See all properties

Thompson Madrid, by Hyatt

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk
Daily cooked-to-order breakfast (EUR 35 per person)
Seasonal outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza de Santa Ana
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪26 min drive‬

Room options

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Studio Suite, Terrace

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 861 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (City View)

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace, Corner

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City View)

Room, 2 Twin Beds (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (City View)

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite (Penthouse)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Gran Via Madrid

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (943)
The price is $268
per night
$295 total
includes taxes & fees
Jan 25 - Jan 26
Hyatt Centric Gran Via Madrid

About this property

Thompson Madrid, by Hyatt

5-star hotel in Madrid Centro
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Thompson Madrid, by Hyatt offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Thompson Madrid, by Hyatt features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center. This Art Deco hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Thompson Madrid, by Hyatt is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Thompson Madrid, by Hyatt has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 25

Thompson Madrid, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 171 reviews" "
Rating 8 - Good. 20 out of 171 reviews" "
Rating 6 - Okay. 5 out of 171 reviews" "
Rating 4 - Poor. 2 out of 171 reviews" "
Rating 2 - Terrible. 4 out of 171 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Amazing stay, the rooms are wonderful, we slept so well. The hotel staff are all jolly and welcoming, from check in to the bar and restaurant upstairs.
Stayed 3 nights in Oct 2024

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but carpet in room under bed was filthy
Stayed 3 nights in Sep 2024

10/10 Excellent

Sion

Stayed 4 nights in Jul 2024

10/10 Excellent

Sion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction in front of the property.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shaikha

Stayed 4 nights in Sep 2024

10/10 Excellent

Rodolfo, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the Plaza del Sol.
Stayed 4 nights in Sep 2024

10/10 Excellent

Aida

Stayed 1 night in Aug 2024

8/10 Good

Luisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful terrace that was worth every penny! The room was clean with great amenities. The staff was nice, friendly and very helpful. The only thing I would change, is the ability to ask for ice without being charged a room fee.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Room was beautiful and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vishnu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were extremely helpful and friendly! Beautiful rooms and amazing restaurant! I will highly recommend this hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Arman

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a great staff. Excellent attention to details. But plaza del Carmen was a construction zone and in rough shape. Location is central and near all the touristy sites. Pool area and gym are on the small side but otherwise everything was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of where you need to see Madrid
Stayed 2 nights in Aug 2024

10/10 Excellent

Sachin

Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Ignacio

Stayed 4 nights in Aug 2024

10/10 Excellent

Carl, huntington beach

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing, from the staff to the roof pool and bar i dont have a bad word to say about this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel we’ve ever stayed at
Stayed 2 nights in Jul 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very attentive, great location!
Stayed 3 nights in Jul 2024

10/10 Excellent

Logan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Renato

Traveled with partner
Good location
Stayed 9 nights in Jun 2024

8/10 Good

Madeleine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop pool deck is amazing! The rooms are clean and modern. The staff was friendly but not enough English speakers. The location is very walkable but they should have informed people of the massive construction on the plaza where the hotel is located. It was loud, dusty and not attractive. Finally, at departure we asked reception to get us a taxi to the train station, showed them out ticket and they spoke to taxi driver (because none of them speak English) and we were taken to the wrong station (they took us to one 30 min from city when our train departed from the one in city center) and we missed our train. When we tried to call hotel for assistance, no one answers phone at front desk. This left us with bad feelings about our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve just got back home from this trip and we were delighted after staying in this property. Highlights: Easy check in, spacious room with terrace. Location is awesome. In between the two main areas of interest and Right next to plaza del Sol. Downs: our first option for the room was to has city views therefore we’ve decided for the room with a balcony but after realizing how small the balcony is we switched to go with the king bedroom with terrace. On this platform and on the official website all the (scarce) pictures mislead you into believing the terraces have city view. Only after checking in we’ve found out there are balconies with no view at all but a tall wall even though I couldn’t find a statement in the descriptions about the possibility of having terrace with no view. It felt shady. Staff training also would be appreciated as the bar man at pool bar seemed to not have much clue of what he was doing and the door man simply answered “impossible” with not much of initiative after asking for a taxi on a rainy day at check out. Eventually another guys got us a taxi. Hotel is compact yet (not super) luxurious and has a nice rooftop.
Stayed 3 nights in Jun 2024

8/10 Good

Izhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel in a good location
Nice hotel,good location,rooms are a bit small
Stayed 3 nights in Jun 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024