Along with a private beach, this smoke-free hotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden. Housekeeping is available on request.
Hotel Arenas offers 6 accommodations with air conditioning. Bathrooms include showers. Housekeeping is offered on request and change of towels can be requested.
Recreational amenities at the hotel include a private beach and a children's pool.
Hotel Arenas features a private beach and a children's pool. Wireless Internet access is complimentary. This beach hotel also offers tour/ticket assistance, a garden, and concierge services. Onsite uncovered self parking is complimentary.
Hotel Arenas is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Onsite parking includes off-street options
Things to do
Beach club
Children's pool
Family friendly
Children's pool
Conveniences
Limited-hour front desk
Guest services
Change of towels on request
Concierge services
Housekeeping (on request)
Tour and ticket assistance
Outdoors
Garden
On a private beach
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Property is also known as
Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual
Hotel Arenas Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Una estancia maravillosa, atención esmerada de todo el equipo de trabajo del hotel y hacen que tu estadía en este hotel sea algo fabuloso. Todas las instalaciones de playa muy cómodas y funcionales en muy buen estado.
Me parece un lugar muy tranquilo y muy bien atendido servicial y con muy buenas vistas desde su habitacion
Fernando
Stayed 4 nights in Nov 2024
8/10 Good
MA CELIA
Traveled with family
Nov 9, 2024
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
La ubicación es algo bueno porque te ofrece privacidad en la playa pero está alejada del centro del pueblo, aunque se puede ir caminando en la noche.
Es necesario que inviertan en el mantenimiento, las toallas y cortinas estaban rotas. El baño no tiene cortina y los lugares para poner toallas ya no existen. El jabón y papel de baño es de muy baja calidad. Las puertas se atoraban. Los camastros y sombras de playa están completamente descuidados.
Lo único que lo hace llevadero es la ubicación frente al mar y la atención de su personal.
No me dejaron usar la alberca al otro dia despues que le agregaron quimicos y tampoco me dejaron hospedarme otro dia. Todo esto mediante los trabajadores del hotel ya que el.encargado nunca estuvo presente para dar la cara.