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Pullman Magenta Shores Resort

5.0 star property

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Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Deluxe Villa, 3 Bedrooms | Living area | 44-inch LCD TV with satellite channels, TV, pay movies
3 bedrooms, in-room safe, desk, laptop workspace
Villa, 2 Bedrooms | 3 bedrooms, in-room safe, desk, laptop workspace
Superior Villa, 3 Bedrooms | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Spa

Explore the area

Map
1 Magenta Drive, Magenta Shores, NSW, 2261
  • Magenta Shores Golf Course
    ‪3 min walk‬
  • Magenta Shores Beach
    ‪10 min walk‬
  • Pelican Plaza
    ‪7 min drive‬

Room options

View all photos for Deluxe Studio, 1 Double Bed

Deluxe Studio, 1 Double Bed | 3 bedrooms, in-room safe, desk, laptop workspace

Deluxe Studio, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa, 1 Bedroom

3 bedrooms, in-room safe, desk, laptop workspace

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 2 Bedrooms

3 bedrooms, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 1292 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Villa, 3 Bedrooms

3 bedrooms, in-room safe, desk, laptop workspace

Classic Villa, 3 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 1464 sq ft
  • Sleeps 7
  • 3 Double Beds

View all photos for Studio, 1 King Bed

3 bedrooms, in-room safe, desk, laptop workspace

Studio, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 4 Bedrooms, Terrace

  • Sleeps 9
  • 2 Double Beds

View all photos for Deluxe Villa, 3 Bedrooms

3 bedrooms, in-room safe, desk, laptop workspace

Deluxe Villa, 3 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 1464 sq ft
  • Sleeps 7
  • 3 Double Beds

View all photos for Superior Villa, 3 Bedrooms

Superior Villa, 3 Bedrooms | Private kitchen | Fridge, coffee/tea maker, electric kettle

Superior Villa, 3 Bedrooms

  • 1464 sq ft
  • Sleeps 7
  • 3 Double Beds

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About this property

Pullman Magenta Shores Resort

5-star Magenta Shores hotel with private balconies
At Pullman Magenta Shores Resort, spend the day at the beach, relax by one of the hotel's 2 outdoor swimming pools, or enjoy the onsite golf course and full-service spa. Housekeeping is available on request.
Pullman Magenta Shores Resort offers 73 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 44-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Magenta Shores hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Pullman Magenta Shores Resort features a full-service spa, a golf course, and 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 3574 square feet (332 square meters) include a conference center. This luxury hotel also offers an indoor pool, a children's pool, and a fitness center. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in October 2023.

Pullman Magenta Shores Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Barretts Restaurant - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Shallows Bar - This café specializes in pizza and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 7 per day)
  • Available in some public areas: WiFi (AUD 7 per day)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Barretts Restaurant
  • Shallows Bar

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Conference center (3,574 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - October 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 44-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children for breakfast when sharing existing bedding.

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Fee for in-room wireless internet: AUD 7.00 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 7.00 per day (rates may vary)
  • Housekeeping fee: AUD 80 per day; may vary based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Quay West Magenta Shores
Quay West Resort Magenta Shores
Pullman Magenta Shores Resort
Pullman Magenta Shores
Quay West Resort Magenta Shores Hotel Magenta
Quay West Hotel Magenta
Pullman Magenta Shores Resort Hotel
Pullman Magenta Shores Resort Magenta Shores
Pullman Magenta Shores Resort Hotel Magenta Shores

Pullman Magenta Shores Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property. Room can be cleaner especially the balcony didn’t seem to be cleaned. Towel from last guest was still there.
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Jay

Traveled with partner
Liked: Amenities
Outside of the strange and disappointing customer service and mould/insect filled room, we did like the peace and quiet while we enjoyed the pools, tennis courts and golfing facilities. The hotel had a massively hands-off approach to dealing with problems and had no interest in trying to make our stay better. This is also the first time I’ve had to pay to have my room cleaned even when they call themselves a “five star hotel”. Even though we did enjoy the surrounding area and aspects of the hotel, we were left with a sour taste in our mouths by the end of it. We did truely appreciate Melissa doing everything she could to make our stay the best it could be.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katarina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was such an amazing stay, great service, facilities with outdoor and indoor pools, spa. Breakfast buffet was exceptional, great food options. Will definitely be coming back😀
Stayed 2 nights in Mar 2025

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, amenities
Friendly staff spacious comfortable apartment fele like home nice pool and gym 👍😍
Stayed 1 night in Feb 2025

6/10 Okay

Lydia

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed in a 3 bedroom villa, beds are very soft with no back support. Overall is an average expedience. Staff are helpful and we had a great time with family here :)
Stayed 2 nights in Feb 2025

2/10 Terrible

Jana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, disappointing experience. Will not be returning to Pullman Magenta Shores again. The quality and standard of the hotel has dropped drastically in every way.
Stayed 3 nights in Feb 2025

4/10 Poor

Violeta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 bedroom Villa was lovely and spacious, loved the pools and the gym was one of the best we've seen at a hotel. Buffet breakfast was good and staff were lovely. Kids had a ball!
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Stayed 4 nights in Jan 2025

2/10 Terrible

Marianne

Traveled with partner
Disliked: Staff & service
Terrible experience with checking in staff! I’ve done hour behind schedule and didn’t notify me. Then I had to deal with incredibly rude. Check in staff who were talking about me when I returned to pick up my one key!!! I left at 7am the next day and complained because I had never experienced this at this facility and I had stayed many times! Will never return. Ruined my partners birthday
Stayed 1 night in Jan 2025

8/10 Good

Naomi

Stayed 1 night in Jan 2025

10/10 Excellent

Thanh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Sang Yoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Neill

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Kouhaila, Sydney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For a family getaway it was good. Not much to do at the resort in the evenings. the one thing that I didn’t like this that they don’t have anything in the bar fridge (just a small milk for coffee) not even a bottle of water to drink. That’s the disappointment.
Stayed 2 nights in Dec 2024

6/10 Okay

Kim, Casey

Liked: Staff & service
Lovely pool and great location.
Stayed 2 nights in Nov 2024

4/10 Poor

Alyssa

Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location, short drive to the Entrance for more dining options. Being able to walk to Magenta Beach and enjoy a walk along the beach was good for a relaxing stroll, had the weather been a little better when I arrived it would have been a nice spot to sunbake & have a dip in the water. Gym was well equipped. Room a little basic but did its job as somewhere to rest and shower.
Stayed 1 night in Nov 2024

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Jodie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, tidy and had all the equipment we wanted. It was a pity the lagoon pool was closed while we were there was my only gripe.
Stayed 1 night in Nov 2024

8/10 Good

MINJUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Cody

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024