*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 431 square feet (40 square meters) include conference space. This Mainz hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.
Mercure Hotel Mainz City Center is a smoke-free property.
- Use of nearby fitness center (discount)
- Organic food
- Elevator
- Locally-owned & organized tours & activities
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 40
- Distance from property (ft) 328
- Number of meeting rooms - 1
- Luggage storage
- Secured bicycle storage
- Distance from property (meters) 100
- Bicycle parking available
- ATM/banking
- Concierge services
- Shopping on site
- Total number of rooms - 98
- Number of floors - 6
- Coffee/tea in common areas
- Newspapers in lobby (surcharge)
- Number of bars/lounges - 1
- Conference space
- Tours/ticket assistance
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Conference space size (feet) - 431
- Laundry facilities
- Vegetarian breakfast available
- Multilingual staff
- Eco-friendly cleaning products used
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
Room Amenities
Mercure Hotel Mainz City Center offers 98 air-conditioned accommodations with laptop-compatible safes and hair dryers. Televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Hair dryer
- Desk
- Room service
- Soundproofed rooms
- Blackout drapes/curtains
- Shower only
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- High pile carpet in room
Parking
Self parking (surcharge) , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kaisers - Onsite bar.
Room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Mountain biking nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 18.50 for children
- Nearby parking fee: EUR 16 per day (328 ft away)
- Pet fee: EUR 15.00 per pet, per day
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
- Rollaway bed fee: EUR 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Annual carbon offsets
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SGS (3rd party expert - Global)
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
Debit cards
Gap period enforced between guest stays - 48 hours
Online penalty collection
Children and extra beds
- Children are welcome.
- Kids stay free! Children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for EUR 35.0 per night.
Pet Policy
- Pets allowed for an extra charge of EUR 15.00 per pet, per day
- Dogs only
- 1 total pets
- Pets cannot be left unattended
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Mercure Mainz City Center
- Advena Europa Hotel Mainz
- Mercure Hotel Mainz City Center Hotel
- Mercure Hotel Mainz City Center Mainz
- Mercure Hotel Mainz City Center Hotel Mainz
- advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)
National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Hotel Reviews
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