See all properties

Mercure Maidstone Great Danes Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, sun loungers
Daily English breakfast (GBP 17.95 per person)
Property grounds
Breakfast, lunch and dinner served
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
$85
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Hollingbourne, Maidstone, England, ME17 1RE
  • Place, Leeds Castle
    ‪3 min drive‬
  • Place, Mote Park
    ‪5 min drive‬
  • Place, Kent Life
    ‪7 min drive‬
  • Airport, London (LCY-London City)
    ‪52 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 1 Double Bed

7.0 out of 10
Good
(37 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

7.8 out of 10
Good
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
ORIDA Maidstone Hotel
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,143 reviews
ORIDA Maidstone Hotel

About this property

Mercure Maidstone Great Danes Hotel

4-star Maidstone hotel close to Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Mercure Maidstone Great Danes Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include conference space. This eco-certified hotel also offers a sauna, spa services, and a terrace. Complimentary self parking is available on site.

Mercure Maidstone Great Danes Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
Arts - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 268 out of 1010 reviews
Rating 8 - Good. 392 out of 1010 reviews
Rating 6 - Okay. 186 out of 1010 reviews
Rating 4 - Poor. 94 out of 1010 reviews
Rating 2 - Terrible. 70 out of 1010 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Home

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are excellent. Very professional and helpful. Cleanliness is A1. Breakfast is very good with a good range in choice from full English to fruit and yogurt. With the freak UK weather air con is a must. But fully understand for the 4 days a year we get excessive weather it’s probably not worth the cost. But that said it’s a nice hotel with great Staff
Stayed 2 nights in Jul 2025

6/10 Okay

Shukkoor

Stayed 1 night in Jul 2025

2/10 Terrible

jeffrey

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Do not book this hotel

It’s a filthy old tired hotel and ultra expensive , staff are unhappy in the jobs and rude ! EVERYTHING IS TOO MUCH TROUBLE ! And the duty manager needs a intensive customer care course
Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Taya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but no hot water

Was a really nice room and really great staff, breakfast was brilliant. just would’ve been nice to know that the hot water wasn’t working. It wasn’t just in my room either as we had friends in another room and their hot water wasn’t working either.
Stayed 1 night in Jul 2025

6/10 Okay

David, Hounslow West

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms had no aircon so in hot weather room was unbearable
Stayed 1 night in Jun 2025

8/10 Good

Donna

Liked: Staff & service

Would stay again

Room was hot breakfast was lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were all excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Business traveler
Liked: Amenities
Have stayed a number of times now. Staff excellent. Some parts dated but is clean.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Julian

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A very tired hotel which with some investment could be lovely again. Leisure club a great addition but again desperately needs a refurb. Also closing the jakuzzi for cleaning on a busy sunday morning is not the best time.
Stayed 1 night in May 2025

8/10 Good

Sara

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
But faded but good location and incredibly helpful staff, especially Steve on Reception.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel. Good size rooms. Great lobby area with lots to do
Stayed 1 night in Jun 2025

10/10 Excellent

Byron

Stayed 1 night in Jun 2025

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities
Dated buildings but fine. No air con and a bit noisy with windows open, but our family room was big and comfortable. Staff were excellent, especially Steve who checked us in and looked after us really well.
Stayed 2 nights in Jun 2025

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, room comfort
If it weren't for the staff, this would be a typical run-of-the-mill conference hotel. However, the staff are outstanding - I stay in hotels at least twice a week, and the reception experience from Steve was the best and friendliest I've ever had. Throughout the rest of my day, from breakfast, through to the events team I noticed such care and passion from the team, with many people pro-actively spotting when guests needed help or guidance. Really world-class service, thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Mr. Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a night begore visiting Leeds Castle (literally next door). Room was clean and lovely view. But the only thing I would say is the room needs more sockets. None by the bed to charge phone, and I had to put the kettle and tea tray, together with the seperate coffee machine, all on the dressing table, as no plugs anywhere else to plug into. So was constantly plugging / unplugging hair straightners, lamp, kettle, coffee machine and phones. But other than that small problem, I would recommend the hotel and stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were excellent particularlySteve on reception, hotel is dated and needs renovation. Poor phone signal, only 2 pillows, no coat hangers, broken safe, had to ask for ironing board andiron, tv had a green line down centre.
Stayed 3 nights in Jun 2025

2/10 Terrible

Wayne

Business traveler
Disliked: Cleanliness, property conditions & facilities
My room was unclean upon arrival- as the hotel was full I have to accept it!
Stayed 1 night in Jun 2025

6/10 Okay

Kingsley

Liked: Room comfort
I was turned away from using the swimming pools at 19:00 with my partner,that I found so distasteful for a great Hotel like this
Stayed 1 night in May 2025

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service in restaurant. Never actually ate there as in quiet place with less than 5 tables in use felt invisible. Other patrons who arrived after us were served first. Also immediately canceled 2nd night we had just booked. In Room 102 could hear Terrible noises like a door moving on squeaky rollers all night. Fan didn't work in bathroom. Generally very tired decor in hotel. Only one spoon on amenity tray, very few tea bags and one pack of biscuits. On the plus side it was a nice king size bed. Certainly didn't merit star racing. I have never given such a negative review on a property. So disappointed as it has the potential to be really nice.
Stayed 1 night in May 2025