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Casa de Las Artes, member of Meliá Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa de Las Artes, member of Meliá Collection

Restaurant
Front of property
Indoor pool
TV, books, video library
TV, books, video library

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
Atocha 83, Atocha, Madrid, Madrid, 28012
  • Museo Nacional Centro de Arte Reina Sofía
    6 min walk
  • Plaza de Santa Ana
    6 min walk
  • Prado Museum
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    20 min drive

Room options

View all photos for The Artist Junior Suite with Terrace Roof View

The Artist Junior Suite with Terrace Roof View | Premium bedding, desk, soundproofing, free cribs/infant beds

The Artist Junior Suite with Terrace Roof View

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, desk, soundproofing, free cribs/infant beds

Superior Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, soundproofing, free cribs/infant beds

Deluxe Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for The Fine Arts Suite with Terrace

The Fine Arts Suite with Terrace | Premium bedding, desk, soundproofing, free cribs/infant beds

The Fine Arts Suite with Terrace

  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace (The Artist)

Premium bedding, desk, soundproofing, free cribs/infant beds

Junior Suite, Terrace (The Artist)

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room | Premium bedding, desk, soundproofing, free cribs/infant beds

Superior Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Premium bedding, desk, soundproofing, free cribs/infant beds

Deluxe Room, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Extra Room City View

Premium bedding, desk, soundproofing, free cribs/infant beds

Deluxe Extra Room City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedrooms The Fine Arts Suite with Terrace (2+2)

Premium bedding, desk, soundproofing, free cribs/infant beds

Two Bedrooms The Fine Arts Suite with Terrace (2+2)

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Connected Rooms (2+2)

Premium bedding, desk, soundproofing, free cribs/infant beds

Superior Connected Rooms (2+2)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Connected Rooms

Premium bedding, desk, soundproofing, free cribs/infant beds

Superior Connected Rooms

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 Large Twin Bed OR 2 Twin Beds

View all photos for Superior Room City View

Superior Room City View | Premium bedding, desk, soundproofing, free cribs/infant beds

Superior Room City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (The Artist)

Junior Suite (The Artist) | Bathroom | Hair dryer, bathrobes, slippers, towels

Junior Suite (The Artist)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms The Fine Arts Suite with Terrace

Premium bedding, desk, soundproofing, free cribs/infant beds

Two Bedrooms The Fine Arts Suite with Terrace

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Similar properties

Pool

Barceló Torre de Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1470)
The price is $234
per night
$258 total
includes taxes & fees
Dec 11 - Dec 12
Barceló Torre de Madrid

About this property

Casa de Las Artes, member of Meliá Collection

4-star hotel in Madrid Centro
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a steam room, and coffee/tea in a common area.
Casa de Las Artes, member of Meliá Collection offers 137 air-conditioned accommodations with espresso makers and bathrobes. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Casa de Las Artes, member of Meliá Collection provides a steam room and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 816 square feet (76 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and coffee/tea in a common area.

Casa de Las Artes, member of Meliá Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Restaurante Maché - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante Maché

Things to do

  • 24-hour gym
  • Books
  • Indoor pool
  • Library
  • Steam room
  • TV in common areas
  • Video library

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 816 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Due to renovations, the cinema is not available until further notice.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 30 for children
  • Pet fee: EUR 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Casa de Las Artes, member of Meliá Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 392 out of 1019 reviews" "
Rating 8 - Good. 455 out of 1019 reviews" "
Rating 6 - Okay. 123 out of 1019 reviews" "
Rating 4 - Poor. 36 out of 1019 reviews" "
Rating 2 - Terrible. 13 out of 1019 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Home

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further.
Lovely design, beautiful building and an excellent indoor pool which was a great refuge from the summer heat. Gorgeous bar and wonderful cocktails. Really comfy beds. Kind of pricy minibar.
Stayed 2 nights in Aug 2024

6/10 Okay

yhung

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staffs bed service
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Omir

