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Mercure Maidstone Great Danes Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, sun loungers
View from property
In-room safe, desk, iron/ironing board, free cribs/infant beds
Breakfast, lunch and dinner served
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    5 min drive
  • Bearsted Golf Club
    6 min drive
  • Stoneacre
    6 min drive
  • London (LCY-London City)
    73 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed, Lake View, Lakeside

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Suite, 1 Double Bed, Lake View, Lakeside

  • 463 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

ORIDA Maidstone Hotel

Pool
Spa
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (829)
The price is $105
per night
$126 total
includes taxes & fees
Dec 7 - Dec 8
ORIDA Maidstone Hotel

About this property

Mercure Maidstone Great Danes Hotel

4-star Maidstone hotel close to Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Mercure Maidstone Great Danes Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and a terrace. Complimentary self parking is available on site.

Mercure Maidstone Great Danes Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
Arts - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 265 out of 1024 reviews" "
Rating 8 - Good. 405 out of 1024 reviews" "
Rating 6 - Okay. 200 out of 1024 reviews" "
Rating 4 - Poor. 92 out of 1024 reviews" "
Rating 2 - Terrible. 62 out of 1024 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura

Traveled with family and small children
Liked: Cleanliness, amenities
Stayed only 1 night. Wouldn’t again.. after a lovely dinner with great staff at the onsite restaurant we decided to take the stairs up to our room on the 3rd floor. There were bouncer type men asking where we were going and they demanded to see our room key before being allowed on the 3rd floor. When in our room the music was loud (but acceptable) but then the loud arguing and what sounded like physical fighting started. I locked the door and put our bags by the door and laid awake scared for hours. In the morning at check out I complained but no one contacted me. If you value your sleep and want to feel safe do not stay here. I’m pretty sure the police came but I was too scared to look out of the windows. Go anywhere else!
Stayed 1 night in Aug 2024

2/10 Terrible

Tetsuya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a so tough stay throughout the night due to the poor wall and noisy voice and sound. The guys came knocking the door speaking. My family felt scary and unsafe there. We'll never visit you.
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Business traveler
Liked: Staff & service
Disliked: Room comfort
Staff were very friendly, evening food ok, excellent breakfast with loads of choice. My room was very near to the swimming pool and was uncomfortably warm with a very strong smell of chlorine. Not very pleasant to breathe in all night.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner well you can’t call it that it’s all pre frozen rubbish
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, room comfort
Very comfortable stay with a delicious breakfast.
Lovely one night stay at the Great Danes Hotel. Room very comfortable and lovely breakfast. Staff were excellent, all very helpful. Conditon of hotel looked slightly worn, but good place to stay overall.
Stayed 1 night in Aug 2024

10/10 Excellent

Fabiao, Addington,KENT

Stayed 1 night in Aug 2024

6/10 Okay

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tracey

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service
Poor Service
Mercure Maidstone did not fulfill my booking so had to find an alternative at the last minute despite having a confirmation from Hotels.com, which when travelling with children was appalling. Hotel were unhelpful and blamed Hotels.com. Poor service and I can only assume the Mercure had overbooked.
Stayed 2 nights in Jul 2024

8/10 Good

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Much to be done
Would have been a great stay, but the following ruined the experience: 1. No air-con: the room was very, very hot and couldn't sleep. The little fan was noisy and sadly couldn't cool down the room. 2. Please replace the old shower curtains and put shower screens instead. Unpleasant to shower with shower curtain clinging to my skin. 3. Room outdated- curtains torn and room require so much tlc. 3. Room and bathroom not very clean , brown stuff coming off the sink , dust on windowsill and bedside tables. 4. Cleaners need to check cupboards and wardrobes to ensure previous guests have not left anything as they was dirty unwanted stuff left by previous guests- not nice at all. Great parking and location though.
Stayed 1 night in Jul 2024

6/10 Okay

Philip

Traveled with group
Liked: Cleanliness, staff & service
One Night Stay
The room itself was very hot as there is no air conditioning, as such we had to have the window open all night to cool the room down. The mattress was also very hard which meant that I did nt have a comfortable sleep. The key card failed twice and we had to return to reception to re-authorise the card to gain access to our room. The car parking was free to hotel users , which was a plus, The breakfast was ok but it was a buffet style which meant that the food was under heaters and some had started to become hard, especially the eggs. For a one night stay this was acceptable. The staff were welcoming and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024

4/10 Poor

Victoria

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel is very dated and overpriced. Room was small and hot wirh no aircon. Room clean but very run down. Staff at reception rude and insisted on a sharp 3pm check in unless i joined the loyalty scheme. Breakfast was good and staff were very friendly.
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Business traveler
disappointed
don't think i would rush back.. was there 5 days no change of towels bin not emptied had no shower gel for 3 days coffe cups not cleaned or changed food in restaurant was terrible but on a positive the breakfast and restaurant staff very friendly reception not so friendly
Stayed 5 nights in Jun 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints about the comfort, customer service and the hotel itself. Only thing I would suggest is that there is some type of climate control in the rooms, a fan at least because it was super super hot in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Deana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was lovely good choice. Room was very warm a bit to hot.
Stayed 1 night in Jun 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great food, great staff. Moved me to a really nice room with view because they had one. Nothing too much trouble. Definitely would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time, won’t be my last!
I rang ahead as I knew I’d be late to arrive. The lady on the phone was very bubbly, polite and most of all; helpful! When I got to the hotel, the nights team were cleaning the reception area but rushed to assist me through the doors. The gentleman behind reception was very knowledgeable about local traffic and the best routes to take for my onward journey and even gave me a complimentary breakfast voucher as I didn’t know if I’d booked breakfast or if it was included or not. Don’t get me wrong, the decor is dated in places BUT it is clean and the beds are very comfortable!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Decent, great for the price
Great place to stay, comfortable room, pool was great (when no under maintenance) breakfast was fantastic and open early. Evening food was not brilliant for the price, but their is plenty of options else where, also the room could have been cleaner.
Stayed 5 nights in May 2024

2/10 Terrible

Brett

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointing 😞
Couldnt check in till bang on 3. Then noticed a piece of paper on the desk informing swimming pool closed but was told will definitely be open tomorrow, but again was shut! We only choose this hotel as we love the pool! Went for our evening meal, starters were poor, not much choice for main meals, then one dessert was meant to include strawberries and raspberries, but it had frozen strawberries, black currants and black berries it was very bitter. The whole service took 2 hour's even though restaurant wasnt that busy! So disappointed, we were regular visitors here but now will need to find alternative hotel
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024