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ibis Mainz City

2.5 star property

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Photo gallery for ibis Mainz City

Reception
Terrace/patio
Exterior
Restaurant
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
$86
includes taxes & fees
Jan 9 - Jan 10, 2026

Explore the area

View in a map
Holzhofstr. 2, Mainz, RP, 55116
  • Place, Augustinerstrasse
    ‪6 min walk‬
  • Place, Mainz Cathedral
    ‪10 min walk‬
  • Place, Rheingoldhalle
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(24 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

ibis Mainz City

Hotel in Altstadt Mainz
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a refrigerator in a common area, a business center, and dry cleaning are onsite. Change of towels is available on request.
Ibis Mainz City offers 144 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions come with satellite channels. Bathrooms include showers.

This Mainz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Mainz hotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ibis Mainz City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 17 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Self parking fee: EUR 17 per night (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

Ibis Hotel Mainz City
Ibis Mainz City
Ibis Mainz Hotel Mainz
ibis Mainz City Hotel
ibis Mainz City Hotel
ibis Mainz City Mainz
Ibis Mainz Hotel Mainz
ibis Mainz City Hotel Mainz

ibis Mainz City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 152 out of 508 reviews
Rating 8 - Good. 265 out of 508 reviews
Rating 6 - Okay. 72 out of 508 reviews
Rating 4 - Poor. 13 out of 508 reviews
Rating 2 - Terrible. 6 out of 508 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - nice staff - wonderful bed and room
Stayed 1 night in Sep 2025

8/10 Good

Hendra, Quebec

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, close to train station, grocery, river and old town. The room just needs some cleanings to remove fine dust.
Stayed 4 nights in Sep 2025

10/10 Excellent

Edward, Palatine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before. It's an easy ride from the Frankfurt Airport to the Römisches Theater train stop and a short walk to the hotel from there. Breakfast is outstanding. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good 4 night stay

Very clean, comfortable hotel , very handily across the road from a train station. The wifi was not working when I arrrived but the manager got straight onto it and it was fixed within 2 hours, and worked very well for the rest of my stay. The breakfast is excellent. Good location 2 minutes from the river and on the edge of the old town. I did not need parking.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenneth, Kilmaurs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic helpful staff. Highly recommended
Stayed 1 night in Jul 2025

10/10 Excellent

CS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located opposite the train station and close to the central market area. Rooms are large enough and kept very clean. Breakfast is decent fare and covers all essentials. Bar service available and reception manned round the clock.
Stayed 2 nights in May 2025

8/10 Good

Hersh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel to be a good place to stay when in Mainz, Germany. It is conveniently located near a local train station and walking distance from the old town (Alstadt) and Rhine river front. My hotel room was spacious (the bathroom was pretty small though) but I guess for a single occupancy, it's okay. There was no fridge (or microwave) but all the other amenities were there and they were good. The bed was comfortable. The window allowed good amount of light and had a decent view. The staff was friendly and helpful. It was easy to get around from the location of the hotel. I enjoyed my stay here.
Stayed 2 nights in Apr 2025

6/10 Okay

Pennie, Lake City

Traveled with partner, Traveled with pets
Breakfast buffet was not refilled regularly, particularly the hot items like bacon and eggs.
Stayed 3 nights in Apr 2025

6/10 Okay

Jeffery

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The morning front desk clerk was rude, not very helpful, with no customer service skills. Suggestion would be coffee pots in room, or aviailablility of morning coffe in lobby. Elevator contruction in progress during day, which did not bode well for sleeping during day
Stayed 3 nights in Sep 2024

8/10 Good

Iain

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and close to the old city and easy walking distance to all the local attractions. Enjoy walks by the Rhine river just a couple minutes away.
Stayed 7 nights in Sep 2024

6/10 Okay

Wilbert

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Traveled with group
Stayed 1 night in Jun 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, parking available,bicycle storage
Stayed 1 night in Jul 2024

8/10 Good

Juergen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce hotel, friendly staff, good location right at the old city center. They fix the elevators which creates quite some noise. Apart from that, no complaints.
Stayed 5 nights in Jun 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Hotel was clean but a bit dated They have spruced the rooms up which was nice but the shower could have been better
Stayed 4 nights in Jun 2024

10/10 Excellent

Éric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was amazing, specially Regina. Very good choice, will go there the next time I visit my friends.
Stayed 1 night in Jun 2024

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jun 2024

10/10 Excellent

Florian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, very quiet. Entrance to room is cramped and AC did questionable cooling. Staff was excellent and very professional.
Stayed 2 nights in May 2024

10/10 Excellent

Jana, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the old town, Mainz cathedral. Close to dining options and a grocery store.
Stayed 2 nights in May 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness
Very adequate hotel near the center of town. Very basic.
Stayed 1 night in May 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great stay great location to station and river and old town
Stayed 3 nights in Apr 2024

10/10 Excellent

dianne

Stayed 3 nights in Dec 2023

10/10 Excellent

dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We felt that the room was very small and the quality of towels was very poor
Stayed 2 nights in Oct 2023