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TOC Hostel and Suites Madrid

2.0 star property

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Photo gallery for TOC Hostel and Suites Madrid

Staircase
Lounge
Interior entrance
Soundproofing, free WiFi, bed sheets, wheelchair access
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Plaza Celenque 3-5, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪5 min walk‬

Room options

View all photos for Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for 1 bed at mixed dormitory of 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 8 people, private bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed at mixed dormitory for 4 people with private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed at mixed dormitory for 4 people with private bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 bed in shared dormitory for 4 people, exterior bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed in shared dormitory for 4 people, exterior bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed in dormitory for women, 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 8 people, private bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 bed at mixed dormitory of 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 6 people, private bathroom

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for 1 Bed in dormitory for women, 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 6 people, private bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed in shared dormitory for 6 people with exterior barthroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in shared dormitory for 6 people with exterior barthroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

TOC Hostel and Suites Madrid

Hostel in Madrid Centro
A bar/lounge, a snack bar/deli, and a microwave in a common area are available at this smoke-free hostel. WiFi in public areas is free. Other amenities include a refrigerator in a common area, concierge services, and laundry facilities.
TOC Hostel and Suites Madrid offers 55 accommodations with air conditioning. Televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hostel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Madrid hostel also offers a library, a vending machine, and an arcade/game room.

TOC Hostel and Suites Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Onsite venue - bar. Happy hour is offered.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 25 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 11 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

TOC Hostel Madrid
TOC Hostel
TOC Madrid
TOC Hostel Suites Madrid
TOC Hostel and Suites Madrid Madrid
TOC Hostel and Suites Madrid Hostel/Backpacker accommodation

TOC Hostel and Suites Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 453 out of 689 reviews
Rating 8 - Good. 174 out of 689 reviews
Rating 6 - Okay. 36 out of 689 reviews
Rating 4 - Poor. 18 out of 689 reviews
Rating 2 - Terrible. 8 out of 689 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian Thaddeus Anthony, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The whole area is walkable and numerous restaurants around the hostel. Pizza right beside the hostel. There’s a kitchen on one floor and Cafè style dining room. Automated coffee machine. Overall a good value.
Stayed 1 night in Dec 2024

10/10 Excellent

Ali, cleveland

Stayed 1 night in Nov 2024

6/10 Okay

Cristina

Liked: Cleanliness, property conditions & facilities
One thing I didn’t like, there is no air conditioning during all FALL/WINTER and they have it posted in the listing that they do have. Kind of a lie to customers. We were sweeting during 5 nights and if we opened the windows it was so noisy so thats not fair that we booked a hotel “with air” and they don’t have it. I asked for a partial refund or something and they denied. I suggest them to edit in the amenities and don’t offer air if you know you dont have!!! Be honest!
Stayed 4 nights in Nov 2024

10/10 Excellent

Frida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to stay! All around the corner
Stayed 1 night in Nov 2024

10/10 Excellent

Shaheen, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took a train from Barcelona to Madrid just for the weekend. As a solo traveler this worked out just fine. I stayed in one of the dorm rooms with 3 other strangers. I was initially nervous about this sort of arrangement but I had no issues. The first night was all females and the second night I had one other female and two males. All were nice and respectable. This isn’t a common arrangement in the US but it was like the first couple of days in college dorms. The bar was also a nice place to hang out and relax in the evenings as well. It was a super crowded weekend in Madrid which gave me a little anxiety so the hotel bar was an alternative and the bartender was friendly as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

mery, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hostel to stay in. It has everything you need for a stay in Madrid. Very central to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Everything was near, the staff is very friendly. The family room was very clean and neat.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very convenient location with great staff Customer service 10/10. Definitely a place to stay on my next trip. Hoping to stay at other locations.
Stayed 2 nights in Nov 2024

4/10 Poor

Monica

Traveled with partner
Liked: Cleanliness
Area was so noise
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
In some rooms are very noisy because there are on the street side
Stayed 4 nights in Nov 2024

10/10 Excellent

YANFENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and convenient to visit. Very friendly and helpful staff. Breakfast is decent. Hopefully they can provide more information for tourist. For example, I almost missed the guard change on Wednesday.
Stayed 3 nights in Nov 2024

8/10 Good

franci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was out of service several times and I was in the six floor….
Stayed 5 nights in Nov 2024

8/10 Good

Maria, reno

Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second TOC hostel this week. It was incredible. Huge, spacious room and separate large bathroom. Gorgeous facilities. Not like a hostel at all!
Stayed 1 night in Oct 2024

2/10 Terrible

Muharrem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first experience staying in a shared hostel room with six people. One of the people was snoring the entire time, so I couldn’t sleep. The bathrooms were also horrible and not clean. I tried to change my room, but the lobby staff said there were no other rooms available. After this experience, I will probably never stay in a hostel with four or six people again. I also got sick after leaving the hostel. As I mentioned, it was not well-maintained, and the bathrooms were in poor condition.
Stayed 2 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

DiDi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator for my heavy suitcase. Good bed. Good location to access many things & transportation. Lovely well-loved older building. Very welcoming
Stayed 4 nights in Oct 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 3 nights in Oct 2024

8/10 Good

Reynaldo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good and it is right on the center. Room was for 4 people and it was tight. The bathroom was for handicap and the water was all over the floor. We have to put towels to hold off the water from coming out of the bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 4 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Oct 2024

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona 2 Nights
Wonderful location. Clean rooms and loved the veranda.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien céntrico , limpio safe
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue más de lo que esperábamos muy bien
Stayed 2 nights in Aug 2024