to be updated, but was fine. The air conditioner worked perfectly which is important to me! And the breakfast was great -- lots of fresh fruit!
Stayed 3 nights in Apr 2024

10/10 Excellent

Sergio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and location. The only thing I would change is the availability of iron boards.
Stayed 4 nights in Apr 2024

8/10 Good

SHARBEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Muy bien en sentido general,pero deben comunicar los pormenores que toma la dirección del hotel y no comunicarlo al huésped, ejemplo desconectar el aire acondicionado, creando un aire viciado de respiración, por ahorro de energía . Es imperdonable esa acción, clientes que vienen del trópico y pasar calor para descansar. Por lo menos , conectar un ventilador
Stayed 2 nights in Apr 2024