Hotel Arenas

2.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Arenas

Exterior
Front of property
Standard Double Room, Balcony, Beach View | Terrace/patio
Front of property
Standard Double Room, Balcony, Beach View

Reviews

7.8 out of 10

Good

Popular amenities

  • On private beach
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Malecón Km 2.3, Mahahual, QROO, 77976
  • Mahahual Beach
    ‪8 min walk‬
  • Mahahual Lighthouse
    ‪3 min drive‬
  • Maya Chan Beach
    ‪7 min drive‬

Room options

Standard Double Room, Balcony, Beach View

  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Arenas

Mahahual hotel walkable to Mahahual Beach
Along with a private beach, this smoke-free hotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden. Housekeeping is available on request.
Hotel Arenas offers 6 accommodations with air conditioning. Bathrooms include showers. Housekeeping is offered on request and change of towels can be requested.
Recreational amenities at the hotel include a private beach and a children's pool.
Hotel Arenas features a private beach and a children's pool. Wireless Internet access is complimentary. This beach hotel also offers tour/ticket assistance, a garden, and concierge services. Onsite uncovered self parking is complimentary.

Hotel Arenas is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Beach club
  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual

Hotel Arenas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

JORGE ARAMANDO BALTAZAR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Jan 2025

6/10 Okay

Rosa

No había agua
Stayed 1 night in Dec 2024

10/10 Excellent

Martín Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana en Mahahual
Una estancia maravillosa, atención esmerada de todo el equipo de trabajo del hotel y hacen que tu estadía en este hotel sea algo fabuloso. Todas las instalaciones de playa muy cómodas y funcionales en muy buen estado.
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece un lugar muy tranquilo y muy bien atendido servicial y con muy buenas vistas desde su habitacion
Stayed 4 nights in Nov 2024

8/10 Good

MA CELIA

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
La ubicación es algo bueno porque te ofrece privacidad en la playa pero está alejada del centro del pueblo, aunque se puede ir caminando en la noche. Es necesario que inviertan en el mantenimiento, las toallas y cortinas estaban rotas. El baño no tiene cortina y los lugares para poner toallas ya no existen. El jabón y papel de baño es de muy baja calidad. Las puertas se atoraban. Los camastros y sombras de playa están completamente descuidados. Lo único que lo hace llevadero es la ubicación frente al mar y la atención de su personal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio por parte de todo el personal fue excelente, todos muy amables y atentos, el hotel tiene buen equilibrio en cuanto a costo y lo que ofrece
Stayed 4 nights in Sep 2024

10/10 Excellent

valentin l

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Erick

Traveled with family
Liked: Cleanliness, property conditions & facilities
No me dejaron usar la alberca al otro dia despues que le agregaron quimicos y tampoco me dejaron hospedarme otro dia. Todo esto mediante los trabajadores del hotel ya que el.encargado nunca estuvo presente para dar la cara.
Stayed 1 night in Aug 2024