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Mercure Maidstone Great Danes Hotel

4.0 star property

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Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, sun loungers
BBQ/picnic area
Daily English breakfast (GBP 17.95 per person)
Exterior
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
$80
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    ‪3 min drive‬
  • Mote Park
    ‪5 min drive‬
  • Kent Life
    ‪7 min drive‬
  • London (LCY-London City)
    ‪52 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

7.8 out of 10
Good
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 1 Double Bed

7.0 out of 10
Good
(33 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Mercure Maidstone Great Danes Hotel

4-star Maidstone hotel close to Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Mercure Maidstone Great Danes Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include conference space. This eco-certified hotel also offers a sauna, spa services, and a terrace. Complimentary self parking is available on site.

Mercure Maidstone Great Danes Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
Arts - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1011 reviews
Rating 8 - Good. 389 out of 1011 reviews
Rating 6 - Okay. 189 out of 1011 reviews
Rating 4 - Poor. 93 out of 1011 reviews
Rating 2 - Terrible. 70 out of 1011 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kingsley

Liked: Room comfort
I was turned away from using the swimming pools at 19:00 with my partner,that I found so distasteful for a great Hotel like this
Stayed 1 night in May 2025

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service in restaurant. Never actually ate there as in quiet place with less than 5 tables in use felt invisible. Other patrons who arrived after us were served first. Also immediately canceled 2nd night we had just booked. In Room 102 could hear Terrible noises like a door moving on squeaky rollers all night. Fan didn't work in bathroom. Generally very tired decor in hotel. Only one spoon on amenity tray, very few tea bags and one pack of biscuits. On the plus side it was a nice king size bed. Certainly didn't merit star racing. I have never given such a negative review on a property. So disappointed as it has the potential to be really nice.
Stayed 1 night in May 2025

2/10 Terrible

Jenny

Disliked: Cleanliness, amenities, property conditions & facilities
Very very dirty. very noisy the banging of the corridor door which was opposite my room for 301 every time some one came in or out. Requested a fan in the room as no aircon in the room which I did not realise but reception said there was one in the room which there was not had to phone to ask for one to be brought to the room the room I felt had not been cleaned for my stay with you as photos will show as I am asthmatic this dust made me feel poorly and had to use my nebuliser in the night as the fan was filthy and was just spreading the dust. I wished I had taken a photo of the fan.but they will know what this is like as it is still in the room I was told there were twin beds that I could push together so I did not roll out of the bed and fall on the floor this was not doable because of the bedside table. Why would they ring me bk and tell me this was correct in the accessible room I could push the beds together this was room 301
Stayed 1 night in May 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely evening celebrating a wedding and it was made better by staying the night on site. Our room was spacious and very clean.
Stayed 1 night in May 2025

8/10 Good

Derrick

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Kira

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff who are very knowledgeable about the area which helped us out a lot since we came without a car, The hotel room was clean, bed was lovely and soft and there wasn't too much noise (other than a party in a venue below our room), good range of food offered with amenities like the pool and sauna, I definitely will be coming back!
Stayed 3 nights in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, at the Great Danes Hotel, the hospitality was excellent.
Stayed 2 nights in May 2025

8/10 Good

KINGSLEY

Stayed 1 night in May 2025

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities

In desperate need of renovation

I have stayed at some great mecures but this is not one of them. Many parts of this hotel are run down , the carpets look to be from the 80s and it really shows with how clean they are. The swimming pool was OK but the ceiling had holes in it and is in dire need of renovation. There is no aircon and the radiators in the hallway were switched on (it’s 20 degrees late May) the bathroom was OK but the shower curtain was too short and water just drips onto the floor. Curtains were half falling off the rail. The bedding was clean and service desk lady was nice. Ok for a pit stop but nothing else
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

8/10 Good

Anne L

Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying at The Mecure hotel. Staff very friendly. Hotel in a great position for visiting lots of places in Maidstone. Right next door to Leeds castle.
Stayed 1 night in May 2025

6/10 Okay

Carla

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were nice put property needs and upgrade Steam and sauna needed an upgrade and cleaning as did the pool!
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff were very polite. Only one thing I think is the shower which was over the bath did not have a handrail or rubber mat! My wife & I are in our late seventies and thought without these items it was quite slippery & dangerous! Other than that very pleased.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Martin

Stayed 1 night in May 2025

8/10 Good

Ben

Stayed 1 night in May 2025

2/10 Terrible

Sanjay

Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Good stay , and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Meng

Stayed 5 nights in Apr 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is dated and run down. It needs to be completely renovated.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Won’t be back

Food was terrible, server ask me if I wanted some or anything else and then returned with my request but still had the cheek to charge me a 10% service charge. My room had stains all over carpet and some moth looking things flying round the bathroom. I won’t be returning!
Stayed 1 night in Apr 2025

8/10 Good

Sukhdev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Neil

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

Had booked for several nights. Got there late on Sunday. The room smelt of stale smoke and made me feel sick. The bed i slept in made me itch like crazy. I ended up putting on more clothes so i had less skin in contact with the bed. And then the shower was cold in the morning, and i mean freezing cold. They changed my room for the rest which was marginally better. Will never return.
Stayed 4 nights in Mar 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay
Stayed 1 night in Mar 2025