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Mercure Maidstone Great Danes Hotel

4.0 star property

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Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, sun loungers
Exterior
Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Breakfast, lunch and dinner served
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$95
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
Hollingbourne, Maidstone, England, ME17 1RE
  • Place, Leeds Castle
    ‪4 min drive‬
  • Place, Mote Park
    ‪7 min drive‬
  • Place, Kent Life
    ‪9 min drive‬
  • Airport, London (LCY-London City)
    ‪62 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

7.2 out of 10
Good
(41 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

7.8 out of 10
Good
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Maidstone Great Danes Hotel

4-star Maidstone hotel close to Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Mercure Maidstone Great Danes Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and a terrace. Complimentary self parking is available on site.

Mercure Maidstone Great Danes Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
Arts - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 272 out of 1002 reviews
Rating 8 - Good. 388 out of 1002 reviews
Rating 6 - Okay. 182 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

JASON

Business traveler
Disliked: Amenities, property conditions & facilities
Basic and dated
Stayed 2 nights in Oct 2025

8/10 Good

George

Stayed 1 night in Sep 2025

10/10 Excellent

Deinma

Stayed 1 night in Oct 2025

2/10 Terrible

Danial

Business traveler
Disliked: Staff & service, property conditions & facilities
Extremely rude staff in reception.
Stayed 1 night in Oct 2025

8/10 Good

John, Struan, Isle of Skye

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The trek to our room was bad. We took the lift. Good. Then....we had to transverse a long corridor, then through anothher door, up a short flight of stairs, then another corridor! Maybe invest in another lift? Breakfast was Excellent - and plentiful. Our room was very nice. Breakfast staff were good.
Stayed 1 night in Sep 2025

8/10 Good

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities: Coffee maker, kettle and initial supplies for beverages good..mini fridge and safe very useful. Cleanliness of room and bathroom excellent.. bathroom supplies ( soaps, shampoo etc. excellent). Hot water perhaps too hot.. difficulty setting safe shower temperature. Breakfast buffet very good variety of continental, fresh fruit and full english style cooked ingredients. Bar/ Restaurant a little understaffed when very busy with coach parties.. our 2nd evening dinner marred by undercooked vegetables.. returned to kitchen but came back much the same.. the accompanying Salmon was very good however, as was the Fish and chips. We will return..
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facilities and the staff were really friendly and accommodating for my friends hen do.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 216

The only let down and its a very minor one in the room me and my girl friend was in unless you bring your own usb plug there was no usb socket in the plug points in the room but like i say that was to me a very minor point
Stayed 1 night in Sep 2025

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable everything we needed
Stayed 1 night in Sep 2025

8/10 Good

Gurdev

Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Traveled with group
Liked: Staff & service

Very late check in , which was not my fault

Room was very late , to be ready for me , would have been nice to have offered some sort of compensation or something to make up for it , says that they was busy , ( wedding on last night ) it’s not my fault , bathroom small , room was tried , think I had the worst view, over looking the roft tops , staff was nice , breakfast was ok
Stayed 1 night in Sep 2025

4/10 Poor

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stock in rhe bar was awful, ran out of so much stuff, no tonic, no Southern Comfort, 1 bottle of Pinot Grigio. Menu choice is shocking. Like a pub menu. Only thing I fancied on the menu eas fish and chips, they didn't have it. So had the Aberdeen Angus burger. It was awful, only ate half, my nephew didn't eat his at all after 1 mouthful. One of the party had salmon but couldn't eat the broccoli as it was so hard. Sanitary bin in ladies was overflowing which is a bio hazard. Carpet in dining room had loads of stains. Settee had a hole in the material exposing the foam which is a fire hazard. We have been coming here every year for 8 years and it has gone so downhill. Will not be staying again.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

8/10 Good

David

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jennie

Traveled with family and small children
Liked: Amenities
We had a very nice overnight stay. We would return .
Stayed 1 night in Aug 2025

8/10 Good

Roy

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor show

Room tiny and my food (gammon steak),was just thickish bacon. It took 50 minutes to arrive with other tables (4) served before us when in after us. Staff were unhelpful.
Stayed 1 night in Aug 2025

8/10 Good

Diran, Liverpool

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went over and above what one normally expects from a hotel in a large chain
Stayed 4 nights in Aug 2025

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great value
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t ready at 3 o’clock. It started off not positive but got better when we had an evening meal. That was lovely! Would return.
Stayed 1 night in Aug 2025

2/10 Terrible

Ilda

Stayed 1 night in Aug 2025

6/10 Okay

Riaz

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025