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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

A dining area with a view of a stone bridge over water.
A large white building with multiple stories and a prominent tower, situated by a river with a bridge and a small boat dock.
A hotel room with a large bed, two armchairs, a small table, and a view of the city through large windows.
A reception area with a wooden desk, a vase of flowers, a computer, and a seating area with patterned chairs.
A hotel lobby with a geometric patterned wall, a reception desk, a seating area, and framed artwork on the walls.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
The current price is $90
includes taxes & fees
Aug 17 - Aug 18

Explore the area

View in a map
The Bridge, Maidenhead, England, SL6 8DW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, River Thames
    ‪1 min walk‬
  • Place, Maidenhead Railway Bridge (Maidenhead Viaduct)
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a mirror, a chair, a bedside table with a lamp, and a wall-mounted TV.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

A hotel room with a bed, a desk with drawers, a chair, an air conditioner, a window with curtains, and a framed picture on the wall.

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two armchairs, a small table, and a view of the city through large windows.

Executive Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

1 Single Bed, Non-Smoking, Cozy Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

3-star Maidenhead hotel steps from River Thames
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
Thames Riviera Hotel, Sure Hotel Collection by Best Western offers 52 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Maidenhead hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Maidenhead hotel also offers a terrace, room service (during limited hours), and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thames Riviera Hotel, Sure Hotel Collection by Best Western is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
The Blue River Cafe - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 156 out of 643 reviews
Rating 8 - Good. 248 out of 643 reviews
Rating 6 - Okay. 142 out of 643 reviews
Rating 4 - Poor. 64 out of 643 reviews
Rating 2 - Terrible. 33 out of 643 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent and rooms comfortable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit since February, staff are superb, can’t do enough for you. Perfect base to visit Windsor from, will definitely return again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities
Good parking spaces, very easy check in,good rooms and very polite staff 👍
Stayed 1 night in Feb 2026
Verified review

8/10 Good

JeanNoël

Liked: Cleanliness, staff & service, amenities
Friendly approachable staff, room was tidy, tbf overall external appearance needs a touch up, but the service and room were nice, tidy, and no issues.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant night, room was very clean and bed was comfortable. Parking was OK but note there is a £6.00 charge. Breakfast was fresh and tasty. Would stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Philip

Absolutely fit for our purpose. One mistake in the restaurant was quickly corrected. Staff were excellent and the manager friendly and accommodating.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was small because of the price, but it smell of cigarette smoke and sewage.but the bathroom was clean and all standard toiletries were supplied.The £10 a night charge was ridiculously
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy and secure. Room very clean and comfortable. Excellent bar and riverside restaurant. Staff were amazingly helpful especially Shreya, Paul and Mo who went above and beyond. Definitely hope to come back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a meal in the restaurant one evening and it was good. The staff were very pleasant. The room was spacious and clean modern en suite. Only downside was the bathroom extractor wasn’t working and it looked like some maintenance was ongoing because we could see up into the void above and our headboard could have done with a deep clean. Saying that, my daughter’s room was great. The hotel is in a fantastic location on the river, with a circular walk which crosses over a little footbridge and all within 15-20 minutes drive from Windsor.
View across the Thames to the hotel
Rooms have a small balcony
View from the balcony
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service
I stayed in a cheap room, not very nice, but the staff are great,restaurant food is really good.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, amenities
Room 203 has damp on the wall and smells of damp. Outside the windows are the hotel air conditioning units so the room has constant noise. The walls are also very thin so you can easily hear other guests. The room is a good size though. The mattress needs to be replaced and a tv remote provide. The room was clean. The staff are friendly and the breakfast was very good. The view from the restaurant was stunning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking handy - Staff very good and efficient, especially Paul very friendly, and appeared to be doing everything and with a smile. Fab river view, nice bath and actually had aircon. Only gripe the safe didn't work.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jo

Liked: Cleanliness, staff & service
Staff were so lovely . hotel is “a bit OLD and decor tired but It was clean
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Suited me well for a quick overnight stop
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff, spacious room, nice bed, cute balcony.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

Short stay

We stayed one night only, all good, friendly staff and very clean.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was pleasant, large room, and Paul who was looking after us whilst having breakfast in the Dining area was very friendly and professional. I would definitely stay again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and evening meal service by Shriya. Nice view out ot the window of our bedroom and for breakfast/evening meal of the river.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Estefanía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Ben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was a room for a travelling worker. The best bit was the food in the evening, very tasty.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy room next to large air conditioning units
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Claire

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

wesley shannon

Liked: Cleanliness, staff & service
We enjoyed our 10 day stay. The food was good and the room was clean. It is a modest property but was what we needed for our Maidenhead stay.
Stayed 8 nights in Apr 2025