8/10 Good
REX
Traveled with partner
Oct 11, 2024
I slipped whilst taking shower in the bath. There was no mat provided.
On checking with the front reservations, I was informed that there was a shower mat in the cupboard in the bathroom. On checking I did not find a mat and informed the front Staff member. I did not receive a reply. As a result of my fall, I later found extensive bruising on my right upper thigh. I had left the Hotel by this time. The heating system was not working in the room. Informed staff who stated that it would be fixed. It was not fixed upon leaving.
REX
Stayed 2 nights in Sep 2024