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ORIDA Maidstone Hotel

3.0 star property

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Photo gallery for ORIDA Maidstone Hotel

Front of property
Interior detail
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Indoor pool, sun loungers
Family Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Bearsted Rd, Maidstone, England, ME14 5AA
  • Mote Park
    ‪2 min drive‬
  • Kent Life
    ‪3 min drive‬
  • Leeds Castle
    ‪8 min drive‬
  • London (LCY-London City)
    ‪68 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Combined shower/tub, hair dryer, towels, soap

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Combined shower/tub, hair dryer, towels, soap

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Suite

In-room safe, laptop workspace, blackout drapes, iron/ironing board

King Suite

  • Sleeps 2
  • 1 King Bed

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About this property

ORIDA Maidstone Hotel

3-star Maidstone hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
ORIDA Maidstone Hotel offers 146 accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Maidstone hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
In addition to an indoor pool, ORIDA Maidstone Hotel provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Maidstone hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

ORIDA Maidstone Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
ORIDA Maidstone Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 8.50 for children
  • Self parking fee: GBP 5.00 per day
  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ORIDA Maidstone Hotel Hotel
ORIDA Maidstone Hotel Maidstone
ORIDA Maidstone Hotel Hotel Maidstone

ORIDA Maidstone Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 962 reviews
Rating 8 - Good. 321 out of 962 reviews
Rating 6 - Okay. 97 out of 962 reviews
Rating 4 - Poor. 38 out of 962 reviews
Rating 2 - Terrible. 28 out of 962 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mercy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Stayed 1 night in Jan 2025

10/10 Excellent

Fasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We all enjoyed stay there
Stayed 2 nights in Jan 2025

10/10 Excellent

Artem

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
average
The hotel has a suitable family room for 5 people which saves money, beds are comfortable, swimming and spa facilities are included. However the room was cold as the heating max temperature isn't hot enough.We had to ask for extra blankets and a portable heating. I struggled with respiratory allergies because I am allergic to animal fur as the hotel allows pets in any room and my allergies flare up because pets stayed in our room. Even we heard a dog barking few doors from us. My daughter could not breath after going in buble bath in the swimming pool in fact the rest of us had burning eyes. We could smell the excessive amount of chlorine in the water. The breakfast was disappointing. Lacked variety: no baguettes, crusty rolls, pastries and nothing was fresh even the fruits looked like was cutted a week before. The pancakes were coming out under cooked and heavy from a machine and they tested plastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xi

Stayed 2 nights in Oct 2024

8/10 Good

Alex

Stayed 2 nights in Dec 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Viet Anh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an enjoyable stay as two adults and three children in a family room with breakfast for two nights. The health spa facilities were in good condition, pool was warm, and the gym has had a decent refurbishment. Breakfast buffet enjoyable, and even more so as table service on our second morning where we ticked what we wanted from a list of hot items and they were served plated to our table. A great way to stop waste. You do need a car as not much else around other than a large NEXT, Costa, M&S a short walk away. Only 10min drive into Maidstone town centre. A star is marked down as the comforters on the beds are too heavy and hot for a comfortable night’s sleep. I had to remove the duvet and just use the cover in the end. Overall our stay was exactly what we were after in terms of rest and relaxation. All the staff we came across were really friendly and helpful. We would happily return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Went for a massage the young lady masseuse was excellent and was great value i would of liked if the light was more dimmed down though to fully relax as was quite bright in there. Hotel staff was all lovely. Would definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great 2 night stay at the Orida. Staff were very friendly and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

cr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good for families. Enjoyed swimming and room is a perfect size for 2 adults and 2 young children we will be back next year
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tracey the cleaner at the front area was very helpful with guidance on how to walk to town and when she saw us the following day she asked if we had found the town OK which was a lovely touch
Stayed 2 nights in Dec 2024

8/10 Good

Tyler

Traveled with family and small children
Liked: Staff & service, amenities
Not a bad hotel. While it needs a bit of work the price, pool and location make it ideal hence 4 stars.
Stayed 1 night in Dec 2024

8/10 Good

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but could be better
The customer service was really great and the family room was airy and warm. The beds could have been more comfortable they were on the hard side. The pool was perfect temperature. The restaurant food was average and was extremely slow so if you have kids I would not recommend. They charge for parking on a per night basis which I think is not right and should be included as with most hotels which have their own parking.
Stayed 2 nights in Dec 2024

4/10 Poor

Dee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just ok nothing
Stayed 2 nights in Dec 2024

10/10 Excellent

jean-michel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel, big rooms, comfy beds, bathroom could do with an update. Very easy to check in/out even late at night (10ish) and early morning (5.30)
Stayed 1 night in Dec 2024

8/10 Good

Tyler

Liked: Cleanliness, property conditions & facilities
Very good for the price. Despite the condition of the overall structure needing a bit of work, the gym, pool and sauna are very good. Breakfast was also very good. They do not allow you to leave your dog alone in the room, which was a bit annoying.
Stayed 1 night in Dec 2024

10/10 Excellent

RANDHIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Staci

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Abigail

.
Stayed 1 night in Dec 2024

8/10 Good

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit Nice sized room Comfy bed Simple buffet breakfast Some elements looking a little tired (eg floor tiles & bathroom basin have chips) Overall good value for money
Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Brandi

Liked: Staff & service
Stayed 2 nights in Dec 2024