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Hotel Santika Makassar

4.0 star property

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Photo gallery for Hotel Santika Makassar

Front of property - evening/night
Lobby lounge
Deluxe Twin Room | Free minibar, in-room safe, desk, blackout drapes
Lobby
Lounge

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service
  • Parking included
  • Air conditioning

Explore the area

Map
Jl. Sultan Hasanuddin No.40, Makassar, South Sulawesi, 90000
  • Losari Beach
    ‪6 min walk‬
  • Pelabuhan Makasar
    ‪2 min drive‬
  • Center Point Of Indonesia
    ‪5 min drive‬
  • Makassar (UPG-Sultan Hasanuddin Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Free minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Santika Makassar

4-star Makassar hotel with free minibar refreshments
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and 24-hour room service.
Hotel Santika Makassar offers 118 accommodations with free minibar items and safes. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makassar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Hotel Santika Makassar features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a garden, concierge services, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis. The property offers extended parking privileges to guests.

Hotel Santika Makassar is a smoke-free property.

Hotel Santika Makassar has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 375000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 375000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santika Makassar
Santika Hotel Makassar
Santika Makassar
Santika Makassar Hotel
Hotel Santika Makassar Hotel
Hotel Santika Makassar Makassar
Hotel Santika Makassar Hotel Makassar
Hotel Santika Makassar CHSE Certified

Hotel Santika Makassar Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 7 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Curtis

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food and comfort place
Stayed 2 nights in Jan 2019

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

JONATHAN W B

Central location.
Location was central, check-in & out was painless. But breakfast variety was lacking...

6/10 Okay

Akbar A Morgan, Singapore

Disliked: Room comfort
Hotel is OK easy to find food nearby
Two days of heavy downpour no music in the lounge as the group is performing elsewhere this is the second time it has happened

8/10 Good

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in City Center
The breakfast is not really good.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Very lousy front desk service.
Service was terrible. Hotel charged us Rp100,000 for cleaning services for a hand towel on check that was not even from our room??? Around Rupia500,000 / room / night, but Rupia100,000 for a hand towel??? That really left a sour taste in our mouths. We had booked 4 rooms for 4 nights.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business Stay
The quality of service is very good in comparison with other hotels in Makassar. Rooms are clean and the hotel condition is relatively good.

6/10 Okay

Peter, Zuerich

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing special - expensive
Hotels where complete floors under construction always give extraordinary discount. I will never choose a hotel wilhich offers big discount to the official rate - who wants to spend time with noisy construction works. Thanks but once is enough alread.

8/10 Good

Nomad

Liked: Staff & service, property conditions & facilities
Better than expected
Most reviews of Makassar hotels left me with low expectations so I was surprised that Santika was a decent choice. Decor of rooms: simple, and modern. Cleanliness: Depends. My first room was clean but due to noise from a neighbor with an adjoining door, I moved to another room and the sheets clearly hadn't been changed. I asked for new sheets, no hassle. Noise: Ask for a room without the adjoining door. Smoking: There is a non-smoking floor and rooms but especially with smoking allowed in the rest of the hotel, the smoke smell comes through when the AC is on. Without the AC, there's no ventilation in the room. Breakfast: Good selection of Indonesian and enough Western fare. Western breakfast items are usually rare in smaller Indonesian hotels so I was pleasantly surprised. Location: Five minute walk to "Losari Beach" and twentyfive minutes or so walk to Fort Rotterdam. TV: HBO/FOX Movies Premium, news, local channels. Service: Efficiently dealt with any questions/concerns I raised.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading description. Not even 3 stars
Terrible! Dirty bathrooms, bar and spa was a construction sight without being announced. Staff dont understand English.

8/10 Good

Greg, Goulburn NSW 2580, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makassar Sulawesi
The hotel was fine and the staff were excellent. I seemed to be one of very few western tourists in Makassar & they took the opportunity to practice speaking English. I had a great time in Makassar & it was because of the friendly people in the hotel & in the community. If you want to meet people there go to Fort Rotterdam on Sunday & help the students that gather there to learn English.

10/10 Excellent

William Gustanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Tjandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategis dan murah
Keramahan sangat baik ... Lokasi juga strategis, jalan kaki ke pantai. Sarapan lumayan hanya ada satu masalah higienitas yg SDH saya laporkan ke staff resto.
Stayed 1 night in Dec 2018

6/10 Okay

shasda

Hotel yg mudah di akses
Pelayanan bagus. Breakfast lebih variatif. Salad sayur sajiannya harus fresh.

6/10 Okay

yuny

Lumayan, hotel bersih
lumayan, hotel bersih.

4/10 Poor

Nupri, Makassar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pelayanan memuaskan

4/10 Poor

Dr. Rudy, Berlin

Disliked: Staff & service, room comfort
Management not professional
AC di restaurant tdk berfungsi, tidak ada upaya dari management utk mengatasi atau management was not sufficient. Handuk di kamar mandi kotor. Tidak ada upaya dari management utk mengatasin ketidak puasan customer.

8/10 Good

MAX, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なビジネスホテル
朝食メニューの内容は、野菜がやや足りないがバラエティがある。 お粥、白米、チャーハン、焼きそばの他、ローカルなメニューもある。 ただし、食パンを食べようとして、用意が十分でなかったことがあった。

6/10 Okay

MM, Jakrta

Liked: Room comfort
Disliked: Property conditions & facilities
tempat bermimpi indah
Bagus, Bersih, Ramah

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Emma, Jakarta

Liked: Room comfort
Good service but it need to improve
Basically im quite satisfied with the hotel , you can find out that most of the employes are welcoming you in sincerity. From the receptionist until the waitress in their restaurant. And the room is clean and practical. The only thing that i missed was the wellness center which is still under constraction.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God sevice
Hotellet hade mycket god service och var mån om att rätta till alla problem som uppstod.