The Windsor Castle Hotel

3.0 star property

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Photo gallery for The Windsor Castle Hotel

Bar (on property)
Terrace/patio
Exterior
Twin Room | Iron/ironing board, free WiFi
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
78 Lawes St, East Maitland, NSW, 2323
  • Maitland Gaol
    ‪9 min walk‬
  • Maitland Showground
    ‪4 min drive‬
  • Maitland Regional Art Gallery
    ‪4 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪29 min drive‬

Room options

Family Room

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Double Bed, Accessible

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Large Family Room

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About this property

The Windsor Castle Hotel

3-star motel in East Maitland
This smoke-free motel features a restaurant, a bar/lounge, and ATM/banking services. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
The Windsor Castle Hotel offers 15 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The motel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Maitland motel also offers a terrace and an ATM. Onsite self parking is complimentary.

The Windsor Castle Hotel is a smoke-free property.

Onsite venue - This bistro serves lunch and dinner. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: noon; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Windsor Castle Hotel East Maitland
Windsor Castle Hotel
Windsor Castle East Maitland
The Windsor Castle Hotel Motel
The Windsor Castle Hotel East Maitland
The Windsor Castle Hotel Motel East Maitland

The Windsor Castle Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 345 reviews
Rating 8 - Good. 114 out of 345 reviews
Rating 6 - Okay. 16 out of 345 reviews
Rating 4 - Poor. 5 out of 345 reviews
Rating 2 - Terrible. 1 out of 345 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff. Perfect for a short stay. Enjoyed the pub downstairs when it was raining. Also within walking distance to shops and other dining areas. Rooms also were modern and clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A simple room at the rear of the hotel. Very clean and with all the usual amentities. Recently renovated bathroom was good. Easy access to the hotel which has a wonderful bistro. Good music on Saturday night. Close to shops.
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Gavin

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was welcomed by a the charming Kylie who could not have been more warm and helpful. Her care of us was followed up throughout our stay. Rooms and all amenities were immaculate. Dining area and food excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quiet, good parking, staff were friendly and helpful
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy up to date room. Had everything we needed.
Stayed 1 night in Jan 2025

4/10 Poor

Karina

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We checked in very late after major delays in our long day's drive, and the staff left us waiting, not knowing when someone would be able to check us in. When we requested a late check-out, they were unable to accommodate this request. We were booked into a room on the top floor and there was no lift, so we were left to haul our large luggage up two flights of stairs. In the morning, there was no breakfast available onsite and no cafes open in town. We left, early, tired and hungry to eat breakfast an hour down the road. The room was clean and comfortable, but otherwise it was a very difficult stayover.
Stayed 1 night in Dec 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alex

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Okay accommodation. Cockroaches were present.
Stayed 1 night in Dec 2024

8/10 Good

Amit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are on budget.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

MARIEL

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place is good family. Clean and the environmemt feels safe. The only concern is that the contact number in the site seems like not working. I requested a call back but no call back, and also, I sent an email but no reply. Made me question the legitimacy of my booking. But overall, the experience was great.
Stayed 2 nights in Dec 2024

8/10 Good

Allan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is clean & the staff are great
Stayed 1 night in Nov 2024

2/10 Terrible

Kenneth

Disliked: Staff & service
Bar staff are the reception, this can be problematic if they are busy. There was some confusion around the booking, not a big deal...
Stayed 1 night in Nov 2024

8/10 Good

stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was suitable for an overnight stay. For business where you need to work during the stay it was not ideal as there was no desk facility or workspace in the room I had. The bistro was convenient. Central to East Maitland which has all the convenience you need or Greenhills if you want more shopping. Good alue for money.
Stayed 1 night in Nov 2024

8/10 Good

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness

Stay

It was noisy outside from patrons in the carpark and also noisy guests coming into the motel area. They were loud and had no consideration for the other guests staying that were trying to sleep. The internet was very poor. You would connect and within 30 seconds you would lose connection and have to re connect. Very hard when trying to read emails and messages.
Stayed 1 night in Nov 2024

8/10 Good

Pauline

Liked: Staff & service
Always stay here reasonable priced and close to where I have to b
Stayed 1 night in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a surprise. We don't usually stay at hotels but this was a nice place, spacious room, clean and well appointed. What we didn't like was the smoking in the poker machine room.
Stayed 1 night in Oct 2024

10/10 Excellent

Owen

Liked: Property conditions & facilities
It was simple and cheap, suited my purpose. Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024