*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
BYPILLOW The Citadel features tour/ticket assistance and an elevator. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
- Front desk (limited hours)
- Tours/ticket assistance
- Total number of rooms - 10
- Wheelchair accessible – no
- Number of floors - 1
- Free WiFi
- Elevator
- Airport transportation (surcharge)
Family Friendly Amenities
- Free WiFi
- Free cribs/infant beds
Room Amenities
BYPILLOW The Citadel offers 10 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This Madrid hostal provides complimentary wireless Internet access. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Private bathroom
- Hair dryer
- Desk
- Shower only
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Policies
Payment types
Fees
Optional extras
- Late check-out fee: EUR 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa and Mastercard. Cash is not accepted.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 2:00 PM
Front desk closes daily at 10:00 PM
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Contactless check-out is available.
Hotel Names
- Citadel Pillow Hostel Madrid
- Citadel Pillow Hostel
- Citadel Pillow Madrid
- Citadel Pillow
- Citadel Pillow Hostal Madrid
- Citadel Pillow Hostal
- The Citadel by Pillow
- BYPILLOW The Citadel Hostal
- BYPILLOW The Citadel Madrid
- BYPILLOW The Citadel Hostal Madrid
Hotel Reviews
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