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Swiss Heidi Hotel

3.0 star property

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Photo gallery for Swiss Heidi Hotel

Porch
Hiking
Premium bedding, desk, soundproofing, free WiFi
Golf
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Laundry
  • Pet friendly
  • Housekeeping

Explore the area

Map
Werkhofstrasse 1, Maienfeld, GR, 7304
  • Heidiland
  • Tamina Thermal Baths
    ‪2 min drive‬
  • Tamina Gorge
    ‪3 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Premium bedding, desk, soundproofing, free WiFi

Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Premium bedding, desk, soundproofing, free WiFi

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, desk, soundproofing, free WiFi

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Swiss Heidi Hotel

3-star Maienfeld hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Swiss Heidi Hotel offers 85 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 33-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Maienfeld hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 9 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Swiss Heidi Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Panorama Restaurant - Onsite restaurant.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Panorama Restaurant

Things to do

  • Bicycle rentals
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 17 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CHF 17 per pet, per night
  • Rollaway bed fee: CHF 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Heidi Swiss Hotel
Hotel Swiss Heidi
Swiss Heidi
Swiss Heidi Hotel
Swiss Heidi Hotel Maienfeld
Swiss Heidi Maienfeld
Swiss Hotel Heidi
Swiss Heidi Hotel Maienfeld, Switzerland - Swiss Alps
Swiss Heidi Hotel Hotel
Swiss Heidi Hotel Maienfeld
Swiss Heidi Hotel Hotel Maienfeld

Swiss Heidi Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 71 out of 187 reviews
Rating 8 - Good. 90 out of 187 reviews
Rating 6 - Okay. 18 out of 187 reviews
Rating 4 - Poor. 7 out of 187 reviews
Rating 2 - Terrible. 1 out of 187 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arindam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Guodong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, quite room
Stayed 1 night in Mar 2024

10/10 Excellent

Brian, NORTH KINGSTOWN

Stayed 1 night in Feb 2024

10/10 Excellent

Florania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a small town it is a good hotel (I think the only one) but the staff (Rosa, Alba her dog and other girl - can’t remember name - but took a pic w her) made it even better. Super helpful with everything. Went the extra mile to make sure we got to our destinations. Highly recommend this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

saeed

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

8/10 Good

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Eli Eliahu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, very good breakfast, free parking. No refrigerator in the room, and water warming for coffee or tea in the room

8/10 Good

United

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The Swiss Heidi Hotel was a nice place for a short stay. The decor is “IKEA”ish, but up to date. Lots of windows so you can see the beautiful mountains. The breakfast was adequate. Location was not center of town and in more of an industrial area, but the town is close by. This is the town where the beautiful children’s author created the story “Heidi” and you can see the inspiration!
Stayed 2 nights in Sep 2021

6/10 Okay

Mauro

Liked: Cleanliness

Hotel for a brief stopover

Somehow outdated style and not in best condition but good location near train station, highway exit and city center in walking distance. All you need for a brief stopover.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

FrequentTravelr, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick night layover for us. Noticeable cow dung smell outside upon exiting private free open air car parking lot (there's even a statue of a cow at the entrance.) Rooms were very clean with plenty of storage space. Breakfast buffet was nice touch with even a fresh squeeze orange juice machine, assorted baked breads and croissants, assorted cured meats in addition to standard breakfast items. Across the street was a machinery (?) shop so could be loud upon opening windows during business hours. No AC, so room can get hot and stuffy, but didn't want to open windows due to cow dung smell however (not noticeable inside the rooms).
Stayed 1 night in Aug 2018

10/10 Excellent

Hassan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views, and convenient location for a business trip

10/10 Excellent

John, Cali, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A breakfast buffet to day for

The Swiss Heidi Hotel was a beautiful experience. The price for my room was fair and everything was clean. Very friendly and helpful staff. The location is convenient, if you are traveling by car, because it is close to the Highway ( but absolutely quiet) with plenty of parking space. The view from the rooms and especially from the panorama room is breathtaking.
Stayed 1 night in Dec 2017

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Life

Good service. Friendly staff. Nice location. Food ok. Facilities as expected for price.
Stayed 1 night in Jul 2017

8/10 Good

Lai Ming, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but there is less decorations about Heidi, my sister live there 10 years ago, there are some sheeps at the back of hotel and a robot for cutting grass but there nothing now. Besides, for the room decoration, my sister said there is Heidi's logo on the window but no now.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Quiet location but still near the highway for easy access! Very cute and great staff. Very easy and fast check in.

8/10 Good

Naama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Margaret, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good little hotel

prettygood lettle hotel overall

10/10 Excellent

Bader, PISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

It was a nice stay

4/10 Poor

Jack, Houston, TX

Liked: Cleanliness
Disliked: Room comfort

Industrial and Sterile

Hotel was advertised as kid friendly Swiss experience in majestic area. Nothing could be further from the truth. It is located in an industrial zone and has absolutely no outside other than a very busy parking lot. Not at all child friendly. Very clean and very European basic. Tiny rooms. Bed was a small Murphy bed with hard mattress. No amenities to speak of. Some of the staff were very friendly, others VERY stiff and proper. None had any knowledge of the area. Front desk staff jacked up the price by $70 upon arrival and made sure to charge every extra they could - including printing our map to the airport and our boarding passes - rather than advise us that there was a computer with free printer one level up. We discovered that a few hours later - it was out of ink and all the front desk person did was shrug. Breakfast was great. Plenty to choose from and very sanitary. Even a machine to cook your own eggs. Overall - great for a business traveler - not the place to stay if you have kids or want a Swiss experience, room with a view or somewhere to run around outside.

10/10 Excellent

Leigh, PNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

delightful

beautiful new hotel with magnificent views

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy beds

Clean and comfy hotel, little odd but fun. Good for a stop over or the snow

8/10 Good

Alan, Lugano, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near the Highway exit

I stayed there 1 night with my fiancee, because we decide to go 1 weekend by Bad Ragaz Tamina Thermen. The hotel is 1 minute from Bad Ragaz highway exit, and 3 minutes by car from the Thermen. Staff was really friendly, we had a nice room with hills view, and the breakfast was perfect: everything we needed was there. despite the location I think it's worth to stay here.

10/10 Excellent

Sina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

thomas

Stayed 1 night in Feb 2025