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The Apartment Suite Osteiner Hof

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December 2024
January 2025

Photo gallery for The Apartment Suite Osteiner Hof

Studio Apartment (Erdgeschoss, Strassenbahn lärm) | Front of property - evening/night
Prestige Suite | Living area | Flat-screen TV, pay movies
Courtyard
Front of property - evening/night
Front of property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Kitchen

Explore the area

Map
Schillerplatz 1 (Osteiner Hof), Mainz, 55116
  • Church of St. Stephan
    5 min walk
  • Mainz Cathedral
    5 min walk
  • Mainz State Theater
    5 min walk
  • Mainz (QFZ-Mainz Finthen)
    14 min drive

Room options

View all photos for Grand Suite

Grand Suite | Living area | Flat-screen TV, pay movies

Grand Suite

  • 904 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Fontane 1 Bedroom Suite

Full-size fridge, microwave, oven, stovetop

Fontane 1 Bedroom Suite

  • 764 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Room (no kitchen)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Studio Room (no kitchen)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Apartment (Erdgeschoss, Strassenbahn lärm)

Studio Apartment (Erdgeschoss, Strassenbahn lärm) | Private kitchen | Full-size fridge, microwave, oven, stovetop

Studio Apartment (Erdgeschoss, Strassenbahn lärm)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe Suite

  • 47 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

1 Bedroom Apartment

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 King Beds and 1 Twin Bed

View all photos for Family Suite

Flat-screen TV, pay movies

Family Suite

  • 160 sq ft
  • City view
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 2 Twin Beds OR 2 King Beds and 3 Twin Beds

View all photos for Studio Suite

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Studio Suite

  • 43 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Longstay Apartment

Flat-screen TV, pay movies

Longstay Apartment

  • 52 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | Flat-screen TV, pay movies

2 Bedroom Apartment

  • 807 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 2 King Beds and 1 Twin Bed

View all photos for Prestige Suite

Prestige Suite | Living area | Flat-screen TV, pay movies

Prestige Suite

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige 1 Bedroom Suite

Prestige 1 Bedroom Suite | Living area | Flat-screen TV, pay movies

Prestige 1 Bedroom Suite

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Mainz

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (267)
The price is $108
per night
$116 total
includes taxes & fees
Jan 8 - Jan 9
Hilton Mainz

About this property

The Apartment Suite Osteiner Hof

Guest house in Altstadt Mainz
This smoke-free guesthouse features a conference center, a business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
The Apartment Suite Osteiner Hof offers 30 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wired and wireless Internet access. Business amenities consist of a business center, meeting rooms, and coworking spaces. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly guesthouse also offers tour/ticket assistance, a garden, and concierge services. A total renovation of this property was completed in February 2023.

The Apartment Suite Osteiner Hof is a smoke-free property.

Room service (during limited hours) is available.

Languages

Croatian, English, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Farming classes
  • Private wine tours
  • Shopping mall
  • Wine tasting room
  • Wine tours

Family friendly

  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Chef service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave on request
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in fee: EUR 25 for check-in between 10:00 PM and 8:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: EUR 30 per accommodation, per stay
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 125 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: EUR 5 (up to 18 years old)
  • Late check-in fee: EUR 25 for check-in between 10:00 PM and 8:00 AM
  • Late check-out fee: EUR 50 (subject to availability)
  • Housekeeping fee: EUR 30 per stay; may vary based on length of stay
  • In-room safe fee: EUR 50 per stay
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Apartment Suite Osteiner Hof Mainz
Apartment Suite Osteiner Hof
Suite Osteiner Hof Mainz
Suite Osteiner Hof
The Suite Osteiner Hof Mainz
The Apartment Suite (Osteiner Hof)
The Apartment Suite Osteiner Hof Mainz
The Apartment Suite Osteiner Hof Guesthouse
The Apartment Suite Osteiner Hof Guesthouse Mainz

The Apartment Suite Osteiner Hof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 68 reviews" "
Rating 8 - Good. 6 out of 68 reviews" "
Rating 6 - Okay. 0 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 2 out of 68 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elissa

Marco the gentleman that helped us was delightful and accommodating. He was friendly and talked with us and genuinely cared about our stay there!!! The rooms were gorgeous and we thoroughly enjoyed our time there!
Stayed 1 night in Jun 2024

10/10 Excellent

Plutarco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place for the family.
Stayed 1 night in Jun 2024

