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SmartRental Collection Gran Vía Capital

4.0 star property

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Reception
Suite Collection 1 Bedroom (4 people) | 2 bedrooms, in-room safe, individually decorated, individually furnished
Terrace/patio
Apartment, 1 Bedroom (3 people) | Living area | 45-inch flat-screen TV with digital channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Suite Collection

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

45-inch flat-screen TV with digital channels, TV

Suite Collection 1 Bedroom (2 people)

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

  • 624 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 624 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

SmartRental Collection Gran Vía Capital

4-star hotel in Madrid Centro
This smoke-free hotel features an outdoor pool, a restaurant, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Madrid hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

SmartRental Collection Gran Vía Capital is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
La Catorce Restaurante & - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 613 out of 805 reviews
Rating 8 - Good. 133 out of 805 reviews
Rating 6 - Okay. 34 out of 805 reviews
Rating 4 - Poor. 14 out of 805 reviews
Rating 2 - Terrible. 11 out of 805 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

GUSTAVO, Pembroke Pines

Stayed 2 nights in Mar 2025

4/10 Poor

natalya

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not recommended

Not sure how this property received high ratings. The location was good and front desk staff very nice. However the property was old, the couch was uncomfortable and when it is opened it took up the whole room. Everything was old and room smelled of disinfectant
Stayed 1 night in Mar 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and made us feel so welcomed and we always felt safe coming in and out and it was in such a good location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christine

Stayed 3 nights in Mar 2025

10/10 Excellent

Elier

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We spent a weekend in Madrid. The hotel is close to everything and very spatious and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to walk around!
Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property in an excellent location within the city center
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin, Houston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place in the grand via area
Stayed 5 nights in Mar 2025

10/10 Excellent

Hillel

Stayed 4 nights in Mar 2025

10/10 Excellent

Inder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff.
Stayed 3 nights in Mar 2025

8/10 Good

Iliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 7 nights in Feb 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Traveled with family and small children
Liked: Staff & service
The hotel is cool looking but the rooms were not very clean. Hallways weren’t very clean. The staff at front desk were amazing and super friendly/helpful. The beds were cheap and not comfy. The windows were not helpful with blocking out sound, you could hear conversations outside very clearly, ALL NIGHT LONG. If someone moved something on the floor above it was very very loud. The sky bar isn’t open to the public during the week. Only Thurs-sun. Bathroom was quite small and not easy to fit in, no counter space. Not enough towel holders for a room that sleeps 6.
Stayed 3 nights in Mar 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Céntrico

La ubicación del hotel es inmejorable y el personal es muy amable. El tamaño de la habitación es demasiado pequeño para 4 personas cuando se abre el sofá cama, y este no es nada cómodo ni siquiera para que duerman los niños. Todo lo demás bien, la habitación muy limpia y con todas las comodidades.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joel, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is my go to place when in Madrid. Excellent location and great value for the price.
Stayed 2 nights in Feb 2025

8/10 Good

Family

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this place was great overall. The staff was friendly, and the facilities were clean and well-maintained. However, one downside was the noise. I could hear sounds from other rooms, and the housekeeping staff made a lot of noise in the early morning, moving furniture and cleaning. It was a bit disruptive for a restful stay. Other than that, everything else was excellent!
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrzej

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very comfortable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it!!
Stayed 1 night in Feb 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Yee

Stayed 3 nights in Feb 2025

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Gem in the Centre of Madrid

SmarRental Collection Gran Via Capital hotel is in a great location in the centre of Madrid often within a walking distance from major tourist attractions. The staff members - both at the reception and at bar/restaurant - were super friendly from the moment we arrived to our final 'adios'. Our room (a bedroom and a separate living/dining room) was very comfortable and quiet at night. We also had a fully equipped kitchen which is great for a longer stays or when travelling with children. The roof top swimming pool is an added bonus - and no doubt makes a visit to Madrid in summer months magical. I would warmly welcome this hotel for both short and long stays.
Stayed 3 nights in Jan 2025