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Uno Hotel Thames

3.0 star property

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Photo gallery for Uno Hotel Thames

Front of property - evening/night
Breakfast area
Exterior
Interior entrance
1 bedroom, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Ray Mead Road, Maidenhead, England, SL68NR
  • Thames Path
    ‪1 min walk‬
  • Maidenhead Railway Bridge (Maidenhead Viaduct)
    ‪9 min walk‬
  • Bray Marina
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

1 bedroom, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Double Room, River View

Executive Double Room, River View | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Room, River View

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Thames Riviera Hotel, Sure Hotel Collection by Best Western

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.6 out of 5, Good, (502)
The price is $89
per night
$106 total
includes taxes & fees
Feb 26 - Feb 27
Thames Riviera Hotel, Sure Hotel Collection by Best Western

About this property

Uno Hotel Thames

3-star Maidenhead hotel steps from Thames River
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Uno Hotel Thames offers 35 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Maidenhead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Maidenhead hotel also offers a terrace, multilingual staff, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Uno Hotel Thames is a smoke-free property.

The Trevi Italian Restaur - This restaurant specializes in Italian cuisine and serves lunch and dinner.
The River Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The River Bar
  • The Trevi Italian Restaur

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 15.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Thames
Thames Hotel
Thames Hotel Maidenhead
Thames Maidenhead
The Thames Hotel
Uno Hotel Thames Hotel
Uno Hotel Thames Maidenhead
Uno Hotel Thames Hotel Maidenhead

Uno Hotel Thames Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 849 reviews
Rating 8 - Good. 342 out of 849 reviews
Rating 6 - Okay. 183 out of 849 reviews
Rating 4 - Poor. 81 out of 849 reviews
Rating 2 - Terrible. 44 out of 849 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Staff & service
Friendly and great location with easy parking. Room was clean although a little dated, but as they seem to be renovating sure this will change. A shame lots of hotel is closed for renovations and not mentioned when booking, however the great view, clean and spacious room and ease of stay means I would happily stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Traveled with group
Disliked: Amenities, property conditions & facilities
The hotel is very basic and is currently being refurbished. There are no dining facilities. The heating wouldn't work in our twin room so we were moved to a family room when I complained. We stayed here as we were walking the Thames path and it's in a great position for that. So hopefully when it's finished it will welcome other walkers.
Stayed 1 night in Nov 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel has a very rich history and shows its age. It was under major renovations November, 2024. The staff was awesome and the hotel is very clean. There is no elevator and since the lower level is under construction it requires carrying luggage upstairs. There is a secured parking lot at the hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

CHRISTOPHER

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy decor in room, TV and heating didn't work, hotel corridors filthy otherwise the room was fine!
Stayed 1 night in Nov 2024

2/10 Terrible

Annette

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property shouldn't be open. It's a building site. The communal areas are dirty, half of it is closed, the other half should be. It's freezing cold, the staff have no idea and the manager is a liberty taker. DO NOT STAY HERE. We found another hotel to stay in (The Thames Riviera Hotel just down the road - so much nicer) and I am now fighting to get my money refunded for the Uno Thames Hotel. Shocking.
Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a four star hotel.
On arrival of the hotel we noticed the restaurant was closed for renovation, only to then find out the entire 1st floor was also under renovation. We stayed in a suite 209/211. The room we stayed in has wallpaper peeling off the walls, carpet was dirty, bathroom has black mould on the tiles all around the shower and the shower curtain was stained and disgusting. A toilet bush was leaning up againt the wall with no cover. Renovation work was on going until 8.30pm, which kept my 5 year old away. We were then woken at 6am by people talking above the room. I understand the building was built in the late 1800s but the siund was as though someone was shouting outside the door. The hotel smelt like a mix of building dust and curry. The two member of staff i spoke to were polite, bedding was clean and the carpark being included in the price are the only positives from this stay over. Photos show the state of the room.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dont bother, youll regret it
We stayed here for a wedding for 2 nights unfortunately we were charged a 2nd time for our stay for 2 rooms / 2 nights and as we could not connect to the WIFI at first we had no choice but to pay but after a short while we demanded a refund after showing proof of payment in the APP. We were also told there was a flood on the first floor which meant that the communal areas were covered in building dust / debris on the carpets. After reviewing previous reviews it seems they're having upgrade works done and not a first floor leak! The restaurant was not open for business and the breakfast was served in the bar and was as basic as it gets however the cheese and ham was not covered in anyway to prevent cross contamination. We spoke to a helpful young lady called Lily who was happy to help with our queries. On checking out part of our party in a 2nd room were told to pay an additional £25 and felt very anxious as they couldn't leave as the booking was in my name. No explanation was given for the charge which after several minutes was all of a sudden dismissed. The double rooms are tiny, beds way too soft,shower is a trickle at best and a sewer smell in the bathroom. Although we thought it was good value for money at the time we wouldnt stay again for free.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Business traveler
Liked: Staff & service
I stayed for a week on business. The room was clean and the bed was comfortable. Decor and fixtures are dated however, the hotel is currently being refurbished and hopefully these will be improved. The noise from other guest rooms were an issue but if you're looking for a cheap and cheerful hotel you can't really go wrong. Parking was also free with plenty of available spaces
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
An aging building looking a little sad and neglected Bed was comfortable enough but the furnishings quite basic.
Stayed 1 night in Jul 2024