2/10 Terrible

Alexander

Stayed 1 night in Jun 2024

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marco was very helpful. Great place to stay near the Market.
Stayed 1 night in Mar 2024

10/10 Excellent

Sebastiaan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent visit was simply incredible. Overflowing with history, every corner of the establishment exuded charm and fascination. The staff was not only helpful and humble but also incredibly knowledgeable, adding depth to the experience. From start to finish, it was an unforgettable journey through time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, manager fantastic, kind and friendly Highly recomended
Stayed 3 nights in Feb 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property within walking distance of the best of Mainz and good parking area. Place was nice and perfect for a small family to stay for a few days.
Stayed 2 nights in Dec 2023

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for walking everywhere
Excellent location! No need to drive as everything is within walking distance. Marco was a fabulous “host” and was attentive to any needs or questions. Upgraded to a quieter apartment on higher floor. The room was spacious and clean. Although the streetcar vibration was noticed, it was not disruptive to sleep. Also streetcars don’t run after about 12:30am-6am, so we slept well. Nice kitchen with all you would need if dining in. Plenty of coffee, which was a huge plus! Hotel was beautiful, clean and spacious. Smell of sewer gas from bathroom was the only negative, which is common in older buildings. We kept the door closed and did fine otherwise. Parking was off-street and very safe. Lovely stay for those who wish to walk through Mainz and be close to everything. Christmas market was lovely!
Front of the building
Quiet courtyard with parking behind gate. Come and go using own remote
Beautiful at night
Nicely decorated for Christmas
Stayed 2 nights in Dec 2023

10/10 Excellent

Chyanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. It was very unique! It was a great location, the staff was friendly and helpful. We would recommend this hotel to anyone staying in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived earlier than normal check in time and were met by a very friendly and welcoming agent. We were given a beautiful room immediately. Definitely a perfect place for walking and seeing the sights of Mainz
Stayed 1 night in Oct 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service
Central sweet. Light sleepers: you can hear the tram but we quickly got used to it.
Stayed 1 night in Oct 2023

10/10 Excellent

Ritika, anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Concierge was very helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Annette

Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a WONDERFUL find! We initially decided to stay in Mainz instead of Frankfurt because it's much easier to get around and in and out of vs. the larger city of Frankfurt. The Apartment Suite Osteiner Hof is in the heart of Mainz. Not only is it walking distance to everything, including public transit, tourist sites, and lots of dining option, but the spacious multi-bedroom suites are perfect for families. Marco was so helpful in getting us settled and even stepped up to help us when our son suddenly got sick. Luckily is was only a 24-hr. bug, but having such a large space to be confined for 24-hrs.helped alleviate the stress of having a sick teen. We did read some of the reviews that referenced the noise from the public transit, but honestly, we didn't hear anything. If you have kids and are looking for an awesome place to make your homebase while in Germany, than look no further.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early and were able to check into our apartment, which was beautiful. The staff was very kind and helpful. Location was within walking distance to everything and overlooked the Christmas markets.
Stayed 1 night in Dec 2022

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and building. The decoration was tasteful but some of the hinges on the cupboards and drawers seem to be faulty. Might be problematic in the warmer months as having the windows open to the square can be a bit noisy.
Stayed 1 night in Oct 2022

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpfull staff, very central in the city location, able to park inside the complex
Stayed 1 night in Sep 2022

10/10 Excellent

Alaura

Liked: Cleanliness, room comfort
Amazing Accommodation
Our favourite accommodation on our Germany trip. The suite was beautiful, modern with an old world character and huge windows with a plaza/sunset view. Host was excellent during check in and throughout the stay.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 14 nights in Jul 2021

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again in heartbeat.
Beautiful location close to station and old town. Very safe. Restaurants close by. Staff very helpful.
Ire from our window
Inside the courtyard
Stayed 4 nights in Dec 2019

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment, unfriendly service
The check in went well except the man, Mike, was not friendly. He was to show us to our parking place 25E, and was brusk. In the morning, we left at 8 am on Sunday and the main door to the building was locked. I messed with it out in the cold and finally called. He seemed perturbed that he would have to get out of bed but did come quickly. Then he insisted on me watching him unlock this very old and heavy door in order to show me how inept he felt I was. He seems to be bothered with customers and that is not the kind of feeling you are looking for as a customer.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019