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SmartRental Collection Gran Vía Capital

4.0 star property
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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Reception
Rooftop terrace
Apartment, 1 Bedroom (3 people) | Living area | 45-inch flat-screen TV with digital channels, TV
Fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • 24/7 front desk
  • Air conditioning
$243
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Suite Collection

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

9.6 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

9.8 out of 10
Exceptional
(12 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(25 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

SmartRental Collection Gran Vía Capital

4-star hotel in Madrid Centro
This smoke-free hotel features an outdoor pool, a restaurant, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Madrid hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

SmartRental Collection Gran Vía Capital is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
La Catorce Restaurante & - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 682 out of 893 reviews
Rating 8 - Good. 148 out of 893 reviews
Rating 6 - Okay. 36 out of 893 reviews
Rating 4 - Poor. 16 out of 893 reviews
Rating 2 - Terrible. 11 out of 893 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Stayed 2 nights in May 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The property is really clean and in the heart of Madrid. The staff was very nice. Rooms are very convenient and spacious. I loved it and would go back for sure
Stayed 7 nights in May 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar para pasar la extasiada en Madrid
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!! Staff were helpful whenever we required. Would stay here again
Stayed 4 nights in May 2025

8/10 Good

Adva Lior

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kirti

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Shower did not drain, toilet leaked and made noise all the time, hotel hosted loud party late into the night, street noise was constant all night. Paid a premium price and was disappointed with amenities and service.
Stayed 8 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Very comfortable and great location.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great hotel. Great staff and location
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would totally stay here again! I loved the decor, the staff, the area, totally recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Having a washer, dishwasher, full frig and freezer, Nespresso & kettle plus a stove, pots& pans, dishes…etc. made this 10 day stay a breeze! Stocked up the frig at nearby grocery stores and, of course leftovers from all the marvelous restaurants so nearby! The heated pool was joyful after all the walking to nearby attractions & the room was spacious, clean and comfy.
Stayed 9 nights in May 2025

10/10 Excellent

Madeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Landmarks, shops and restaurants were walkable distance.
Stayed 6 nights in May 2025

8/10 Good

PEDRO ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jerlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The staff were very friendly and accommodating. Location is great and accessible to everything!
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Amenities
great place definitely would be staying there again
Stayed 5 nights in Jan 2025

4/10 Poor

Fayez, Miami

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
A/C was weak and they told me the handy man leaves everyday at 6pm and he can take a look in the morning. Bed had wheels on it, so it moves when you make movements in it.
Stayed 1 night in May 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a very convenient location on Gran Vía. The room was modern, spacious, and clean. Good breakfast exactly what you need. The hotel staff was the highlight of our stay, they went above and beyond to ensure we were comfortable and happy during our entire stay. Bárbara at the front desk was a total star—friendly, efficient, and incredibly helpful! A special shoutout to Javier and Marina, who were absolute gems. Thank you all! We’ll definitely be back!
Stayed 2 nights in May 2025

8/10 Good

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this place, it's with walking distance to all the attractions and restaurants Dislike the food they served in their restaurant tastes very salty
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Felix

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying and we always love the service and how they treat each person. Also the room are beautiful. If i ever take another trip, I will surely stay here.
Stayed 3 nights in Apr 2025

4/10 Poor

Joohan

Traveled with family
Disliked: Cleanliness, amenities
Good location.
Stayed 4 nights in May 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from Andrea, Barbara and Xavier at the front desk. Ismael who worked tirelessly during the overnight shift to find my airpods that were accidentally mixed up with the linens. He actually combed through the hotel’s dirty laundry to find my AirPods. I truly thought that they were lost and I was ready to buy another pair. The morning restaurant crew were also fantastic. They remembered our names, orders and special requests. I had the opportunity to meet one of the front desk managers who was equally as impressive. I cannot say enough about the staff, location and property. Every request was welcomed and accommodated with a smile and “of course, no problem”. All the information provided was so helpful and accurate. Whoever is at the helm, keep it up and appreciate your fantastic team.
Stayed 4 nights in May 2025

10/10 Excellent

Zuleka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, very central located, amazing staff
Stayed 9 nights in Apr 2025

10/10 Excellent

Abdoul karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, Excellent.. the food was amazing omg ✨️❤️🔥
Stayed 4 nights in May 2025

10/10 Excellent

Cicero Ciro, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in centric location in Madrid!
Stayed 5 nights in Apr 2025

8/10 Good

Rafic, Beirut

Traveled with group
Liked: Amenities
I totally recommend
Stayed 6 nights in Apr 2025