2/10 Terrible

Rodney

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They are undergoing major renovations in the hotel. This was not mentioned on the website. The hotel was dirty from the on going construction & the noise was very evident from our room. Construction continued into the evenings as well. I would not recommend this hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Caroline

Traveled with partner
Disliked: Property conditions & facilities
This hotel is greatly in need of renovation. It feels old and in some areas looks shabby. New owners no doubt intend to transform it. The location is beautiful. Literally across the road is the river at Maidenhead Riverside. It has its own car park and 3 mins drive or 15 mins walk to Boulters Lock restaurant which is well worth a visit.
Stayed 3 nights in Aug 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating!
On arrival at the hotel we could hear loud banging. It turned out to be a room renovation taking place so it wasn’t exactly relaxing. This continued until around 5pm. The room we were assigned had a terrible smell, like a rat had died in there. We were given another room which was better. However, the extractor fan in the bathroom didn’t work, the curtains were hanging off the rail, and the light in the bathroom kept flashing on and off. The room definitely needed updating. The carpet seemed quite dirty; I didn’t even like walking on it. The bed was falling apart. Definitely wouldn’t recommend and wouldn’t stay there again. The staff were friendly and helpful, and we were given a complimentary continental breakfast due to the issues we had experienced.
Stayed 1 night in Sep 2024

6/10 Okay

BLAIR

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The hotel looks nice from outside, on closer inspection does reveals some tired exterior (like others I suppose). Entrance lobby is nice enough & clean & Receptionist was cheery & friendly. I had a twin room & staying for one night, as here for the weekend & just looking for a nice comfortable sleep (which I got). Firstly I should say that this met my purpose. Not too expensive but for the money I have stayed in better. Corridors, room doors & room itself was dated & could do with a refresh/upgrade but generally was clean. Part of curtains hanging off track. Carpets in hotel seemed to have some threadbare bits at tread edges. I did notice some other rooms were having work done so maybe that is happening over time - although was a bit noisy (thin walls) & another guest did complain after 5pm that work was still going on but wasn't for too much longer. Shower not the most powerful but hot enough. Refreshments & toiletries provided & clean towels. Beds comfy enough & were clean, decent mattress. Pillows a little thin for my liking. No air conditioning but we did have a fan provided & it wasn't too noisy. Surrounding area seemed nice enough (next to the Thames). View from room wasn't great but that wasn't what I was there for. Decent enough TV but live channels for some reason didn't work (except ITV ones)...free wifi so was able to use the SMART features to get some TV. All in all it was a decent enough stay & I'd possibly stay again if it got that refresh it needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Great location right next to the river Thames. The hotel is easy to find with good sized car park at the back. Well connected to main roads into/out of London and close to Heathrow airport. The access to the Thames path is right outside the hotel so good place to visit if you like walking along the riverbank.
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service
Fab location next to the river Thames. Really convenient as its well connected to main roads and routes near London, M25 and Heathrow airport.
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked a very basic room as was at an event nearby and just needed a bed for the night. Room was very basic and dated - curtains were hanging off the rail etc. but it was very clean in the room and bathroom. The big plus was the amazing view of the River Thames so I may well book again if I'm in that area but don't expect frills! And the road was quiet during the night.
Stayed 1 night in Sep 2024

8/10 Good

Sheila

Traveled with family
Liked: Staff & service
Adequate
The Hotel did not give a good first impression reception was dim it is obviously in need of improvement but the room was clean and the staff were pleasant.The taps in the bathroom were very hard to turn on and there was no soap although there was shower gel and shampoo.The room was serviced OK and the apple along with biscuits was a nice touch.In a perfect position by the Thames.
Stayed 2 nights in Sep 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities
This property is in need of refurbishing but is comfortable otherwise. The staff, particularly Shweta, are very helpful. Parking is excellent. Beds are comfortable. Short walk to Maidenhead shops.
Stayed 3 nights in Aug 2024

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely experience,
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, convenient, smart place and very good staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I have breakfast a lady who is Shweta was talking care of my breakfast.She was very friendly and kind. I appreciate it. Thank you
Stayed 1 night in Aug 2024