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Sercotel Madrid Aeropuerto

4.0 star property

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Photo gallery for Sercotel Madrid Aeropuerto

Lobby
Seasonal outdoor pool
Terrace/patio
Property entrance
Classic Twin Room | Memory foam beds, minibar, in-room safe, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • IFEMA
    ‪5 min drive‬
  • Plenilunio Shopping Mall
    ‪5 min drive‬
  • Real Madrid City
    ‪9 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪6 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Memory foam beds, minibar, in-room safe, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory foam beds, minibar, in-room safe, blackout drapes

Room (Familiar)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room | Memory foam beds, minibar, in-room safe, blackout drapes

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Memory foam beds, minibar, in-room safe, blackout drapes

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Sercotel Madrid Aeropuerto

4-star Madrid hotel, connected to the convention center in Barajas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sercotel Madrid Aeropuerto features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Madrid hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Sercotel Madrid Aeropuerto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:30 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it. Great hotel
Stayed 2 nights in Dec 2024

6/10 Okay

Luis

Stayed 1 night in Dec 2024

10/10 Excellent

LaToya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel with a great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant
Really amazing suite for a reasonable price and the breakfast was incredible! Super friendly and helpful staff as well. Comfortable rooms too.
Stayed 1 night in Dec 2024

8/10 Good

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good staff, close to airport
Stayed 1 night in Dec 2024

10/10 Excellent

Yanir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful, the airport shuttle that they offer is REALLY CONVENIENT! I had an amazing time there, would recommend it anytime.
Stayed 1 night in Dec 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, property conditions & facilities
Dirty floors, dirty surfaces, 2 out of three soap dispensers are not working.
Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concevient
Convenient and walkable. Shuttle service is a plus.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel.
Nice room with a great breakfast and easy transportation to and from the airport. You will have to schedule your ride to the airport with the front desk. The shuttle leaves at certain times throughout the day.
Stayed 1 night in Nov 2024

6/10 Okay

Edgar ivan

Business traveler
Liked: Staff & service, amenities
The places was good
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó!!lo recomiendo!! Ademas queda a 3 min de la estación del metro. Tiene traslado desde el aeropuerto.
Stayed 3 nights in Nov 2024

10/10 Excellent

TCS

Stayed 1 night in Nov 2024

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La estadía estuvo muy buena
Stayed 1 night in Nov 2024

10/10 Excellent

GABRIEL BAUER

Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Shuttle driver was rude. Inside room is fine. Not many restaurants nearby.
Stayed 1 night in Nov 2024

10/10 Excellent

Anisaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jose L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good for day before traveling.
Stayed 1 night in Nov 2024

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities
A Gem! Upgraded rooms. Top of the line shower, fantastic buffet breakfast compassionate staff. A real value
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanmarie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so thoughtful especially at checkin and the airport shuttle service was wonderful. The in house restaurant was excellent as well and the room was clean and cozy.
Stayed 1 night in Nov 2024

8/10 Good

ALLAN, MELBOURNE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. The hotel restaurant is great for breakfast: dinner not so good.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Stayed 1 night in Oct 2024

10/10 Excellent

Gauri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024