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Hotel Tenbo

3.5 star property

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Photo gallery for Hotel Tenbo

Deluxe Twin Room with Open-air bath, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets
1 bedroom, in-room safe, free WiFi, bed sheets
Japanese Western Style Room(10tatami mat and twin bed) with Open-air bath, Non Smoking | Bathroom | Hair dryer, slippers, electronic bidet, shampoo
Room (10 tatami mat, twin bed) with Hot Spring bath, 2016 Spring Renewal, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi
$182
Sep 2 - Sep 3

Explore the area

View in a map
396-20 Ikaho, Ikaho-machi, Shibukawa, Gunma, 3770195
  • Ikaho Onsen
    ‪7 min walk‬
  • Bukkohosui Temple
    ‪3 min drive‬
  • Mount Haruna
    ‪15 min drive‬

Room options

View all photos for Special Room (8 tatami mat, triple bed, living room) Non Smoking

Special Room (8 tatami mat, triple bed, living room) Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Special Room (8 tatami mat, triple bed, living room) Non Smoking

  • 883 sq ft
  • Mountain view
  • Sleeps 6
  • 3 Large Twin Beds and 3 Twin Futons

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2015 Spring Renewal, Non Smoking

Deluxe Twin Room, 2015 Spring Renewal, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Twin Room, 2015 Spring Renewal, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 439 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Room (10 tatami mat), 2015 Spring Renewal, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese Style Room (10 tatami mat), 2015 Spring Renewal, Non Smoking

  • 439 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Japanese Style Room (11.5 tatami mat), Non Smoking

Standard Japanese Style Room (11.5 tatami mat), Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Japanese Style Room (11.5 tatami mat), Non Smoking

8.0 out of 10
Very good
(1 review)
  • 445 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room, Executive Floor, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese Style Room, Executive Floor, Non Smoking

  • 2270 sq ft
  • Mountain view
  • Sleeps 7
  • 7 Twin Futons

View all photos for Taisho Modern Japanese Style Room (12 tatami mat), Non Smoking

Taisho Modern Japanese Style Room (12 tatami mat), Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Taisho Modern Japanese Style Room (12 tatami mat), Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 445 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Executive Floor, Non Smoking

Japanese Style Room, Executive Floor, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese Style Room, Executive Floor, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 602 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Taisho Modern Japanese Western Style Room, Non Smoking

Taisho Modern Japanese Western Style Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Taisho Modern Japanese Western Style Room, Non Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Premium Room, 2 Bedrooms, Non Smoking, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Premium Room, 2 Bedrooms, Non Smoking, Mountain View

  • 560 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

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About this property

Hotel Tenbo

3.5-star Shibukawa ryokan walkable to Ikaho Onsen
Along with a restaurant, this smoke-free ryokan has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services, and a 24-hour front desk.
Hotel Tenbo offers 183 air-conditioned accommodations with safes and slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the ryokan include a seasonal outdoor pool.
Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Dining options at the ryokan include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This hot springs ryokan also offers a seasonal outdoor pool, a library, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Hotel Tenbo is a smoke-free property.

Hotel Tenbo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 5 meeting rooms

Spa

  • In-room massages
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

We should mention

The seasonal pool will be open from August to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Tembo GUMMA
Tembo GUMMA
Hotel Tenbo Shibukawa
Tenbo Shibukawa
Tenbo Hotel Shibukawa
Hotel Tenbo Shibukawa
Hotel Tenbo Ryokan
Hotel Tenbo Shibukawa
Hotel Tenbo Ryokan Shibukawa

Hotel Tenbo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 309 reviews
Rating 8 - Good. 106 out of 309 reviews
Rating 6 - Okay. 36 out of 309 reviews
Rating 4 - Poor. 8 out of 309 reviews
Rating 2 - Terrible. 3 out of 309 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitsuko

Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2023

10/10 Excellent

Rocco, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Peter

Stayed 1 night in Mar 2023

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s customer service is one of the best things! Hotel staff greeted us on the arrival. Check-in was fast (less than 5 minutes). They allowed us to go to our room 40 minutes earlier than the usual time. Their English is minimal but enough to understand all requirements and regulations. The room is big and very clean. The free on-site parking is big for lots of cars. The beds are very comfortable. I love the pillows. The included dinner with the room was excellent. We enjoyed our dinner, and the foods tasted great. Mr. Yokote, our waiter, was very professional, nice, polite, welcoming, and always smiling. He explained all detailed information of our meals in English. Breakfast buffet was included in the room.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice rooms. Great onsen.
Stayed 1 night in Jul 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite it being a massive onsen complex, we didn't feel like it and the service was excellent, multiple restaurants/bars/baths, 10 minutes walk from city center which probably explains why it's cheaper than the rest of the town.
Stayed 1 night in Apr 2019

10/10 Excellent

ミキオ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
文学館良かったです。
Stayed 1 night in May 2025

8/10 Good

としあき

Traveled with family
Liked: Cleanliness, amenities
食事はバイキング形式。料は満足です。カニは不満（代替えがいいカナ）。お風呂満足です。体も温まる。
Stayed 1 night in May 2025

6/10 Okay

Etsuko

Traveled with family
Disliked: Amenities
和室に泊まりました 寝具が古そうでした
Stayed 1 night in May 2025

10/10 Excellent

Takahito, Kita-ku

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
少し古いが、カーペットがかなり良いものを使っており、部屋も広くて清潔。また、食事も美味しい。
Stayed 1 night in Apr 2025

10/10 Excellent

Masaki

Stayed 1 night in May 2025

6/10 Okay

Yoshie

大浴場までが遠い。 部屋のトイレのドアの建付けが変わっていて、開閉がきつくかなり力を入れないと締まらなかった。その際大きな音がするので気兼ねをしながら使用しました。
Stayed 1 night in May 2025

8/10 Good

KENICHI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食のビッフェはお肉は筋っぽく、カニはとても細くて食べるのに難儀します。 お風呂についてはとても良かったですし、スタッフの方々もとても丁寧に接客して下さりとても良かったです。
Stayed 1 night in May 2025

10/10 Excellent

ヨシユキ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉がとても良い，住居も快適です
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JUN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂、料理共に良かった。 朝食も最上階で眺めがよく気持ちよく過ごせた。
Stayed 1 night in May 2025

10/10 Excellent

ユウスケ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

KYOUKO

Traveled with family
Stayed 1 night in Apr 2025

8/10 Good

CHIHARU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ゆうこ

Liked: Cleanliness, staff & service, property conditions & facilities
伊香保の石段街も楽しめて良かった
Stayed 1 night in Apr 2025

4/10 Poor

JUNICHIRO

Traveled with family
Disliked: Cleanliness, staff & service
清掃が行き届いていない。前の宿泊客が残したと思われるタオルハンカチが部屋の引き出しに入ったままになっていた。シャワー室には、歯磨き粉の残骸のようなものが残っていて清潔感が足りない。宿泊途中フロントにて、支配人にその旨を伝えるように伝言したが、最後まで謝罪やコメントの類は一切なかった。対応がとても残念。
Stayed 1 night in Apr 2025

6/10 Okay

まこと

Traveled with family
料理美味しかったです
Stayed 1 night in Apr 2025

6/10 Okay

Takayuki

Disliked: Staff & service
Stayed 1 night in Apr 2025