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Grange Moor Hotel

3.0 star property

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Restaurant
Family Room | Individually decorated, desk, iron/ironing board, free WiFi
Dining
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
St Michaels Road, Maidstone, England, ME16 8BS
  • Mote Park
    ‪4 min drive‬
  • Kent Life
    ‪5 min drive‬
  • Leeds Castle
    ‪14 min drive‬
  • London (LGW-Gatwick)
    ‪45 min drive‬

Room options

View all photos for Double Room

Double Room | Individually decorated, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Individually decorated, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Individually decorated, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Exclusive Double Room, 1 Bedroom

Individually decorated, desk, iron/ironing board, free WiFi

Exclusive Double Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Individually decorated, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Grange Moor Hotel

3-star Maidstone hotel close to Mote Park
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk, and express check-in.
Grange Moor Hotel offers 50 accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include bathtubs or showers. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Grange Moor Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 9:30 AM.
Grange Moor Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Croatian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 7 private bathrooms
  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grange Moor
Grange Moor Hotel
Grange Moor Hotel Maidstone
Grange Moor Maidstone
Moor Grange
Moor Hotel
Grange Moor Hotel Maidstone, Kent
Grange Moor Hotel Maidstone
Grange Moor Hotel Hotel
Grange Moor Hotel Maidstone
Grange Moor Hotel Hotel Maidstone

Grange Moor Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 78 out of 358 reviews
Rating 8 - Good. 136 out of 358 reviews
Rating 6 - Okay. 81 out of 358 reviews
Rating 4 - Poor. 42 out of 358 reviews
Rating 2 - Terrible. 21 out of 358 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff for the start Clean room Comfortable bed
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

6/10 Okay

Tracy

Disliked: Property conditions & facilities
Very tried hotel
Room was very basic and tried, lots of stairs , which was not said in advertising , very limited dining , only 2 starters and 5 main meals to choose from .
Stayed 1 night in Dec 2024

4/10 Poor

Darran

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Ignorant staff
Electronic key did not work every day
Stayed 6 nights in Nov 2024

8/10 Good

Kevin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed in room 11. Riddled with bugs!! Bitten all over. I nearly lost a finger with the swelling. Had to get ring cutoff. Hotel not bothered to even contact me. They really don't care. I will never stay there again! You have been warned!!
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Stephen, Hope Under Dinmore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was tired and outside was not very well kept. Also post code took me to a place down the road which was empty but had the Hotels name on it
Stayed 1 night in Oct 2024

10/10 Excellent

Hazel

Stayed 2 nights in Sep 2024

2/10 Terrible

L

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We where over the road at their 'other building' which is not staffed and given a front door key. The toilet was blocked, window latches broken and handles on side and bin in bathroom left full. I complained and the staff member was lovely and changed our room. The new room was cleaner but a double mattress on a kingsize bed frame and the room was dusty and had light fittings missing. Not a pleasant stay and would not return. Only saving grace was the staff.
Stayed 1 night in Sep 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
We used this hotel as a basis for our attendance at a wedding nearby. The bedroom and bathroom were very clean and the bed was very comfortable. I was slightly disappointed by the wonky window in the bathroom, which required brute strength to close. for a 3-star hotel, it was basic but still a good place to lay our heads and the staff was very friendly and helpful
Stayed 1 night in Sep 2024

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and efficient
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Shower didn’t work in the room, mould on bathroom ceiling and in shower, bed mattress cheap, thin and uncomfortable. Convenient location for where I needed to be but next time I’d stay in the travelodge. £6 a pint in the hotel bar was a good price though
Stayed 1 night in Aug 2024

4/10 Poor

James

Stayed 1 night in Aug 2024

8/10 Good

John

Friendly staff. The property is becoming a little tired from the one I used 15 years ago, but still adequate.
Stayed 2 nights in Aug 2024

8/10 Good

Dean

Business traveler
Liked: Staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Karen

Average hotel
Well first when I arrived the key woudnt work to open the room then I was taken to another room but it hadent been cleaned booked a double room but ended up having a twin not good enough really but overall not a bad stay
Stayed 1 night in Aug 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is undergoing a refurbishment and was evident with some works going on. Whilst facilities are 'tired' it all worked and will only get better. Staff are friendly and helpful and worked hard to ensure everything you needed was done efficiently. Compared to other properties in this price bracket, it had that personal touch and friendliness that made up for hotel needing a refresh, would stay again, especially after refurbishment completed. No EV charger here or nearby, useful but not vital.
Stayed 2 nights in Aug 2024

8/10 Good

bunmi

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my only issue is the lack of Lifts and a air conditioner but this is England full stop would love to come again or recommend to friends
Stayed 2 nights in Aug 2024

6/10 Okay

David

Disliked: Property conditions & facilities
Poor quality tired pub/hotel in need of refurbishment. Dingy room with view of airshaft & permanent running water feature (overflow constantly running down room window). Dining room not ready for breakfast service, could not help ourselvs to tea/coffee, cereals or fruit juice as non set out. 1 member of staff trying to do everything with not much sucess. Bathroom door broken & unable to close, toilet seat broken/insecure & exit from (fir exit route) room blocked by "put you up bed" left on corridor.Not worth the money.
Bed in corridor
Broken bathroom door(1)
Broken bathroom door (2)
Loose toilet seat
Stayed 2 nights in Jul 2024

2/10 Terrible

hilda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kylie

Stayed 2 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay!
Only stayed for one night as we were only in the city for 1 night but room was clean, all amenities worked & did the job for crashing there for 1 night. Nice bar area too which is always a bonus when you like a drink.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were difficult to find and not helpful. Sat for 15 minutes in bar area with no service and finally left. Carpets and floors were absolutely filthy. The outside sitting area was full of cigarette butts and trash. Incredibly overpriced for what it was.
Stayed 1 night in Jul 2024