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UMusic Hotel Madrid

5.0 star property

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Photo gallery for UMusic Hotel Madrid

Terrace/patio
Ultimate Terrace Room | Bathroom | Separate tub and shower, rainfall showerhead, hair dryer, bathrobes
Deluxe Guestroom | Premium bedding, down comforters, minibar, in-room safe
Point of interest
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

Map
Calle de la Paz 11, Madrid, 28012
  • Puerta del Sol
    ‪2 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪27 min drive‬

Room options

View all photos for Premium Guestroom

Premium bedding, down comforters, minibar, in-room safe

Premium Guestroom

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom | Premium bedding, down comforters, minibar, in-room safe

Deluxe Guestroom

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Courtyard View

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Artist's Suite

Artist's Suite | Premium bedding, down comforters, minibar, in-room safe

Artist's Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Ultimate Room

Premium bedding, down comforters, minibar, in-room safe

Ultimate Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Premium Room, Courtyard View

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room | Premium bedding, down comforters, minibar, in-room safe

Ultimate Terrace Room

  • Sleeps 2
  • 1 King Bed

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About this property

UMusic Hotel Madrid

5-star hotel in Madrid Centro
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 323 square feet (30 square meters) include conference space. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. A total renovation of this property was completed in November 2022.

UMusic Hotel Madrid is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
El Albéniz - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta - This rooftop bar overlooks the pool and specializes in Fusion cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Albéniz
  • Rooftop Nota Alta

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 14:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults, and EUR 33 to 33 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 05
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 403 out of 535 reviews
Rating 8 - Good. 93 out of 535 reviews
Rating 6 - Okay. 26 out of 535 reviews
Rating 4 - Poor. 5 out of 535 reviews
Rating 2 - Terrible. 8 out of 535 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plan on returning! Great stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The rooms are small but clean and well-structured. It’s super close to Sol, which is amazing for any traveler. I really enjoyed my stay, and the restaurant was excellent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

10/10 Excellent

Mahdi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this hotel. Will definitely visit this place again.
Stayed 3 nights in Nov 2024

8/10 Good

Jamien

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Excellent staff. Chic room. Was noisy with street sounds and from other rooms, but I think that is to be expected in this bustling area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Exie

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd time staying at the Umusic Hotel. Actually got our same terrace room as last time and we love it!Very convenient hotel...walk right out to shopping...dining and site seeing. The staff here is A !They are so friendly and very helpful . We will be staying here on all our trips to Madrid.Again...A Staff and great hotel!
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Welcome champagne and Friendly Concierge was Wonderful. The cleaning staff was efficient and thorough. The cost of breakfast was not specified upon check-in and was over priced for the options available. We were not advised of the cost until check out. That was disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

J Jesus, charlotte

Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 3 nights in Sep 2024

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting from welcoming, staff is very friendly helpful and professional, the room is amazing super clean and neat, I would go again and stay at this hotel its close to everything in Madrid
Stayed 2 nights in Dec 2024

8/10 Good

Shari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unique & in a good location. I did not like the room. Awkward layout. TV in a location that you could not view it unless you stood near the bathroom. The bathroom was not separated from the room. Sink & tub in room. Only a partial glass door separated toilet.
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check out the music hall!

Beautiful hotel with a fantastically unique concert hall located inside. Staff were wonderful. Great location, clean rooms with comfortable beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin, Annandale

Stayed 1 night in Oct 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Soumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

R. Douglas Flodin

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No soap in room other than body wash. Every square foot of counter space taken up with stuff. No where to put our own stuff. Great location, but room too small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin Vis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very convenient location! Super clean and has all the amenities you may desire while in Madrid. Be warned that unless in a city taxi, car services will not pick up or drop off directly in front of the hotel. It was no problem for me, and although it’s a short walk to the nearest main street, this is something to be aware of if / when carrying luggage. I’d stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Iryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well appointed and clean hotel, the staff were all friendly and great. The buffet breakfast was nice and the live music and champagne were a great touch. The bread was v. strange, but you can ask a member of staff for a regular toast. The only slight downside of the room was that the bed was too small (we requested a king size but didn't receive that) and so we didn't sleep as well as we could have done. To be fair we were too tired to ask for a different room, but in retrospect we should have done. Having said all that - the hotel is stylish, super clean and in a superb location, with a theatre on-site. I would definitely recommend.
Stayed 1 night in Nov 2024