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Heritage Madurai

4.5 star property

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Photo gallery for Heritage Madurai

Exterior
Lobby sitting area
Luxury Plunge Pool Villa | Premium bedding, pillowtop beds, minibar, in-room safe
Outdoor pool, sun loungers
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Spa
  • Laundry

Explore the area

Map
11-Melakkal Main Road, Madurai, Tamil Nadu, 625016
  • ISKCON Madurai, Sri Sri Radha Mathurapati Temple
    ‪5 min drive‬
  • Kazimar Big Mosque and Maqbara
    ‪7 min drive‬
  • Meenakshi Amman Temple
    ‪7 min drive‬
  • Madurai (IXM)
    ‪34 min drive‬

Room options

View all photos for Deluxe Club Room

Deluxe Club Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Club Room

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Plunge Pool Villa

Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Plunge Pool Villa

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Club Standard Room

  • 495 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Grand Madurai by GRT Hotels

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (39)
The price is $130
per night
$155 total
includes taxes & fees
Mar 3 - Mar 4
Grand Madurai by GRT Hotels

About this property

Heritage Madurai

4.5-star Madurai hotel with 2 restaurants, connected to a shopping center
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Heritage Madurai offers 64 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmie Spa. The spa is open daily.
In addition to a full-service spa, Heritage Madurai features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, spa services, and an arcade/game room. Onsite self parking and valet parking are complimentary.

Heritage Madurai has designated areas for smoking.

A complimentary manager's reception is offered each day.
The Banyan Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.
The Coffee Shop - Overlooking the garden, this coffee shop serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.
Swig and Tee Bar - Overlooking the garden, this bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Swig and Tee Bar
  • The Banyan Restaurant
  • The Coffee Shop

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500
  • Christmas Eve (24 December) Gala Dinner per child: INR 1250 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000.00 (up to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 950 per vehicle (one-way)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Madurai
Heritage Madurai
Madurai Heritage
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritage Madurai Madurai
Heritage Madurai Hotel Madurai

Heritage Madurai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 243 reviews
Rating 8 - Good. 63 out of 243 reviews
Rating 6 - Okay. 20 out of 243 reviews
Rating 4 - Poor. 10 out of 243 reviews
Rating 2 - Terrible. 9 out of 243 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geetha

Stayed 2 nights in Oct 2024

10/10 Excellent

Ardra Manasi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Anup, CHINO HILLS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good scenic beauty and good food
Stayed 1 night in Sep 2024

10/10 Excellent

Arvind Kumar

Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Nipun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage property with lovely ambience... Everything was nice except the in room food which we ordered for dinner.
Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rohit

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It's a nice property and justifies the heritage tag. Well nestled amongst tall and old trees 🌳
Stayed 2 nights in Jul 2024

10/10 Excellent

ANAND BABU

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
Stayed 1 night in Jun 2024

8/10 Good

Thavaputhiran

Stayed 1 night in Jun 2024

6/10 Okay

Mangal Suresh

Stayed 2 nights in May 2024

10/10 Excellent

Indra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well preserved slice of Madurai history. Chic and cheerful. It’s difficult to find peaceful places like this. The staff went above and beyond.
Stayed 3 nights in May 2024

10/10 Excellent

Zvi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish Lovely swimming pool Great breakfast Peaceful
Stayed 2 nights in Feb 2024

10/10 Excellent

Ravindra

Stayed 1 night in Jan 2024

10/10 Excellent

Saurav

Stayed 1 night in Dec 2023

10/10 Excellent

Ravindra

Stayed 1 night in Dec 2023

6/10 Okay

Veeravanallur

Traveled with family
Liked: Staff & service
We expected at least a 3 star facility. This fell far short. The room was the smallest of the group. The bathroom lacked proper drainage. Shower water ran all over. The toilet sink had water stains. The cushion had coffee stains not cared for. The bathroom did not have storage space or place for toilet roll. The place needs a lot of make over. It is over priced for the value it offers. The saving grace is the nice open yards, banyon trees and the courteous dining room staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

selvin

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
relaxed
Stayed 2 nights in Nov 2023

10/10 Excellent

Elamaran, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Mahalaxmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kumara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay and friendly staff. Best in Madurai, though expensive worth the price and stay. This is my 2nd visit and will be back.
Stayed 4 nights in Sep 2023

4/10 Poor

Laura

Liked: Staff & service, amenities
Disliked: Cleanliness
I was a bit a disappointed to be honest. I wasn’t expecting the toilet and shower to be positioned outside the room, so when you need to go to the toilet or shower you are harassed by mosquitos!!! I didn’t think it was super clean, the dining room chair covers were white but visibly dirty and looked stained. The blinds in my room were not easy to operate to get natural sunlight inside. However the staff were very lovely. I would not go back, I don’t think the place deserves 5 stars. I’d give it 3 or 4 at most.
Stayed 3 nights in Sep 2023

6/10 Okay

Vipul, Santa Clara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was highly disappointed in the service we received for the price and class of property. The staff was junior and felt untrained. The restaurant staff especially was not good as almost everything seemed chaotic and unorganized. We had to ask multiple times for small things and everything was significantly delayed. It looks like they optimize for buffet and not prepared for ala carte but buffet food is mediocre at best. Room service was also not top-notch. There were several instances where simple things like tea arrived in 90 minutes. I was quite disappointed that they closed the pool at 7 p.m. It looks like a beautiful pool but we came back around 7 pm every day after sightseeing and could not use the pool. Overall a beautiful resort poorly run and managed.
Stayed 3 nights in Aug 2023

8/10 Good

ARUNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023