Along with a restaurant, this ryokan has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services, and a 24-hour front desk.
Hotel Tenbo offers 183 air-conditioned accommodations with safes and slippers. This Shibukawa ryokan provides complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the ryokan include a seasonal outdoor pool.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Dining options at the ryokan include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. 5 meeting rooms are available. This hot springs ryokan also offers a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.
Hotel Tenbo has a restaurant on site.
Room service (during limited hours) is available.
Languages
Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Food and drink
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Seasonal outdoor pool
Family friendly
Seasonal outdoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Turndown service
Business services
5 meeting rooms
Spa
In-room massages
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bathroom
Hair dryer
Shampoo
Slippers
Toilet paper
Toilet with electronic bidet
Toothbrush and toothpaste
Food and drink
Limited room service
More
Air conditioning
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.
We should mention
The seasonal pool will be open from August to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Hotel Tembo GUMMA
Tembo GUMMA
Hotel Tenbo Shibukawa
Tenbo Shibukawa
Tenbo Hotel Shibukawa
Hotel Tenbo Shibukawa
Hotel Tenbo Ryokan
Hotel Tenbo Shibukawa
Hotel Tenbo Ryokan Shibukawa
Hotel Tenbo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel’s customer service is one of the best things! Hotel staff greeted us on the arrival. Check-in was fast (less than 5 minutes). They allowed us to go to our room 40 minutes earlier than the usual time. Their English is minimal but enough to understand all requirements and regulations. The room is big and very clean. The free on-site parking is big for lots of cars. The beds are very comfortable. I love the pillows. The included dinner with the room was excellent. We enjoyed our dinner, and the foods tasted great. Mr. Yokote, our waiter, was very professional, nice, polite, welcoming, and always smiling. He explained all detailed information of our meals in English. Breakfast buffet was included in the room.
Despite it being a massive onsen complex, we didn't feel like it and the service was excellent, multiple restaurants/bars/baths, 10 minutes walk from city center which probably explains why it's cheaper than the rest of the town.