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Sercotel Madrid Aeropuerto

4.0 star property

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Photo gallery for Sercotel Madrid Aeropuerto

Seasonal outdoor pool
Lobby
Front of property
Porch
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Plenilunio Shopping Mall
    ‪15 min walk‬
  • IFEMA
    ‪4 min drive‬
  • Real Madrid City
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Superior Room

Superior Room | Memory foam beds, minibar, in-room safe, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory foam beds, minibar, in-room safe, blackout drapes

Room (Familiar)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room | Memory foam beds, minibar, in-room safe, blackout drapes

Classic Room

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Memory foam beds, minibar, in-room safe, blackout drapes

Classic Twin Room

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Daily buffet breakfast (EUR 20 per person)

Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1250)
$134 nightly
The price was $141
The price is $134 total
includes taxes & fees
Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá

About this property

Sercotel Madrid Aeropuerto

4-star Madrid hotel, connected to the convention center in Barajas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sercotel Madrid Aeropuerto features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Madrid hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Sercotel Madrid Aeropuerto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1019 reviews
Rating 8 - Good. 270 out of 1019 reviews
Rating 6 - Okay. 93 out of 1019 reviews
Rating 4 - Poor. 31 out of 1019 reviews
Rating 2 - Terrible. 25 out of 1019 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Angelia Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Showers Need to be Evaluated

Unfortunately, our experience at this property was not good. After a long day of traveling and flight delays, we arrived at the hotel late in the evening. The room was clean, but the shower would not drain at all and filled up the bottom of the shower pan within seconds. After packing up our things, we were moved to a different room. In this room, we were unable to control the temperature of our room. We were told it was not an independent system and was controlled by the hotel. This meant our room was extremely warm (since they had the heater on) which caused us not to sleep well. The shower in this room was not well designed either. The glass only covered part of the shower. The water would run down the side of the shower pan and the. all over the bathroom floor while you showered. Overall, we were really disappointed in this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and dining area - no complaints!
Stayed 1 night in Mar 2025

10/10 Excellent

Jose L. Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay near Madrid airport

This hotel was a little hard to find but it was worth it because it is very close to the airport. We ended up here twice (flight cancelled), and both times were great. I'd recommend it. Very clean, comfortable bed, and great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel near airport

It is very convenient near airport, with shuttle, and very clean, convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Long check in process No coffee maker in room
Stayed 1 night in Mar 2025

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Steven Chiang-Seng

Stayed 1 night in Feb 2025

8/10 Good

SANNE

Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place!
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas, Canmore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for both the airport and transit system into the centre of Madrid.
Stayed 1 night in Jan 2025

10/10 Excellent

Matias, Wien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a quick night stop close to Barajas Airport.
Stayed 1 night in Feb 2025

6/10 Okay

Ana

Liked: Cleanliness
The property was located in a Madrid neighborhood safe there was a metro station a little of a walk Rodrigo was very helpful to our needs. Propert is very outdated
Stayed 7 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shuttle Bus Issue

The hotel provides a complimentary shuttle service to/from the airport. This is the main reason I selected this particular hotel; we were arriving late after a long day of travel. The shuttle took over 1.5 hours to pick us up. It was freezing cold and raining. It wasn’t until I called that I was told it was because there was an accident blocking the entrance. We were told to go to a different spot for pick up and after .5 hour we were picked up. The accident was certainly not their fault, but waiting that long with small children under the circumstances mentioned, was not a seamless start to our experience with this hotel. Besides that, the hotel is clean and the staff has been helpful.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Restaurant and hotel shuttle are convenient to airport. Nice hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little airport hotel & comfortable bed to break the journey. Breakfast was underwhelming but had a decent variety of options at the buffet. Free shuttle to hotel is handy - be aware the shuttle is only once an hour so can be quite a long wait if you arrive (or depart) at the wrong time.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room service was absolutely terrible. The salad was inedible, it took quite a long time, and the ordering process was quite difficult. When I tried to voice my concerns about the meal they simply tried to take my order for something else - at another charge.
Stayed 1 night in Feb 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Shirley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Stayed 1 night in Feb 2025

8/10 Good

Ciaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid airport feb 2025

Good solid airport hotel with shuttle bus.
Stayed 1 night in Feb 2025

10/10 Excellent

Selena

Excellent!
Stayed 1 night in Feb 2025

6/10 Okay

Rebecca

Stayed 1 night in Feb 2025