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URSO Hotel & Spa

5.0 star property
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Photo gallery for URSO Hotel & Spa

Front of property
Suite, Terrace | Terrace/patio
Front of property
Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Spanish cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Parking available
  • Bar
  • Gym

Explore the area

Map
Mejía Lequerica 8, Madrid, Madrid, 28004
  • Plaza de Colon
    ‪11 min walk‬
  • Gran Via
    ‪11 min walk‬
  • Paseo del Prado
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, desk

Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Garden View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Double or Twin Room, Garden View

Premium bedding, minibar, in-room safe, desk

Junior Double or Twin Room, Garden View

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | City view

Junior Suite, Terrace

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | Terrace/patio

Suite, Terrace

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Room

Thompson Madrid, by Hyatt

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (176)
The price is $702
per night
$772 total
includes taxes & fees
Feb 19 - Feb 20
Thompson Madrid, by Hyatt

About this property

URSO Hotel & Spa

5-star hotel in Madrid Centro
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Guests under 14 years old are not allowed in the spa.
In addition to a full-service spa, URSO Hotel & Spa features an indoor pool and a 24-hour health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. Event facilities measuring 1884 square feet (175 square meters) include a conference center. This Mediterranean hotel also offers a hot tub, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge), along with a car charging station.

URSO Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Casa Felisa - This restaurant specializes in Spanish cuisine.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (1,884 square feet of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 105.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

URSO Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 349 out of 448 reviews
Rating 8 - Good. 81 out of 448 reviews
Rating 6 - Okay. 13 out of 448 reviews
Rating 4 - Poor. 1 out of 448 reviews
Rating 2 - Terrible. 4 out of 448 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel with friendly staff. First class all the way around
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge, Miami beach

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Stayed 2 nights in Aug 2024

10/10 Excellent

Khalifa, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Olgena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, staff, room. 10/10 recommend
Stayed 5 nights in Jul 2024

8/10 Good

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Simon M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

LOICK

Stayed 4 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Rayah, Beirut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and we had a nice room everything was great
Stayed 4 nights in May 2024

10/10 Excellent

miguel r

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful property, well maintained and great service.
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Home in Madrid
My favorite place in Madrid. Excellent location, beautiful building and rooms in addition to Oustanding service, make it a five star experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sabine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Manuel Alejandro Arias

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
Stayed 4 nights in Mar 2024

10/10 Excellent

Wallace

Stayed 2 nights in Mar 2024

10/10 Excellent

Wendy, Edgewater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
Stayed 2 nights in Feb 2024

10/10 Excellent

burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great !
Stayed 1 night in Feb 2024

10/10 Excellent

JEAN-CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden 5 star gem in Madrid in the middle of one of the safest and most popular neighborhoods in the city.
Stayed 13 nights in Feb 2024

10/10 Excellent

Rotem

Stayed 2 nights in Feb 2024

10/10 Excellent

burton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed!
Stayed 1 night in Feb 2024

10/10 Excellent

Christy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in the middle of Madrid
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
Stayed 4 nights in Jan 2024

10/10 Excellent

Zdravko

Stayed 4 nights in Jan 2024