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Stayed 2 nights in Jul 2024

8/10 Good

Fernanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito, la zona más o menos, pero está caminando desde la estación de Atocha.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jake Niles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay - beautiful property and kind staff all around!
Stayed 4 nights in Jul 2024

8/10 Good

Laura

Stayed 1 night in Jul 2024

8/10 Good

VIVEK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff service they were very attentive. Property was clean.
Stayed 1 night in Jun 2024

6/10 Okay

Anna

Traveled with partner
Nice design and overall friendly and helpful staff. Our room did not get made up when we were out for the day though. We had to request it be made up and even then it took a long time for it to get done.
Stayed 2 nights in May 2024

10/10 Excellent

hiba

Stayed 2 nights in Jul 2023

6/10 Okay

Nan

Stayed 2 nights in Jul 2023

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, quiet, clean, walkable
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice as well as the hotel's staff. It is located in the middle of the historical center, walking distance to everywhere is very convenient. Also, the subway station Aston Martin is a few steps away. I had a small problem in my room but it was fixed the same day which, by the way, was Sunday. Custodial people did their job very well. The hotel offers a breakfast as an option but the breakfast is same from day to day and, for me, could be better. For example, there are many Spain sweets available just on street but nothing like this is served in the hotel. Also, the selection of hot dishes was limited though the bacon was excellent and not over roasted as in US hotels. Another issue is no parking so this hotel is for those who likes to walk. Bottom line - this is very decent place to stay, I can definitely recommend it.
Stayed 7 nights in May 2023

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great customer service . Great central location.
Stayed 2 nights in May 2023

4/10 Poor

Celine

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Convenient location and nice cleaning staff but that’s where the positives ended. I would classify this as a 3 star hotel at best. Very confusing layout inside the hotel (not accessible and would not recommend for the elderly either) and both the doorman and reception was not helpful except for one nice lady with curly brown hair whose name I can’t recall. The cleaning staff was a lot more welcoming than the reception and greeted us kindly. They also knew how to find the rooms when the doorman did not- upon arrival, the doorman led me the wrong way with me pulling 2 suitcases and then said he didn’t know where the room was and just left. Was hoping it was just an issue with one doorman but every time we entered the hotel they just stared or ignored us completely- did not understand what their purpose was as the doors were automatic and they didn’t seem to serve any security role either. The soundproofing for the rooms is extremely poor- at 3am on our last night we were woken up by a drunk man in the hallway vs next door yelling and banging around for about half an hour. It is a convenient walk to restaurants, shops, and sightseeing locations nearby but there were also many other hotels in the same area that would’ve been a better experience.

4/10 Poor

Carlos

Business traveler
Disliked: Property conditions & facilities, room comfort
Disappointing
Disappointing condition in comparison with the pictures
Stayed 3 nights in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

patrick, Maumee

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There is a doorman that seems to be more of a security person. When we first arrived he looked at us suspiciously. Other doormen as well made us feel uncomfortable. The room was large but had few amenities. Location is a short walk to Plaza Mayor which is good. The lobby looks fancy in the ads and is PK, the room looked very different/outdated.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff.
Good location, 15 mins from the train station, close to shops, bars, restaurants, etc. Room was a good size, a very clean bathroom. Breakfast was vast, lots of hot and cold options, plus options for veggies. Staff were very helpful.
Stayed 1 night in Jan 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Cesar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Rodolfo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
WARNING ON WATER TEMPERATURE
ROOM was basic at the end of an internal building. Def a 3 star hotel max. It was very clean though Major Problem: Shower went from boiling hot to freezing cold, burnt my face. It is definitely a major safety issue. Room should not be rented under said circumstances , DANGEROUS !!
Stayed 6 nights in Oct 2022

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Renovated recently, which was nice. The shower needs some work, just seemed as though the shower head itself may have been left behind during the renos. Otherwise a great hotel. Breakfast is worth having there.
Stayed 4 nights in Sep 2022

10/10 Excellent

Mirtha, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean and the service was excellent. I will recommend this hotel to my friends
Stayed 4 nights in Jul 2022