Village Hotel Maidstone

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Village Hotel Maidstone

Indoor pool, sun loungers
Business center
Exterior
Twin Room, 2 Single Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Castle View, Forstal Road, Sandling, Maidstone, England, ME14 3AQ
  • Cobtree Manor Park
    1 min walk
  • Kent Life
    4 min walk
  • Gallagher Stadium
    3 min drive
  • London (LGW-Gatwick)
    48 min drive

Room options

Twin Room, 2 Single Beds

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Room (FREE GYM & POOL ACCESS)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room (1 Double & 2 Rollaway Beds)

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed

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About this property

Village Hotel Maidstone

3.5-star Maidstone hotel walkable to Kent Life
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Village Hotel Maidstone offers 134 accommodations with hair dryers and irons/ironing boards. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Village Hotel Maidstone provides a spa tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a business center, 9 meeting rooms, and coworking spaces. Event facilities measuring 3358 square feet (312 square meters) include conference space. This eco-certified hotel also offers express check-in, room service (during limited hours), and express check-out. Onsite parking is available (surcharge).

Village Hotel Maidstone has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Village Pub & Grill - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks - This coffee shop specializes in British cuisine and serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Village Pub & Grill

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,358 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
  • Self parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maidstone Urban Village
Maidstone Village
Urban Maidstone
Urban Village Maidstone
Urban Village Resort Maidstone
Village Maidstone
Village Resort Maidstone
Village Urban Maidstone
Village Urban Resort Maidstone
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent
Village Hotel Maidstone
Village Hotel Maidstone Kent
Village Hotel Maidstone Hotel
Village Hotel Maidstone Maidstone
Village Hotel Maidstone Hotel Maidstone

Village Hotel Maidstone Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 406 out of 1058 reviews" "
Rating 8 - Good. 354 out of 1058 reviews" "
Rating 6 - Okay. 151 out of 1058 reviews" "
Rating 4 - Poor. 87 out of 1058 reviews" "
Rating 2 - Terrible. 60 out of 1058 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
The staff are helpful, friendly and professional. The Maidstone Villiage Hotel caters for every need and is accessible to wheel chair users (even pool side). I feel if the food was a better standard rather than "Okay" this hotel would be a little gem. I will stay again :)
Stayed 2 nights in Aug 2024

10/10 Excellent

j.cooney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jo

Lovely place
Our stay was very nice, the rooms are very clean and spacious with a Dyson fan in the room and a big tv on the wall. The bed is comfortable and very big. Bathroom is lovely has a walk in shower with two showers. Has a hair dryer, ironing board and iron in the room with tea and coffee facilities. The pool, sauna, steam room and hot tub and gym are good too. The staff are friendly. The hotel is close to a beefeater and only a 30 min walk in to Maidstone town, also can get a return cruise trip over to Maidstone in the day which is really nice. Would definitely recommend and will come back to stay here.
Stayed 1 night in Aug 2024

8/10 Good

laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely clean room not much choice of food on the Menu quite expensive for what you get foid wise.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Amenities
Good service
Stayed 2 nights in Aug 2024

4/10 Poor

Theresa

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Waited over 8 minutes to be served at bar to order food. The bartender said she needed to get change for the till and did not come back until after another person saw me waiting and did my order. Ran out of the food I wanted ( mixed grills) then 30 minutes to get salmon and powdered potatoes and then to eat it with kids playing football in the bar. So noisy and although kids about a woman swearing and messing about boxing! A terrible evening experience and no staff member to put this in order. A health and safety issue.
Stayed 1 night in Aug 2024

10/10 Excellent

Toby

Stayed 1 night in Aug 2024

4/10 Poor

Gerald lol

Business traveler
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunate night
Arrived at the hotel at 3:30pm and set up in the bar area to finish work with a colleague. The bar was being used by members of the traveling community and by 5pm it was rather rowdy and time for us to leave. This is where the fun started, kids running up and down corridors screaming, a young child left in the room alone crying for his mum until midnight. Then someone thought it would be fun to go into the ceiling void and pull wires out of the fire alarm system. This resulted in 2 fire engines and 3 police vehicles to attend to deal with the issues and a long spell outside waiting for it to be sorted. I wouldn't use this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to see all of the disabled car park spaces occupied (and there is a lot) but no disabled badges on show. Self checkouts don’t work for supermarkets, they certainly have no place in a cheap hotel. Very un-user friendly. The room was hot and noisy with the windows closed. We had no option due to the noise from all the machinery down below, outside. The room overlooked bins, shipping containers, and ironically noisy air conditioning fans - but no air conditioning in the room. The kitchen extractor fans added to the noise. Throughout the night and the early hours, drunken guests and families running around corridors, slamming doors, shouting and talking kept us awake. Bedroom looked grotty. The bathroom is painted brown, which doesn’t help when you shave. Beds were very comfortable though with comfy pillows, but the child bed is a mattress on the floor. We found an unused tampon under our bed. Weekend breakfast not available before 0730, so a little disappointing for those travelling for early ferries or shuttle.
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such lovely staff. We wish we could remember all their names. The Polish lady, Aneta goes above and beyond. We love her. Amazing swimming pool xxx
Stayed 7 nights in Jun 2024

2/10 Terrible

Arnie

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Carol

Traveled with family
Our bed wasn’t made up and when I queried it they said it was because it’s hot, they didn’t offer to come and make it up The room was in need of a good clean and paint
Stayed 1 night in Aug 2024

8/10 Good

Meyuu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wayyy too hot they need to out ac it felt like sitting in a sauna overnight people were sleeping with their doors open.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed her 4 times now really good vipe on the bar/restaurant
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot to handle
The hotel is located on a busy road and the noise from lorries, cars and bikes is loud. Had to have the windows open as very hot in room and only a couple of poor fans to try and keep cool. As a result virtually no sleep and an uncomfortable night. Good points are the gym, pool, sauna and steam room are excellent and the breakfast was very well stocked and tasty.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Business traveler
Disliked: Room comfort
Food in the pub wasn’t great. Room was too hot and the fans didn’t work properly. Bed wasn’t made.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
HOTTTT
Room was lovely, but absolutely needs air con, nobody slept as it was far far too warm, room service very average.
Stayed 1 night in Aug 2024